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Teleperformance

120 Teleperformance Usa Customer Service Supervisor Jobs Hiring Near You

MAHLE

Customer Service Supervisor

Murfreesboro, TN · On-site

Your Contribution As a Customer Service Supervisor reporting to the Head of Logistics, you will be responsible for leading the Customer Service team to deliver exceptional service and operational ...

Seed to Table

Customer Service Supervisor

Naples, FL · On-site

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Seed to Table

Customer Service Supervisor

Naples, FL · On-site

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Wawa, Inc.

Customer Service Supervisor

Dover, PA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

West Palm Beach, FL · On-site

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

BANK OF MARIN

$54 - $73/hr

Float Customer Service Supervisor Full Time Staff Non-Sales Bradshaw, Sacramento, CA, US 3 days ago Requisition ID: 1893 Bank of Marin, voted by our employees as one of the "Best Places to Work" in ...

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Teleperformance Jobs Information

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 63 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
85% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between September 2025 and September 2026.

Do part-time workers get paid time off at Teleperformance?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
63% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between March 2025 and September 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Teleperformance workers to change shifts?

Most people find it hard to change shifts.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Customer Service Supervisor jobs?

What are the most popular jobs at Teleperformance Usa?

Customer Service Supervisor

MAHLE

Murfreesboro, TN • On-site

Full-time

Re-posted 7 days ago

MAHLE rating

7.4

Company rating: 7.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

295th of 499 rated machine equipment manufacturers

Job description

Your Contribution
As a Customer Service Supervisor reporting to the Head of Logistics, you will be responsible for leading the Customer Service team to deliver exceptional service and operational performance for both internal and external customers. This role serves as the primary escalation point for customer and logistics-related issues, ensuring rapid resolution while maintaining strong customer relationships and supporting business objectives. The Customer Service Supervisor drives on-time delivery performance by coordinating inbound and outbound logistics activities, monitoring key performance indicators, and collaborating cross-functionally with Production, Planning, Purchasing, Shipping, Quality, and Sales. Through effective leadership, process improvement, and data-driven decision-making, this position fosters a customer-focused culture that enhances service levels, operational efficiency, and customer satisfaction.
This role is responsible to:
  • Lead daily shipping, receiving, warehousing, and material handling operations.
  • Ensure the timely and accurate movement of materials to support production and customer requirements.
  • Maintain inventory accuracy through effective inventory control processes and cycle count programs.
  • Monitor logistics performance metrics and implement corrective actions to meet established targets.
  • Drive continuous improvement initiatives focused on safety, quality, delivery, cost, and productivity.
  • Coordinate inbound and outbound transportation activities to ensure on-time deliveries and cost-effective freight management.
  • Develop, coach, and lead logistics team members to achieve performance objectives and support employee growth.
  • Ensure compliance with company policies, safety standards, and applicable regulatory requirements.
  • Collaborate with Production, Customer Service, Purchasing, and other departments to resolve material flow and logistics issues.
  • Identify and eliminate inefficiencies in warehousing, transportation, and material handling processes.
  • Manage logistics resources, equipment, and space utilization to maximize operational effectiveness.
  • Support new product launches, customer requirements, and business growth initiatives through effective logistics planning.
  • Investigate and resolve shipping, inventory, and delivery discrepancies in a timely manner.
  • Prepare and communicate logistics performance reports and action plans to leadership.
  • Perform other duties as assigned.

Your Experience & Qualifications
  • Bachelor's Degree in Business, Supply Chain Management, Logistics, Operations Management or Associate Degree with equivalent experience may be considered.
  • 5-7 years of experience in Customer Service, Logistics, Supply Chain, or Manufacturing Operations.
  • Minimum 2-3 years of leadership or supervisory experience preferred.
  • Experience within an automotive manufacturing environment strongly preferred.
  • Experience working with customer portals, EDI, and ERP systems required.

Our Offering
We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities. We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
After receiving your online application, the interview process will typically be a screening call followed by Personal Interview(s)
For more information about MAHLE and what a career with us looks like for you, click here. and to learn more about our foundation owned technology group click here.
#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.
MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of USA which can be found through our employment website www.jobs.mahle.com
Do you have any questions?
MEGHA.A.GUPTA@MAHLE.COM
US
Facts about the job
Benefits: Benefits-US/CH_CN_DI_IB_LI_MA_MP_MW_OB_PH
Entry level: Experienced hires
Part- / Full-time: Full Time
Functional area: General Management
Department: BU2 Thermal and Fluid Systems
Location:

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