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TTEC

60 Ttec Technical Support Representative Jobs Hiring Near You

TTEC

Customer Service Representative

Mcallen, TX

$17/hr

A Bit More About Your Role Were committed to ensuring you have the skills and support to be ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

TTEC

Fraud Detections Representative

Charlotte, NC

$21/hr

... glove support to customers of an asset and wealth management company that combines the ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

TTEC

Temporary Team Lead

Austin, TX · Remote

$20 - $22/hr

You'll motivate your team to make sure they're on track to meet both TTEC and client metric ... Troubleshoot technology issues and support outage processes Impact the financial health of our ...

TTEC

Inbound Chat Sales Representative

Tempe, AZ

$22.50/hr

... support to be successful in your role throughout your career. From your first day in training ... Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You ...

TTEC

A Bit More About Your Role Were committed to ensuring you have the skills and support to be ... Our TTEC community is here for you as one dynamic, global family. You'll report to Senior Sales ...

TTEC

$16.25 - $22/hr

Whether its getting answers for customers quickly, support in marketing the client products through ... Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We ...

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TTEC Jobs Information

Do workers at TTEC get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.

Does TTEC pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

At TTEC, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from TTEC affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at TTEC?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at TTEC worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Do TTEC workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for TTEC workers to change shifts?

Most people find it hard to change shifts.
73% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at TTEC?

Some people find it hard to get time off.
52% of people report it’s hard to get time off.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

Do TTEC managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at TTEC spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at TTEC?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a TTEC job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Is working at TTEC good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at TTEC feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at TTEC get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at TTEC?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at TTEC enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at TTEC recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at TTEC?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at TTEC?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think TTEC’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how TTEC is doing?

Most people don’t feel well informed about how the company is doing.
74% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Technical Support Representative jobs?
What are the most popular jobs at Ttec?
Infographic showing various Technical Support Representative job openings at Ttec in the United States as of June 2026, with employment types broken down into 89% Full Time, 2% Part Time, and 9% Temporary. Highlights an 70% Physical, 7% Hybrid, and 23% Remote job distribution.
Customer Service Representative

Customer Service Representative

TTEC

Mcallen, TX

$17/hr

Full-time

Medical, PTO

Posted 28 days ago

TTEC rating

5.7

Company rating: 5.7 out of 10

Based on 193 frontline employees who took The Breakroom Quiz

352nd of 428 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Customer Service Representative working in our site in McAllen, TX, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $17 per hourplus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division McAllen, TX Job Requisition 04BE2
Apply now

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