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67 Tbc Customer Service Representative Jobs Hiring Near You

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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TBC Jobs Information

Do workers at TBC Corporation get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Does TBC Corporation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is the health insurance from TBC Corporation affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to get time off at TBC Corporation?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at TBC Corporation?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at TBC Corporation?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at TBC Corporation?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at TBC Corporation?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think TBC Corporation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how TBC Corporation is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Tbc in the United States as of August 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Service Representative (CSR)

Mr. Handyman

Miami, FL • On-site

$18 - $23/hr

Full-time

Medical, PTO

Re-posted 15 days ago


Job description

Customer Service Representative (CSR)
Join One of Miami's Highest-Rated Home Repair Companies!
Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional customer service, quality workmanship, and professionalism. We are looking for a highly organized, friendly, and detail-oriented Customer Service Representative (CSR) to become the voice of our company and help deliver an outstanding experience for every customer.
If you enjoy helping people, thrive in a fast-paced environment, and love staying organized while juggling multiple tasks, we'd love to meet you.
Position Summary
As a Customer Service Representative, you will be responsible for managing customer communications, scheduling appointments, supporting our field technicians, and ensuring every customer receives exceptional service from the first phone call through project completion.
This is a critical role within our office that requires excellent communication skills, attention to detail, and the ability to prioritize multiple tasks throughout the day.
Primary Responsibilities
Customer Service & Scheduling
  • Answer inbound customer calls professionally and courteously
  • Respond promptly to website leads and online service requests
  • Gather detailed information regarding customers' repair and maintenance needs
  • Ask pertinent questions to accurately determine the scope of work
  • Schedule estimates, inspections, and service appointments while optimizing technician routes and availability
  • Confirm appointments and communicate schedule changes when necessary

Customer Follow-Up
  • Conduct customer satisfaction calls following completed jobs
  • Follow up with prospective customers regarding outstanding estimates
  • Build long-term relationships with customers through excellent communication
  • Resolve customer concerns and escalate issues when appropriate

Administrative Support
  • Review completed work orders for accuracy
  • Verify scope of work completed with technicians
  • Prepare, clean up, and send customer invoices
  • Maintain accurate customer records within our CRM
  • Assist with daily office operations and administrative tasks

Project Coordination
  • Help source materials for upcoming jobs
  • Coordinate with vendors and suppliers
  • Request Certificates of Insurance (COIs) as needed
  • Send COIs to condominium associations and property management offices
  • Coordinate building access requirements for upcoming projects

Relationship Management
  • Build and maintain strong relationships with condominium management companies
  • Communicate effectively with property managers, building engineers, and HOA representatives
  • Support our commercial and residential clients with professionalism and urgency

Qualifications
  • Previous customer service experience required
  • Call center, dispatch, scheduling, or administrative experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in a fast-paced office environment
  • Detail-oriented with excellent follow-through
  • Professional phone etiquette
  • Proficient with Microsoft Office and Google Workspace
  • Ability to quickly learn scheduling and CRM software (Service Titan experience is a plus but not required)
  • Bilingual (English/Spanish) preferred

Desired Traits
We're looking for someone who is:
  • Friendly and positive
  • Professional under pressure
  • Highly organized
  • Dependable and punctual
  • A team player
  • Solutions-oriented
  • Comfortable speaking with customers throughout the day
  • Able to prioritize multiple responsibilities without sacrificing quality

What We Offer
  • Competitive hourly pay based on experience ($18 - $23/hr)
  • Performance bonus opportunities
  • Paid holidays
  • Paid vacation
  • Company contribution toward employee health insurance
  • Professional development and ongoing training
  • Supportive team environment
  • Opportunity for advancement within a growing company
  • Stable, year-round employment

Schedule
  • Full-time
  • Monday through Friday
  • Occasional Saturdays as business needs require

Why Mr. Handyman?
Our mission is simple: Deliver an exceptional customer experience while helping homeowners and businesses care for their properties.
Every phone call, every appointment, and every interaction matters. As our Customer Service Representative, you'll play a key role in making sure our customers receive the professionalism and care that have earned us our outstanding reputation throughout Miami-Dade County.