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60 Townebank Customer Service Representative Jobs Hiring Near You

TowneBank

Mortgage Loan Officer

Fayetteville, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Receptionist

Williamsburg, VA · On-site

$15 - $20/hr

Description TowneBank has a culture that: * Has a commitment to exquisite service for our members ... Excellent customer service skills * Excellent telephone skills Desired Skills & Competencies:

TowneBank

Mortgage Loan Officer

Glen Allen, VA · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Part Time/Job Share Receptionist

Norfolk, VA · On-site

$16.75 - $21/hr

Description TowneBank has a culture that: * Has a commitment to exquisite service for our members ... Excellent customer service skills * Excellent telephone skills Desired Skills & Competencies:

TowneBank

Mortgage Loan Officer

Huntsville, AL · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Newport News, VA · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Norfolk, VA · On-site

Providing service to applicants and prospective customers seeking a home loan, including ... Acknowledging and abiding by TowneBank Mortgage Policies and Procedures. * Mentoring other Loan ...

TowneBank

Mortgage Loan Officer

Norfolk, VA · On-site

$60 - $80/hr

Providing service to applicants and prospective customers seeking a home loan, including ... Acknowledging and abiding by TowneBank Mortgage Policies and Procedures. * Mentoring other Loan ...

Towne Bank

Towne Member Care Representative I

Suffolk, VA · On-site

$40K - $45K/yr

TowneBank is seeking enthusiastic individuals with excellent communication skills who enjoy helping ... Candidates must possess a solid history of customer service to include handling escalated, in-depth ...

TowneBank

ON CALL Receptionist

Suffolk, VA · On-site

$16.75 - $21/hr

Description TowneBank has a culture that: * Has a commitment to exquisite service for our members ... Escorting customers to other branch personnel * Assisting elderly and handicapped customers when ...

TowneBank

Mortgage Loan Officer

White Plains, MD · On-site

Providing service to applicants and prospective customers seeking a home loan, including ... Acknowledging and abiding by TowneBank Mortgage Policies and Procedures. * Mentoring other Loan ...

TowneBank

Private Banker

Winston Salem, NC · On-site

$100 - $125/hr

* Has a commitment to exquisite service for our members that will lead to our ability to create a ... Represent the bank at sponsored community activities. * Adheres to applicable federal laws, rules ...

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TowneBank Jobs Information

Does TowneBank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at TowneBank?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at TowneBank?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at TowneBank recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people get enough training when they start at TowneBank?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Townebank?

What are the most popular categories at Townebank?

Infographic showing various Customer Service Representative job openings at Townebank in the United States as of September 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Mortgage Loan Officer

Fayetteville, NC • On-site

TowneBank
Finance and Insurance • 1 - 5K employees
Learn more about TowneBankexternal

Full-time

Re-posted 14 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

25th of 176 rated banks

Job description

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Join us at TowneBank Mortgage!
About Us:Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Essential Responsibilities:
This position is primarily responsible for originating Mortgage loans in compliance with company and regulatory policy.
  • Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
  • Completes application and gathers supporting documentation.
  • Reviews and completes regulatory disclosures with customer.
  • Maintains existing and generates new sources of referral business.
  • Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
  • Collects required application fees.
  • Inputs application data into Loan Origination Software (LOS).
  • Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
  • Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
  • Communicates with all parties in a professional and courteous manner.
  • Manages your pipeline of loans to verify accuracy of the current loan status.
  • Acknowledges and abides by TowneBank Mortgage Policies and Procedures.
  • Mentors other Loan Officers.
  • Relays to Senior Management any industry changes or trends that may be of interest to them.
  • Participates in TowneBank, TowneBank Mortgage, and area association events.
  • If in one of our joint ventures, actively participates in all aspects of the Real Estate Office sales meetings and office functions.
    • Prepares Mortgage Minutes for presentation at each sales meeting.
    • Provides on-going training for the real estate agents (lunch and learns).
    • Works closely with the Broker/Sales Manager
  • Attends Loan Officer Meetings.
  • Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Skills & Experience You'll Need:We seek a candidate with an active NMLS#. We also seek the following:
  • Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans
  • Has a proven sales record based on closed loan production
  • Currently possess sources of referral business for purchase transactions
  • Has a High School Diploma or equivalent
  • Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines
  • High degree of personal integrity
  • Self-motivated
  • Strong interpersonal skills
  • Attention to detail

Bonus Points If You Have:
  • Working knowledge of Microsoft Office products
  • Working knowledge of Encompass origination software

What We Offer:
When you join our team, take pride in knowing that your work positively impacts others. We offer a space where self-starters, problem solvers and entrepreneurial spirits excel.
  • Competitive benefits
  • Resources needed to succeed
  • Advanced technology
  • Innovative marketing
  • Excellence in operations

Physical Requirements:
  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
    #mortgage
    #tbm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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