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TowneBank

60 Townebank Customer Service Representative Jobs Hiring Near You

TowneBank

Member Service Representative

Kitty Hawk, NC · On-site

Description TowneBank has a culture that: * Has a commitment to exquisite service for our members ... One year cash handling and customer service experience with a single employer and/or six months ...

Towne Bank

Member Service Representative

Hampton, VA · On-site

TowneBank has a culture that: * Has a commitment to exquisite service for our members that will ... One year cash handling and customer service experience with a single employer and/or six months ...

TowneBank

Mortgage Loan Officer

Mount Pleasant, SC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Covington, LA · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Charlotte, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Greensboro, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Wilmington, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

TowneBank

Mortgage Loan Officer

Raleigh, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is ... Provides service to applicants and prospective customers seeking home loan, including interviewing ...

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TowneBank Jobs Information

Does TowneBank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at TowneBank?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at TowneBank?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at TowneBank recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people get enough training when they start at TowneBank?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Townebank?
What are the most popular categories at Townebank?
Infographic showing various Customer Service Representative job openings at Townebank in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 83% Physical, and 17% Hybrid job distribution.

Member Service Representative (Teller)/Receptionist

TowneBank

Charlotte, NC • On-site

$15.75 - $20/hr

Other

Posted 6 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

23rd of 171 rated banks

Job description

Description

TowneBank has a culture that:

  • Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community.
  • Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.

Essential Responsibilities:

  • Welcoming members to TowneBank, determining the nature of their business and directing them to the appropriate person or department
  • Operating the bank's main telephone line and assisting callers by transferring them to the appropriate party or taking messages from the caller
  • Becoming familiar with TowneBank's locations, hours, telephone numbers and individuals so that routine questions can be answered with ease
  • Handling monetary transactions for members and enters them in the Bank's software programs and provides receipts
  • Following the Bank's security guidelines on a daily basis
  • Staying abreast of the Bank's check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements
  • Reviewing member accounts to make appropriate decisions regarding the requested transaction
  • Accurately keeping cash drawer in balance on a daily basis
  • Promoting TowneBank and its products and services
  • Providing exquisite service to members in person, on the phone or by email
  • Displaying a professional appearance and behavior
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Minimum Required Skills & Competencies:

  • Has a minimum of 12 months customer service experience with a single employer
  • Has basic computer skills including Outlook, Excel, Word and Bank software programs
  • Has flexibility to learn and grow as new systems or processes emerge
  • Has the ability to keep cash drawer in balance on a daily basis
  • Has the ability to accurately process monetary transactions in a timely fashion
  • Has a proven ability to give our members excellent service in person, on the phone, and by email
  • Has the ability to work as an integral team player
  • Is punctual

Desired Skills & Competencies:

  • Prior receptionist experience
  • Prior member service/teller experience at a bank

Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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