TS Tech North America
TS Tech North America

61 Ts Tech Production Lead Jobs Hiring Near You

... innovative technology solutions while developing their skills in business development, account ... referrals, and lead generation activities. * Conduct customer meetings, presentations, product ...

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TS Tech North America Jobs Information

Do workers at TS Tech get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Does TS Tech pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

At TS Tech, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from TS Tech affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at TS Tech?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at TS Tech worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do TS Tech workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at TS Tech?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do TS Tech managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at TS Tech spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at TS Tech?

Some people find it hard to take sick days.
56% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at TS Tech good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
80% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at TS Tech feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at TS Tech get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at TS Tech?

Most people feel stressed here.
85% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at TS Tech enjoy their jobs?

Only some people enjoy their job.
67% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at TS Tech recommend working with their team?

Not many people recommend working with their team.
77% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at TS Tech?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at TS Tech?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think TS Tech’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how TS Tech is doing?

Most people don’t feel well informed about how the company is doing.
100% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular categories at Ts Tech?

Infographic showing various Production Lead job openings at Ts Tech in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Regional Delivery Lead -- North America

Culligan International

Rosemont, IL • On-site

$130K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Key responsibilities

  • Lead end-user service delivery across the North America region, ensuring SLA/XLA performance and operational health.

  • Operate the regional people line by managing the North America service-management team and supporting the evolution of the regional service-delivery model.

  • Lead regional major-incident command for user-impacting events and coordinate incident escalation and handover processes.


Culligan rating

6.3

Company rating: 6.3 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

423rd of 499 rated machine equipment manufacturers


Job description

Position: Regional Delivery Lead — North AmericaSupervisor: Global Head of Service Delivery & OperationsLocation:  RosemontDescription:The Regional Delivery Lead — North America leads end-user service delivery across the North America region (United States and Canada), accountable for service quality, regional service performance, and the line-management of the North America service-management team. The role is a direct report to the Global Head of Service Delivery & Operations, providing the regional service-management layer for North America. The role serves as the senior service relationship for regional business stakeholders, leads day-to-day operational service governance, and runs major-incident command at regional level (escalating to the Global Head of SD&O for global Sev-1).Responsibilities
  • Lead end-user service delivery across the North America region (US and Canada) — assuring SLA / XLA performance and operational health across the regional service estate.
  • Operate the regional people line — line-manage the North America service-management team, comprising the US service-management / EUC team and its team manager and the US integration function; support the evolution of the regional service-delivery model in line with the global operating model; and partner with HR on capability development and engagement.
  • Lead regional major-incident command for user-impacting events; escalate dual-scope or global incidents to the Global Head of Service Delivery & Operations per the published Sev-1 playbook; coordinate the regional handover playbook with SecOps & Network.
  • Operate the regional implementation of the global service operating model — service catalogue adoption, SLA / XLA framework, change management, problem management, and continual service improvement.
  • Act as the regional IT business partner for North America — own the senior service relationships with regional business-unit leadership, country and functional heads, and regional CIO peers; translate service performance into business outcomes, actively manage regional demand, and represent the voice of the North America business into the global function.
  • Own regional project intake and business-requirements capture for the North America Infrastructure, SecOps, and Operations teams — translating regional business demand into structured requirements and routing it into the global delivery pipeline.
  • Hold regional accountability for M&A IT operational integration in North America — lead Day-1 service readiness and cutover, onboard acquired sites into the regional service model, deliver the integration playbook against the global M&A standard, and report integration progress and risk into the global function.
  • Partner with peer pillars on regional touchpoints — Platform & Automation on regional platform performance and automation adoption; SecOps & Network on regional network operations, regional security incidents, and regional adoption of the secure-access network architecture.
Requirements:
  • Experience — 8–12 years in IT service delivery, end-user services or IT operations, including 3+ years line-managing a service-management or desktop / EUC team in a multi-site enterprise; experience of service-delivery transformation and governing external service partners is strongly preferred.
  • Education & certification — Bachelor's degree in IT, computer science, business or a related field, or equivalent practical experience; ITIL v4 Foundation required, ITIL Managing Professional (or equivalent) desirable.
  • Domain knowledge — ITSM lifecycle (incident, problem, change, request and service-catalogue management), SLA / XLA management, major-incident command, and end-user computing operations; exposure to M&A / Day-1 service integration is an advantage.
  • Leadership & soft skills — senior stakeholder management up to executive level; able to translate service performance into business language; proven leadership of distributed and transitioning teams; sound judgement and decisiveness under pressure; strong cross-functional collaboration with platform, security and network teams.
  • Location & eligibility — based at Rosemont, Chicago, able to travel across the North America region as required.

Target Salary Range: $130,000 – $160,000 salary a year plus bonus.  Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs.  Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). 


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