ZipRecruiter

Log In

Warp
Warp

36 Warp Devops Engineer Jobs Hiring Near You

Warp

Customer Experience Specialist

New York, NY · On-site

$60K - $85K/yr

Develop deep product expertise in Warp and serve as the team's internal resource for how the platform works * Partner with engineering on customer cases - context-setting, reproducing issues, and ...

WARP CORP

Sr. Customer Experience Specialist

Manhattan, NY · On-site

$18.75 - $24.75/hr

Warp is built from day one for AI to be the primary operator, not a feature. Every advance in LLM ... Partner with engineering on complex cases, reproducing issues, providing context, and driving them ...

WARP CORP

Customer Experience Specialist

Manhattan, NY · On-site

$19.50 - $24.50/hr

... Warp and serve as the team's internal resource for how the platform works Partner with engineering on customer cases -- context-setting, reproducing issues, and seeing them through to resolution ...

Warp

Account Manager

New York, NY · On-site

... Warp's product suite to their operational goals * Collaborate cross-functionally with Support, Product, and Engineering to resolve complex issues and advocate for customer priorities What You Need

Warp

Account Manager

New York, NY · On-site

$110K - $160K/yr

... Warp's product suite to their operational goals * Collaborate cross-functionally with Support, Product, and Engineering to resolve complex issues and advocate for customer priorities What You Need

Warp

Head of Demand Generation

Manhattan, NY · On-site

Fintech, HR tech, or developer-adjacent background. Benefits at Warp: * 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents. * 401(k) Matching: Start ...

Warp

Product Marketing Manager

New York, NY · On-site

$110K - $170K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... You'll connect what engineering ships to how the market understands it: positioning, messaging ...

Warp

Customer Activations Manager

New York, NY · On-site

$100K - $160K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... Engineering for custom setups, Tax Ops on state registration dependencies, Support on go-live ...

Warp

Head of Demand Generation

New York, NY · On-site

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... Fintech, HR tech, or developer-adjacent background. * Prior experience managing a small team ...

Warp

Customer Activations Manager

New York, NY

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... Engineering for custom setups, Tax Ops on state registration dependencies, Support on go-live ...

Warp

Head of Demand Generation

New York, NY · On-site

$200K - $350K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... Fintech, HR tech, or developer-adjacent background. * Prior experience managing a small team ...

Warp

Manager, Account Management

New York, NY · On-site

$160K - $240K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... Collaborate with Support, Product, and Engineering to escalate and resolve complex customer issues ...

Warp

Product Marketing Manager

New York, NY · On-site

$168K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... You'll connect what engineering ships to how the market understands it: positioning, messaging ...

Warp

Manager, Account Management

New York, NY · On-site

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform ... Collaborate with Support, Product, and Engineering to escalate and resolve complex customer issues ...

Warp

Customer Activation Manager

Manhattan, NY

$101K - $162K/yr

Job Summary Customer Activation Manager Warp Full-time In-Office | New York, NY, United States ... Partner cross-functionally with Engineering, Tax Ops, and Support to resolve go-live blockers and ...

Warp

Customer Activation Manager

New York, NY · On-site

$101K - $162K/yr

Job Summary Customer Activation Manager Warp Full-time In-Office | New York, NY, United States ... Partner cross-functionally with Engineering, Tax Ops, and Support to resolve go-live blockers and ...

previous page

Showing results 21-36

All JobsWarp JobsWarp Devops Engineer Jobs

Warp Jobs Information

What other companies are hiring for Devops Engineer jobs?

What are the most popular jobs at Warp?

What are the most popular categories at Warp?

Infographic showing various Devops Engineer job openings at Warp in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Experience Specialist

New York, NY • On-site

Warp
See more jobs at Warpexternal

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

About Warp
Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI-native architecture from day 1.
Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B.
Legacy vendors in our space built their businesses by profiting from complexity. Warp is built from day one for AI to be the primary operator, not a feature. Every advance in LLM capability widens our lead.
We hire people who ship constantly, own outcomes, and care about craft. If you want to build something that automates an entire category of core work, not just another point solution, this is the place.
We've raised over $85M from top investors like Ashton Kutcher/Sound Ventures, Y Combinator, founders of Dropbox, Replit, SV Angel, and Homebrew Capital. Built by an obsessive team from MIT, Ramp, Brex, Google, Dropbox, Apple, and more.
About The Role
As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer Experience team - reporting to the Head of Customer Success - and serve as the go-to person when customers need guidance, answers, or hands-on support. This isn't a ticket-submitting role. You'll be a true partner in resolving customer cases end-to-end, translating real customer pain into actionable insights for our engineering and product teams, and getting ahead of issues before they become patterns.
What You'll Do
  • Own real-time customer engagement via chat, Slack, and email - maintaining high service quality and fast response times
  • Resolve complex payroll challenges including tax notices and payment issues
  • Develop deep product expertise in Warp and serve as the team's internal resource for how the platform works
  • Partner with engineering on customer cases - context-setting, reproducing issues, and seeing them through to resolution rather than simply escalating
  • Translate customer-reported issues into clear, well-documented technical briefs that engineering and product can act on
  • Identify recurring or deep-rooted issues and bring them to leadership with recommendations - shifting from reactive resolution to proactive prevention
  • Communicate with third-party partners integrated with Warp on behalf of customers
  • Build and maintain a customer-facing knowledge base that evolves with product rollouts and common queries
You will be good for this role if you
  • Are genuinely curious about how products work and motivated to become a subject matter expert
  • Can translate complex or technical issues into plain language - for customers and internal teams alike
  • Spot patterns in customer feedback and think about root causes, not just quick fixes
  • Take ownership of customer cases from first touch to full resolution
  • Thrive in a fast-paced environment where processes are still being built
What You Need
  • 1-2+ years of customer support experience, ideally in a technical or product-forward environment
  • Strong documentation and follow-up skills with meticulous attention to detail
  • High customer empathy paired with sharp problem-solving instincts
  • Experience with tools like Linear, Pylon, or Slack - or ability to learn quickly
  • Ability to manage multiple cases simultaneously without letting anything fall through the cracks
  • Nice to have: background in HR, payroll, or financial services

Benefits at Warp:
  • 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents.
  • 401(k) Matching: Start investing in your future from day one.
  • Unlimited PTO: We offer flexible PTO, meaning you're trusted to take the time you need to recharge while balancing your responsibilities and team commitments.
  • Commuter Benefits: Pre-tax commuter benefits for your daily trip to our NYC office.
  • Catered Lunch Daily: Great food, every day, on us. No meal prep, no decision fatigue.
  • Quarterly Offsites: Beautiful locations to connect as a team. Past locations include Spain and Catskills.

Warp is based in New York City, and most of our team works together in-office 5x per week. Please refer to the top of this page for this position's hiring location and working model.

Apply