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120 Tractor Supply Customer Service Representative Jobs Hiring Near You

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Tractor Supply Jobs Information

What is it like to work at Tractor Supply?

Tractor Supply operates with a customer-centric culture that emphasizes teamwork, innovation, and community involvement. The company's team structure is designed to support a collaborative work environment, with various roles working together to achieve its mission of serving rural lifestyles and the communities that support them. Working at Tractor Supply may appeal to individuals who value a dynamic work environment, opportunities for professional growth, and the chance to make a positive impact on local communities through the company's charitable initiatives.

What makes Tractor Supply an attractive place to work?

Tractor Supply is a leading retail farm and ranch store chain with a strong reputation for serving rural communities and a commitment to providing essential products and services to its customers. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. As a result, Tractor Supply is an attractive place to work for individuals seeking a stable and rewarding career with opportunities for impact and advancement in the retail industry.

Do workers at Tractor Supply get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 149 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Tractor Supply pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

At Tractor Supply, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Tractor Supply?

Most people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 111 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Tractor Supply?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Tractor Supply affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Tractor Supply?

Most people get paid time off work.
67% of people say they get paid time off.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 31% of people with changing schedules find out their shifts one week or less ahead of time.
  • 58% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 106 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Tractor Supply worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Tractor Supply workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 105 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Tractor Supply workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to get time off at Tractor Supply?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Tractor Supply managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Tractor Supply spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Tractor Supply?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Tractor Supply job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Tractor Supply good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Tractor Supply feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 151 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Tractor Supply get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 147 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Tractor Supply?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 157 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Tractor Supply enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 130 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Tractor Supply recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Tractor Supply?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Tractor Supply?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 142 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Tractor Supply’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Tractor Supply is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 153 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Tractor Supply?
What are the most popular categories at Tractor Supply?
Infographic showing various Customer Service Representative job openings at Tractor Supply in the United States as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% Physical job distribution.

Team Member (Dublin (Columbus), OH, US, 43235)

Tractor Supply Company

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 14 days ago

Tractor Supply rating

5.8

Company rating: 5.8 out of 10

Based on 1,312 frontline employees who took The Breakroom Quiz

427th of 732 rated retailers

Job description

Overall Job Summary
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
  • Maintain regular and predictable attendance.
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
  • Deliver on our promise of Legendary Customer Service through GURA:
    • Greet the Customer.
    • Uncover Customer's Needs & Wants.
    • Recommend Product Solutions.
    • Ask to Add Value & Appreciate the Customer.
  • Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
    • Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
    • Recovery of merchandise.
    • Participate in mandatory freight process.
    • Complete Plan-o-gram procedures (merchandising, sets, and resets).
    • Assemble merchandise.
    • Perform janitorial duties.
    • Execute price changes/markdowns.
    • Operate Forklift (unless under the age of 18).
    • Operate Cardboard Baler (unless under the age of 18).
    • Assist customers with loading purchases.
    • Ensure the customer has a Legendary shopping experience that differentiates from the competition.
    • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
    • Complete all documentation associated with any of the above job duties.
  • Team Members also may be required to perform other duties as assigned.

Required Qualifications
Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
  • Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
  • Ability to read, write, and count accurately.
  • Strong communication and problem-solving skills.
  • Basic computer skills.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions
  • Working environment is favorable, generally working inside with moderate noise.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

Physical Requirements
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
  • Ability to process information / merchandise through the point-of-sale system.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete all required training.
  • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).

Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
ALREADY A TEAM MEMBER?
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CONNECTION
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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EMPOWERMENT
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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OPPORTUNITY
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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