Trilogy Excursions
Trilogy Excursions

23 Trilogy Customer Success Manager Jobs Hiring Near You

Ensuring customer safety is always a #1 priority and all Trilogy standards, policies and procedures are strictly adhered to. Requirements BASIC KNOWLEDGE & SKILL QUALIFICATIONS: To perform this job ...

Housing Coordinator

Chicago, IL · On-site

$24.88 - $28.61/hr

Manage aspects of Trilogy's scattered site housing programs, including managing CES referrals and ... Exceptional customer service skills and ability to interact with a diverse group of internal ...

Program Assistant - Housing

Chicago, IL · On-site

$21.63 - $24.88/hr

... database management tools * Excellent customer service and organization skills * Ability to be ... Trilogy does not discriminate and is committed to building and maintaining a workforce that is ...

Program Assistant - Housing

Chicago, IL · On-site

$21.63 - $24.88/hr

... database management tools * Excellent customer service and organization skills * Ability to be ... Trilogy does not discriminate and is committed to building and maintaining a workforce that is ...

Team Leader - Housing

Chicago, IL · On-site

$60K - $68K/yr

... supporting Trilogy's scattered-site housing programs. The Team Leader will coordinate housing ... The Housing Team Leader will manage an individual client caseload. The Housing Team Leader will ...

Housing Coordinator

Chicago, IL · On-site

$24.88 - $28.61/hr

Manage aspects of Trilogy's scattered site housing programs, including managing CES referrals and ... Exceptional customer service skills and ability to interact with a diverse group of internal ...

Housing Coordinator

Chicago, IL · On-site

$24.88 - $28.61/hr

Manage aspects of Trilogy's scattered site housing programs, including managing CES referrals and ... Exceptional customer service skills and ability to interact with a diverse group of internal ...

... supporting Trilogy's scattered-site housing programs. The Team Leader will coordinate housing ... The Housing Team Leader will manage an individual client caseload. The Housing Team Leader will ...

... supporting Trilogy's scattered-site housing programs. The Team Leader will coordinate housing ... The Housing Team Leader will manage an individual client caseload. The Housing Team Leader will ...

Helpdesk Analyst

Chicago, IL · On-site

$24.38 - $28.04/hr

Interpret, analyze, diagnose, document, and resolve first and second level customer service issues ... Work closely with team on server, network management, and deployments. Update team on new support ...

Helpdesk Analyst

Chicago, IL

$24.38 - $28.04/hr

Interpret, analyze, diagnose, document, and resolve first and second level customer service issues ... Work closely with team on server, network management, and deployments. Update team on new support ...

Helpdesk Analyst

Skokie, IL

$24.38 - $28.04/hr

Interpret, analyze, diagnose, document, and resolve first and second level customer service issues ... Work closely with team on server, network management, and deployments. Update team on new support ...

Housing Coordinator - CCMTP

Chicago, IL · On-site

$24.88 - $28.61/hr

The Housing Coordinator will also manage all aspects of the Bridge Subsidy Program through Catholic ... Exceptional customer service skills and ability to interact with a diverse group of internal ...

Staff Accountant

Skokie, IL · On-site

$70K - $80K/yr

... management tools. * Attention to details with ability to solve practical problems and adapt to ... Effectively present information and respond to questions from internal and external customers.

Clinical Field Trainer

Skokie, IL · On-site

$62K - $66K/yr

Familiarity with computers and database management tools * Excellent customer service and organization skills * May be required to lift, carry, bend, reach, and stand with parcels up to 25 lbs.

Housing Coordinator - CCMTP

Chicago, IL · On-site

$24.88 - $28.61/hr

The Housing Coordinator will also manage all aspects of the Bridge Subsidy Program through Catholic ... Exceptional customer service skills and ability to interact with a diverse group of internal ...

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Guest Experience Manager (1006923982)

Trilogy Excursions

Lahaina, HI • On-site

$80K - $87K/yr

Other

Re-posted 2 days ago


Job description

Description
Lead the Team That Creates Lifelong Memories
At Trilogy Excursions, every unforgettable adventure begins long before our guests step aboard. We're looking for an energetic, hospitality-driven Guest Experience Manager to lead our Reservations & Guest Experience Team and help deliver exceptional service from the very first inquiry.
If you're passionate about developing people, solving problems, improving processes, and creating world-class guest experiences, we'd love to meet you.
What You'll Do
  • Lead and inspire our Reservations & Guest Experience Team
  • Elevate every guest interaction across phone, email, text, chat, and online platforms
  • Coach and develop a high-performing hospitality team
  • Improve booking conversion, guest satisfaction, and service quality
  • Lead guest recovery efforts and turn challenges into memorable experiences
  • Partner with Sales, Marketing, Operations, and Finance to ensure a seamless guest journey
  • Drive continuous improvement through technology, analytics, and innovation

Requirements
We're Looking For
  • 5+ years of hospitality, tourism, guest services, or reservations experience
  • 3+ years of leadership or management experience
  • A natural coach who enjoys building strong, engaged teams
  • Excellent communication and problem-solving skills
  • A passion for hospitality and creating exceptional guest experiences