Perform Verint and operating-system upgrades, patching, migrations, and platform-maintenance activities. * Monitor application health, recording services, integrations, databases, scheduled jobs, and ...
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21 Verint Systems Jobs Hiring in Virginia
Perform Verint and operating-system upgrades, patching, migrations, and platform-maintenance activities. * Monitor application health, recording services, integrations, databases, scheduled jobs, and ...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus * Must be able to pass a background check * Proficient with Microsoft Office products (Word, Excel, Outlook)
... Verint, Commend, DMP). * Project Management Professional (PMP) certification or equivalent formal PM credential. * Working familiarity with life safety/fire system integrations Company Overview ...
... Verint, Commend, DMP). * Project Management Professional (PMP) certification or equivalent formal PM credential. * Working familiarity with life safety/fire system integrations Company Overview ...
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
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Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Quick apply
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Quick apply
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Quick apply
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Quick apply
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Quick apply
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
... systems (e.g., Verint scheduling software, CMS) • Exposure to workforce management environment • Exposure to in managing multiple priorities independently and/or in a team environment to achieve ...
... systems (e.g., Verint scheduling software, CMS) • Exposure to workforce management environment • Exposure to in managing multiple priorities independently and/or in a team environment to achieve ...
Workforce Management Specialist (hybrid)
Vienna, VA · On-site
$25 - $30/hr
... systems (e.g., Verint scheduling software, CMS) • Exposure to workforce management environment • Exposure to in managing multiple priorities independently and/or in a team environment to achieve ...
Workforce Management Specialist (hybrid)
Vienna, VA · On-site
$25 - $30/hr
... systems (e.g., Verint scheduling software, CMS) • Exposure to workforce management environment • Exposure to in managing multiple priorities independently and/or in a team environment to achieve ...
Updates daily exceptions to the shift schedules in a real time mode into the scheduling system ... Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms) * Advanced Excel ...
Updates daily exceptions to the shift schedules in a real time mode into the scheduling system ... Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms) * Advanced Excel ...
Remit 13. Verint - VoIP, Informacast, Teleplan 14. Report Manager Required: 2+ years of experience conducting IT risk assessments Apply strong knowledge of analyzing system security controls ...
Remit 13. Verint - VoIP, Informacast, Teleplan 14. Report Manager Required: 2+ years of experience conducting IT risk assessments Apply strong knowledge of analyzing system security controls ...
Workforce Management Specialist I
Merrifield, VA · On-site
$20 - $24.56/hr
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Workforce Management Specialist I
Merrifield, VA · On-site
$20 - $24.56/hr
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Risk Assessor
Richmond, VA · On-site
Verint - VoIP, Informacast, Teleplan 14. Report Manager Required: • 2+ years of experience conducting IT risk assessments • Apply strong knowledge of analyzing system security controls ...
Risk Assessor
Richmond, VA · On-site
Verint - VoIP, Informacast, Teleplan 14. Report Manager Required: • 2+ years of experience conducting IT risk assessments • Apply strong knowledge of analyzing system security controls ...
Workforce Management Specialist I
Merrifield, VA · Hybrid
$20 - $24.56/hr
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Workforce Management Specialist I
Merrifield, VA · Hybrid
$20 - $24.56/hr
Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) * Exposure to workforce management environment
Hands-on experience with workforce management platforms such as NICE, Verint, Genesys WFM, or comparable systems. * Strong analytical skills with the ability to interpret workforce data, identify ...
Hands-on experience with workforce management platforms such as NICE, Verint, Genesys WFM, or comparable systems. * Strong analytical skills with the ability to interpret workforce data, identify ...
Verint Systems Jobs Information
What is it like to work at Verint Systems?
Verint Systems is a technology company that values innovation, customer satisfaction, and employee collaboration, fostering a dynamic and supportive work environment.
The company's structure is divided into various teams, including software development, sales, and customer support, which work together to design and deliver customer engagement solutions. Verint Systems operates globally, with offices in multiple countries, offering opportunities for international collaboration and career growth.
Working at Verint Systems may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company provides a platform for professionals to contribute to the development of cutting-edge solutions and make a meaningful impact in the industry.
The company's structure is divided into various teams, including software development, sales, and customer support, which work together to design and deliver customer engagement solutions. Verint Systems operates globally, with offices in multiple countries, offering opportunities for international collaboration and career growth.
Working at Verint Systems may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company provides a platform for professionals to contribute to the development of cutting-edge solutions and make a meaningful impact in the industry.
What makes Verint Systems an attractive place to work?
Verint Systems is a leading global provider of customer engagement solutions, recognized for its expertise in customer experience management and workforce optimization. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities for employees to contribute to cutting-edge projects and technologies. Joining Verint Systems can provide individuals with a chance to make a meaningful impact in the industry, develop their skills, and advance their careers in a stable and forward-thinking organization.
What are popular cities in Virginia for Verint Systems jobs?
Contractor
Posted 12 days ago
Job description
#W2 Role
Role: Senior Verint Workforce Engagement Engineer/Administrator
Location:Remote
Experience: 7+ years of IT experience, including strong hands-on Verint experience
We are looking for a Senior Verint Workforce Engagement Engineer/Administrator to manage and support Verint applications across development, testing, disaster recovery, and production environments.
This is a hands-on role that includes platform administration, upgrades, troubleshooting, monitoring, integrations, security, and production support. The engineer will work closely with Contact Center, Telecom, Infrastructure, Database, Security, and Cloud teams to maintain a stable and reliable Verint environment.
ResponsibilitiesAdminister, configure, monitor, and support Verint Workforce Engagement applications across all environments.
Maintain the following Verint products:
Workforce Management
Quality Management
Recording Platform
Speech and Text Analytics
Desktop and Process Analytics
Perform Verint and operating-system upgrades, patching, migrations, and platform-maintenance activities.
Monitor application health, recording services, integrations, databases, scheduled jobs, and system performance.
Troubleshoot application, SQL Server, networking, recording, authentication, and integration issues.
Support Verint applications and related infrastructure hosted in AWS.
Manage user accounts, roles, permissions, and application-security settings.
Support SQL Server administration, connectivity, performance troubleshooting, backups, and recovery activities.
Maintain integrations with Amazon Connect, NICE CXone, and other ACD or contact-center platforms.
Support identity integrations using Active Directory, SSO, SAML, Azure AD, and Entra ID.
Coordinate with vendors and internal teams during upgrades, incidents, releases, and maintenance windows.
Develop and maintain technical documentation, operational procedures, upgrade plans, and support runbooks.
Participate in disaster-recovery testing, business-continuity planning, and operational-readiness activities.
Provide on-call support and lead production incidents through resolution.
Take ownership of assigned workstreams and communicate status, risks, and technical issues clearly.
7+ years of experience in application administration, contact-center technology, or enterprise production support.
Strong hands-on experience administering Verint Workforce Engagement applications.
Experience with Verint Workforce Management, Quality Management, Recording, Speech Analytics, or Desktop and Process Analytics.
Experience performing Verint upgrades, patching, migrations, and production maintenance.
Strong SQL Server administration and troubleshooting skills.
Experience supporting applications and infrastructure in AWS.
Knowledge of Windows or Linux operating systems, networking, databases, and application integrations.
Experience with Amazon Connect, NICE CXone, or another ACD/contact-center platform.
Experience with Active Directory, SSO, SAML, Azure AD, or Entra ID.
Strong production-support, incident-management, and troubleshooting skills.
Ability to work independently and collaborate with technical and business teams.
Experience supporting enterprise contact-center recording and workforce-management platforms.
Understanding of VoIP, SIP, CTI, telephony, and call-recording technologies.
Experience with monitoring, scripting, and automation tools.
Verint certification or relevant AWS certification.
Experience working in a regulated healthcare, financial, or insurance environment.