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60 Tbc Call Center Trainer Jobs Hiring Near You

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Donor Services Trainer (Greenville)

Piedmont, SC · On-site

Training is performed in accordance to departmental procedures, processes, policies along with FDA and AABB regulations/standards and training records are maintained in a method that ensures ...

tbc

Donor Services Trainer (Danville)

Danville, VA

Training is performed in accordance to departmental procedures, processes, policies along with FDA and AABB regulations/standards and training records are maintained in a method that ensures ...

tbc

Donor Services Trainer (Augusta)

Augusta, GA

Training is performed in accordance to departmental procedures, processes, policies along with FDA and AABB regulations/standards and training records are maintained in a method that ensures ...

tbc

Donor Services Trainer (Decatur)

Decatur, GA

Training is performed in accordance to departmental procedures, processes, policies along with FDA and AABB regulations/standards and training records are maintained in a method that ensures ...

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Do workers at TBC Corporation get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Does TBC Corporation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is the health insurance from TBC Corporation affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to get time off at TBC Corporation?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at TBC Corporation?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at TBC Corporation?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at TBC Corporation recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at TBC Corporation?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at TBC Corporation?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think TBC Corporation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how TBC Corporation is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
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Infographic showing various Call Center Trainer job openings at Tbc in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Remote job distribution.
Donor Services Trainer (Greenville)

Donor Services Trainer (Greenville)

tbc

Piedmont, SC • On-site

Other

Posted yesterday

TBC Corporation rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

117th of 399 rated retail wholesalers

Job description

Position Overview
 

A Donor Services Trainer provides and documents training for apheresis, special donations and when required, whole blood collections procedures. Training is performed in accordance to departmental procedures, processes, policies along with FDA and AABB regulations/standards and training records are maintained in a method that ensures completeness and accuracy. This role conducts departmental audits to ensure staff are performing tasks correctly and promptly takes action to correct any unapproved deviations. This role assists Donor Services management with various departmental tasks and projects. The Donor Services Trainer sets an exceptional example for excellent customer service and technical performance. This role provides on floor collection staff duties when required. This role travels to various fixed site centers as needed which may require short term out of town stays depending on distance and length of training needs. 

Essential Functions

  • Provides training and development for staff performing donor collections
  • Obtains and maintains CPR instructor certification and provides CPR training for new hire and existing staff
  • Provides remedial training as indicated by Donor Services management
  • Provides updates in regard to trainee progress/challenges to appropriate manager
  • Ensures staff training manuals are inspection/audit ready
  • Updates departmental JDTRs (Job Description Training Requirements) as needed
  • Assists with training related issues during external and internal inspections/audits
  • Ensures Donor Services procedures, processes and policies are current and in compliance with regulatory standards
  • Performs departmental audits to ensure all equipment QC meets compliance standards
  • Assists with investigation and completion of Donor Services occurrence reports and provides retraining for staff with unacceptable occurrence rates
  • Assists with daily collection QC review when required
  • Works on floor performing collection duties when required
  • Performs special projects as indicated by Donor Services management
  • Provides back up for department management
  • Other duties as assigned or required

Departmental:

  • Maintains standards established by FDA, AABB, CLIA and other governing bodies; stays abreast of new and/or impending regulatory changes
  • Stays abreast of new trends, technology, regulations as related to donor collections
  • Acts as a resource for collections staff
  • Functions to foster teamwork and enhance operational success

Minimum Qualifications

  • High School Diploma or GED
  • CPR Instructor’s Certification (preferred prior to hire, but may obtain after acquiring position)
  • Two years of blood collection experience
  • General knowledge of Hematology
  • Valid Driver’s License with no major infractions and dependable transportation
  • Ability to organize and prioritize workload and meet deadlines
  • Excellent analytical, organizational, interpersonal, verbal, and written communications skills
  • Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint
  • Excellent customer services skills
  • Ability to read, understand, and follow written and verbal instructions
  • Ability to follow SOP in a heavily FDA regulated environment
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to work with all levels and in a diverse work environment 
  • Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands
 

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Lifting and/or pulling/pushing up to 50 pounds
  • Standing or walking for an extended period
  • Bending and twisting

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