Telesign
Telesign

60 Telesign Technical Account Manager Jobs Hiring Near You

The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure ...

Technical Account Manager

Los Angeles, CA · On-site

$160K - $185K/yr

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Technical Account Manager

Manhattan, NY · On-site

$100K - $115K/yr

The Role As a Technical Account Manager at adMarketplace, you will consistently deliver seamless, high-performing publisher integrations and serve as the trusted technical partner for assigned ...

Technical Account Manager

New York, NY · On-site +1

$115K - $120K/yr

As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty ...

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and ...

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love * Annual Incentive Plan (short-term bonus)

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

New

Who We're Looking For The Technical Account Manager (TAM) serves as a trusted technical advisor and customer advocate for Scale Computing customers. This role combines technical expertise across ...

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and ...

Position Overview We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to oversee and manage top-tier service accounts, ensuring the successful delivery of Rx ...

Position OverviewWe are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to oversee and manage top-tier service accounts, ensuring the successful delivery of Rx ...

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and ...

Showing results 41-60

Technical Account Manager

Perfect Audience

Chicago, IL • On-site

Full-time

Re-posted 26 days ago


Job description

Perfect Audience is seeking a San Francisco or Chicago-based Technical Account Manager ready to become a charter member of our client success team. The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure that account issues are handled quickly and appropriately.
The client success team is the "secret sauce" that makes Perfect Audience great for marketers. They work with our Account Managers, Engineering and Sales Teams to hammer out solutions all day long for clients. As a technical account manager, you will resolve complex technical problems and answer detailed customer configuration questions for some of the largest brands on the web.
If you REALLY like to get things done and want to join a group of accomplished, passionate people helping companies grow their business - and think it's important to help businesses find more efficient and effective ways to grow, then we want to talk to you.
We're looking for someone who is resourceful, bright, proactive, a go-getter, works well independently and as part of a team and who is be passionate about what she or he does.
Responsibilities:
  • Talk to clients all day long. Find out what's bugging them. Get it fixed.
  • Work closely with the product team to implement and release features to clients.
  • Help direct clients to correct solution for their marketing needs. Act as an extension of their marketing team.
  • Regularly meet with the Clients to review immediate and long-term customer needs.
  • Apply basic troubleshooting skills to issues before escalating to the appropriate group.
  • Manage and track both internal and external case tickets to ensure their timely resolution.
  • Troubleshoot product issues; must be willing to get their hands dirty.
  • Proactively notify clients of technical updates and product releases related to their account.
  • Rally internal resources as needed to resolve client issues. Escalate issues to Engineering Group when appropriate.
  • Provide feedback to Account Managers/Product Team, communicating technical use cases for new features and enhancements

Minimum Qualifications and Experience
  • College Graduate
  • 2 years experience in client services environment
  • Experience with HTML, CSS, and JavaScript.
  • Strong understanding of internet technologies and a demonstrated capacity to learn
  • Ability to actively drive problems to resolution
  • Sound decision making and critical thinking skills
  • Expert organization and prioritization skills
  • Strong interpersonal skills to interact with clients, management, and peers
  • Effective cross-department communication
  • The ability to contribute to a team environment with a high degree of professionalism and skill.

Major Plus if you have:
  • 5 years of experience in a client services environment; experience troubleshooting technical issues for external clients
  • Understanding of the online advertising industry
  • Scripting knowledge or the ability to script browsers
  • Experience using CRM products
  • Expert knowledge of XML and RSS Feeds
  • Proficiency in XPath(ing)/Exploring web site source content
  • Fluency in another language (as well as English)