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86 Torrid Customer Relations Associate Jobs Hiring Near You

Bass Pro Shops

Customer Relations Associate

Marysville, WA · On-site

$17.13 - $19.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

El Paso, TX · On-site

$36K - $45K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Relations Associate

Post Falls, ID · On-site

$39K - $49K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

Niles, OH · On-site

$34K - $43K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Relations Associate

Marysville, WA · On-site

$17.13 - $19.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

Niles, OH · On-site

$34K - $43K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

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Torrid Jobs Information

What is it like to work at Torrid?

Torrid is a fashion-forward company that values individuality and self-expression, fostering a culture that encourages creativity and inclusivity. As a retailer specializing in plus-size clothing, Torrid's work environment is dynamic and fast-paced, with a focus on delivering exceptional customer experiences and driving sales growth through innovative marketing strategies. Working at Torrid may appeal to candidates who are passionate about the fashion industry, enjoy a collaborative team environment, and are motivated by opportunities for career advancement and professional development.

What makes Torrid an attractive place to work?

Torrid is a leading destination for fashion-forward young women, offering a wide range of trendy clothing and accessories. The company prioritizes creating a dynamic and inclusive work environment, where employees can collaborate, innovate, and grow with the business. By joining Torrid, individuals can contribute to the company's mission of empowering young women to express themselves through fashion, while also developing their skills and advancing their careers in a fast-paced and fashion-forward industry.

Do workers at Torrid get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Torrid pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

At Torrid, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

Are part-time workers able to get health insurance from Torrid?

Most people who work part-time can't get health insurance.
90% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Torrid?

Most people who work part-time don’t get paid time off.
97% of people who work part-time say they don’t get paid time off
Based on data from 34 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Torrid affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Torrid?

Some people get paid time off from work.
64% of people say they don’t get paid time off.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Torrid worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Torrid workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Torrid workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Torrid?

Some people find it hard to get time off.
59% of people report it’s hard to get time off.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Torrid managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Torrid spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Torrid?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Torrid job good for students?

Most students say this is a good place to work if you’re studying.
77% of students report this is a good place to work if you’re studying.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Torrid good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
51% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Torrid feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Torrid get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Torrid?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Torrid enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Torrid recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Torrid?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Torrid?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Torrid’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Torrid is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Customer Relations Associate jobs?
What are the most popular jobs at Torrid?
What are the most popular categories at Torrid?
Infographic showing various Customer Relations Associate job openings at Torrid in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Relations Associate - Full time

Bass Pro Shops

Anchorage, AK • On-site

$40K - $51K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 433 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • Identifying and evaluating customers' needs
    • Making product recommendations based off this analysis
    • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • All other duties as assigned.
Experience/Qualifications:
  • Minimum Degree Required: High school diploma or equivalent experience.
Knowledge, Skills, and Ability:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system
Travel Requirements:
  • N/A
Physical Requirements:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Independent Judgement:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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