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Tractor Supply
Tractor Supply

120 Tractor Supply Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

ShipMonk

Customer Service Representative

Pittston, PA · On-site

$15 - $20.50/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ... Supply Chain, or E-Commerce * Bachelors Degree or equivalent work experience

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Tractor Supply Jobs Information

What is it like to work at Tractor Supply?

Tractor Supply operates with a customer-centric culture that emphasizes teamwork, innovation, and community involvement. The company's team structure is designed to support a collaborative work environment, with various roles working together to achieve its mission of serving rural lifestyles and the communities that support them. Working at Tractor Supply may appeal to individuals who value a dynamic work environment, opportunities for professional growth, and the chance to make a positive impact on local communities through the company's charitable initiatives.

What makes Tractor Supply an attractive place to work?

Tractor Supply is a leading retail farm and ranch store chain with a strong reputation for serving rural communities and a commitment to providing essential products and services to its customers. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. As a result, Tractor Supply is an attractive place to work for individuals seeking a stable and rewarding career with opportunities for impact and advancement in the retail industry.

Do workers at Tractor Supply get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 139 people who took the Breakroom Quiz between March 2026 and September 2026.

Does Tractor Supply pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 146 people who took the Breakroom Quiz between March 2026 and September 2026.

At Tractor Supply, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 88 people who took the Breakroom Quiz between March 2026 and September 2026.

Are part-time workers able to get health insurance from Tractor Supply?

Most people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 111 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Tractor Supply?

Most people who work part-time don’t get paid time off.
77% of people who work part-time say they don’t get paid time off
Based on data from 111 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Tractor Supply affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 66 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get paid time off at Tractor Supply?

Most people get paid time off work.
67% of people say they get paid time off.
Based on data from 151 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 49% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 96 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Tractor Supply worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Tractor Supply workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 94 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it for Tractor Supply workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 66 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Tractor Supply?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 114 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Tractor Supply managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 87 people who took the Breakroom Quiz between March 2026 and September 2026.

Do jobs at Tractor Supply spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 91 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Tractor Supply?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 130 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a Tractor Supply job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Tractor Supply good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 110 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Tractor Supply feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 144 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Tractor Supply get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 137 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at Tractor Supply?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 146 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Tractor Supply enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 124 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Tractor Supply recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 159 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at Tractor Supply?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 150 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get support to advance at Tractor Supply?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think Tractor Supply’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 142 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how Tractor Supply is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 139 people who took the Breakroom Quiz between March 2026 and September 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Tractor Supply?

What are the most popular categories at Tractor Supply?

Infographic showing various Customer Service Representative job openings at Tractor Supply in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Physical job distribution.

Team Member, Customer Solutions Center | HIRE DATE 9.14.26

Tractor Supply Company

Brentwood, TN • On-site

$14.75 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life

Posted 27 days ago

Tractor Supply rating

5.7

Company rating: 5.7 out of 10

Based on 1,325 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description

Overall Job Summary

This position is responsible for providing legendary customer service for in-store and online customers by delivering a personalized experience that resolves the customers' issue.  This includes addressing questions related to store policy/procedure/operation, online order status, and merchandise features & use, while also uncovering customer needs to help drive sales on products. The team member will communicate with customers via phone, email, website, mail and other communication methods. Team Members engage with each other via onsite meetings, virtual meetings, conference calls and online chat groups while maintaining a positive attendance record.

Essential Duties and Responsibilities (Min 5%)
  • Professionally represents Tractor Supply Company's Mission and Values and the Brand in every customer engagement.
  • Answers inbound calls and logs interaction accurately in the system to ensure resolution.
  • Assist with online sales, upsells programs and products, and resolves all online order issues/inquiries with customers contacting the Customer Solutions Center.
  • Provides product information and customer's project information, which could include recommending products to purchase and/or their effective use.
  • Follows through with a sense of urgency on any research or additional contact to ensure customer complaints or queries are resolved in a timely manner.
  • Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed.
  • May perform other duties as assigned*
     
Required Qualifications

Experience: 1-2 years of store operations, retail, customer service experience or call center experience required

Education: High school diploma or GED required
Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities
  • Must possess proficient computer skills, with basic experience in Microsoft Office products (Word, Outlook, Teams, Excel) 
  • Must possess strong communication (verbal, listening, and written) and interpersonal skills.
  • Must display a Winning Attitude by handling conflict positively 
  • Must demonstrate strong problem solving, multi-tasking, critical thinking skills, and a strong sense of urgency 
  • Experience in call logging systems preferred
  • Experience in a customer service-focused call center preferred
Working Conditions
  • Normal office working conditions
  • Hybrid / Flexible working conditions
Physical Requirements
  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling/Stooping/Bending
  • Lifting up to 10 pounds
Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

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