Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... As an Experience Specialist/Receptionist , you are the first point of contact for patients and ...

60 Unitypoint Health Receptionist Jobs Hiring Near You
Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... As an Experience Specialist/Receptionist , you are the first point of contact for patients and ...
Receptionist
$15 - $19.75/hr
Job ID: 182236 Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Receptionist
$15 - $19.75/hr
Job ID: 182236 Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist: Norwalk Family Medicine
Norwalk, IA · On-site
$14 - $18.75/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Norwalk Family Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Norwalk Family Medicine
Norwalk, IA · On-site
$14 - $18.75/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Norwalk Family Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Norwalk Family Medicine
Norwalk, IA · On-site
$14 - $18.75/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Norwalk Family Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Norwalk Family Medicine
Norwalk, IA · On-site
$14 - $18.75/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Norwalk Family Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Parks Internal Medicine
Des Moines, IA · On-site
$14.75 - $19.50/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Parks Internal Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Parks Internal Medicine
Des Moines, IA · On-site
$14.75 - $19.50/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Parks Internal Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Parks Internal Medicine
Des Moines, IA · On-site
$14.75 - $19.50/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Parks Internal Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist: Parks Internal Medicine
Des Moines, IA · On-site
$14.75 - $19.50/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist - Parks Internal Medicine Monday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
Experience Specialist/Receptionist
Dakota Dunes, SD · On-site
$14.25 - $19/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic Dakota Dunes ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
Dakota Dunes, SD · On-site
$14.25 - $19/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic Dakota Dunes ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
$14.25 - $18.75/hr
UnityPoint Clinic Experience Specialist/Receptionist Sunnybrook FM/IM Sioux City, IA Full-time ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
$14.25 - $18.75/hr
UnityPoint Clinic Experience Specialist/Receptionist Sunnybrook FM/IM Sioux City, IA Full-time ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
$14.75 - $19.75/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic Dakota Dunes ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
$14.75 - $19.75/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic Dakota Dunes ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
$14.25 - $19/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic Dakota Dunes ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist
$14.25 - $19/hr
Overview UnityPoint Clinic Experience Specialist/Receptionist Breast Care Clinic Dakota Dunes ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
UnityPoint Clinic Experience Specialist/Receptionist - Lakeview OB/GYN 36 hours/week; 7:30AM-5:00PM ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
UnityPoint Clinic Experience Specialist/Receptionist - Lakeview OB/GYN 36 hours/week; 7:30AM-5:00PM ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist: Waukee Pulmonology
Waukee, IA · On-site
$14.50 - $19.25/hr
UnityPoint Clinic Experience Specialist/Receptionist - Waukee Pulmonology Monday-Friday 8:00AM-5 ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
Experience Specialist/Receptionist: Waukee Pulmonology
Waukee, IA · On-site
$14.50 - $19.25/hr
UnityPoint Clinic Experience Specialist/Receptionist - Waukee Pulmonology Monday-Friday 8:00AM-5 ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
UnityPoint Clinic Experience Specialist/Receptionist - Ingersoll Urgent Care Monday, Tuesday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
UnityPoint Clinic Experience Specialist/Receptionist - Ingersoll Urgent Care Monday, Tuesday ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ... As an Experience Specialist/Receptionist , you are the first point of contact for patients and ...
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ... As an Experience Specialist/Receptionist , you are the first point of contact for patients and ...
UnityPoint Clinic Experience Specialist/Receptionist - Norwalk Family Medicine Monday-Friday 8:00AM ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
UnityPoint Clinic Experience Specialist/Receptionist - Norwalk Family Medicine Monday-Friday 8:00AM ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
UnityPoint Clinic Experience Specialist/Receptionist - Parks Internal Medicine Monday-Friday 8:00AM ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
UnityPoint Clinic Experience Specialist/Receptionist - Parks Internal Medicine Monday-Friday 8:00AM ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
New
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
The Health Unit Coordinator serves as the primary receptionist for the nursing unit and coordinates ... At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ...
UnityPoint Health Jobs Information
Do workers at UnityPoint Health get paid breaks?
73% of people say they don’t get paid breaks.
Based on data from 139 people who took the Breakroom Quiz between May 2025 and May 2026.
Does UnityPoint Health pay people when they’re sick?
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 79 people who took the Breakroom Quiz between November 2025 and April 2026.
At UnityPoint Health, are sick days and vacation days separate paid time off?
95% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between November 2025 and May 2026.
Are part-time workers able to get health insurance from UnityPoint Health?
77% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and February 2025.
Do part-time workers get paid time off at UnityPoint Health?
41% of people who work part-time say they don’t get paid time off
Based on data from 27 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from UnityPoint Health affordable enough for their workers?
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people get paid time off at UnityPoint Health?
96% of people say they get paid time off.
Based on data from 83 people who took the Breakroom Quiz between November 2025 and May 2026.
How far ahead of time do people find out their work schedule?
- 16% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 18% of people with changing schedules find out their shifts three weeks ahead of time.
- 49% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers at UnityPoint Health worry about hours?
82% of people report they don’t worry about getting enough hours.
Based on data from 125 people who took the Breakroom Quiz between May 2025 and April 2026.
Do UnityPoint Health workers get to choose the shifts they work?
71% report that they have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it for UnityPoint Health workers to change shifts?
48% of people report that it’s hard to change shifts if they need to.
Based on data from 82 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to get time off at UnityPoint Health?
78% of people report it’s easy to get time off.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.
Do UnityPoint Health managers change schedules at the last minute?
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 123 people who took the Breakroom Quiz between May 2025 and April 2026.
Do jobs at UnityPoint Health spill into time workers aren’t paid for?
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it to take sick days at UnityPoint Health?
82% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between November 2025 and May 2026.
Is a UnityPoint Health job good for students?
97% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.
Is working at UnityPoint Health good if you’re a parent or caregiver?
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at UnityPoint Health feel treated with respect by their managers?
86% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at UnityPoint Health get to take their breaks without interruption?
38% of people report that their breaks get interrupted.
Based on data from 139 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at UnityPoint Health?
68% of people say they often feel stressed out at work.
Based on data from 80 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at UnityPoint Health enjoy their jobs?
90% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people at UnityPoint Health recommend working with their team?
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people get enough training when they start at UnityPoint Health?
70% of people report they got enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people get support to advance at UnityPoint Health?
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 72 people who took the Breakroom Quiz between November 2025 and May 2026.
Do people think UnityPoint Health’s headquarters understands what’s happening where they work?
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.
Do workers feel well informed about how UnityPoint Health is doing?
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between November 2025 and May 2026.

$16 - $19.25/hr
Other
Medical, Dental, Retirement, PTO
Posted 7 days ago
UnityPoint Health rating
7.2
Based on 350 frontline employees who took The Breakroom Quiz
331st of 867 rated healthcare providers
Job description
UnityPoint Clinic
Experience Specialist/Receptionist
OB/GYN Clinic (Fort Dodge)
40/hrs per week (M-F, 8:00a-5:00p) - Full-time + benefits
As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
- As an Experience Specialist/Receptionist, you are the first point of contact for patients and visitors, playing a vital role in creating a welcoming and professional environment. You will manage front desk responsibilities while ensuring a smooth and positive experience for everyone who enters the clinic. Your role blends administrative support with exceptional customer service to support the overall efficiency and reputation of our healthcare team.
Key Responsibilities:- Greet patients and visitors with warmth and professionalism, creating a welcoming environment
- Check patients in and out, verify personal and insurance information, and update records as needed
- Schedule, confirm, and manage patient appointments using the clinic's electronic health record (EHR) system
- Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate departments
- Collect and process payments, issue receipts, and assist with billing questions
- Maintain confidentiality of all patient records and comply with HIPAA regulations
- Monitor the waiting area to ensure cleanliness, comfort, and an organized flow of traffic
- Coordinate with clinical staff to manage patient flow and minimize wait times
- Perform general administrative duties such as data entry, filing, faxing, and scanning documents
- Assist in onboarding new patients and educating them on clinic policies and procedures
- High School Diploma or GED required
- 1+ year of customer service or front desk experience preferred (healthcare setting is a plus)
- Excellent interpersonal, communication, and problem-solving skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Basic proficiency in computer systems and software, including Microsoft Office and scheduling platforms
- Professional appearance and demeanor
*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.
What UnityPoint Health employees say
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Benefits
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Get the full story on Breakroom
About UnityPoint Health
Sourced by ZipRecruiter
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1995