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64 Vans Customer Service Representative Jobs Hiring Near You

Johnson Service Group

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Customer Service Representative

Auburn Hills, MI · On-site

$25 - $26/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

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Vans Jobs Information

What is it like to work at Vans?

Vans is known for its laid-back and creative company culture, which emphasizes individuality and self-expression. The company has a flat organizational structure, allowing employees to collaborate closely with colleagues from various departments and contribute to the development of new products and initiatives. Working at Vans may appeal to those who value a dynamic work environment, opportunities for creative growth, and a commitment to promoting action sports and youth culture.

What makes Vans an attractive place to work?

Vans is a well-established and respected brand in the action sports industry, known for its commitment to creativity, self-expression, and community involvement. The company's workplace culture values innovation, collaboration, and diversity, offering employees opportunities to work on exciting projects, develop their skills, and contribute to the growth of a dynamic and global brand. By joining Vans, individuals can be part of a company that prioritizes creativity, inclusivity, and social responsibility, providing a platform for personal and professional growth.

Do workers at Vans get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Vans pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

At Vans, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

Are part-time workers able to get health insurance from Vans?

Most people who work part-time can't get health insurance.
82% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Vans?

Only some people who work part-time get paid time off.
59% of people who work part-time say they don’t get paid time off
Based on data from 32 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Vans affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Vans?

Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 53% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Vans worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Vans workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Vans workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Vans?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Vans managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Vans spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Vans?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Vans job good for students?

Most students say this is a good place to work if you’re studying.
97% of students report this is a good place to work if you’re studying.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Vans feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Vans get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Vans?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Vans enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Vans recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Vans?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get support to advance at Vans?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Vans’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Vans is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Vans?
What are the most popular categories at Vans?
Infographic showing various Customer Service Representative job openings at Vans in the United States as of July 2026, with employment types broken down into 12% Full Time, and 88% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.
Vans: Seasonal Sales Associate - Polaris Fashion Place

Vans: Seasonal Sales Associate - Polaris Fashion Place

Vans

Columbus, OH

$14 - $19.20/hr

Part-time

Posted 2 days ago

Vans rating

6.5

Company rating: 6.5 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

38th of 104 rated fashion retailers

Job description

Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live "Off The Wall" - embracing the youthful spirit of freedom, non-conformity, and relentless progression. Yesterday's "Off The Wall" moment is today's new normal, and at Vans, we believe in constantly outdoing ourselves. Together with our communities across the globe, our vision is to push culture forward because we believe that the pursuit of progression never ends. We are constantly inspired by the future generation of positive catalysts within our community. So, before we get to the job details, take a minute to learn a little more about us - our values and our culture. If you can see yourself working side-by-side with a team of people who think and live "Off the Wall," Vans just may be the place for you. To learn more about our values and our culture, visit Vans Careers or www.vans.com. Seasonal Sales Associate What will you do? A day in the life of a Seasonal Sales Associate at Vans looks a little like this. As a Seasonal Sales Associate, you are the face of the brand-bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team,you'llcontribute to the store's success through sales, visual merchandising, and operational excellence. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in-class customer experience. Let's break down that day-in-the-life a bit more. Delivera high levelof personalized customer engagement through genuine interactions. Build sales bymaintaininga consumer-centric mindset and modeling selling behaviors. Share relevant product, brand, and community knowledge to enhance the customer experience. Achieve individual and team sales goals byutilizingavailable resources and tools. Assistin visual merchandising, product replenishment, and maintainingbrand presentation standards. Perform cashier duties and support loss prevention initiatives as needed. Maintain a clean, organized, and customer-ready store environment. Adhere to all company policies, procedures, and safety standards. Model inclusive behavior that respects diverse backgrounds and experiences. *This position will support the store during peak season with potential to transition to regular employment* What do you need to succeed? We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 0-1 year of relevant experience. A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most. The foundation skills you will need in this position are: Ability togenuinely and comfortably engage with a diverse group of customers. Strong communicationskills-both verbal and written. Ability to work collaboratively as part of a team and adapt to changing business needs. Customer service experience preferred; retail experience is a plus. Willingness to learn and share product and brand knowledge. Attention to detail and strong organizational skills. Proficient computer skills including basic retail systems and applications. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation. Now WE have a question for YOU. Are you in?

Hiring Range:

$14.00 - $19.20 USD per hour

Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

What Vans employees say

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About Vans

Sourced by ZipRecruiter

Vans is a reputable company in the footwear industry with its headquarters located in Costa Mesa, CA, US. Established in 1966 by James Van Doren, Paul Van Doren, Gordon C. Lee, and Serge Delia, it started as Van Doren Rubber Company. Vans specializes in producing uniquely-designed shoes, although they also offer apparel and accessories for action sports like skateboarding and BMX. Known globally, the company operates in the consumer goods sector, particularly focusing on the fashion and apparel segment. Central to the company's values is the expression of creativity, individuality, and authenticity. Its mission is to deliver high-quality products that convey personal style while maintaining robustness for sports activities.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Costa Mesa, CA, US

Year founded

1966

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