60 Symbria Customer Service Representative Jobs Hiring Near You

Are you a Physical Therapist (PT) with a desire to impact the lives of the older adult population?

Join Symbria’s Internal Travel Team!

Are you a therapist looking for travel assignments, but want the perks of a full-time employee? Look no further, Symbria is offering full-time travel positions that offer all the benefits of full-time-health insurance, PTO, continuing education, to name a few. Continue to scroll to see our full benefits package!

Travel assignments can be placed anywhere within our organization, and we operate in 10 states with a variety of settings! We will offer a monthly travel stipend in addition to a competitive salary.

Some of the states we service:  PA, MA, CT, IL, IN, OH, MO and WI

• Review and evaluate physician’s referral and patient’s medical record to determine Physical Therapy program required.
• Evaluate each patient’s current level of functioning using approved evaluation techniques, tests and observations, and prepare written treatment programs based on evaluations.
• Administer a prescribed Physical Therapy program to restore and maintain maximum function and prevent disability using a range of therapeutic modalities
• Coordinate physical therapy services with Occupational Therapy, Speech-Language Pathology and the Nursing department.
• Maintain appropriate documentation in the patient chart, and re-evaluate patient progress and revise treatment programs when necessary.
• Communicate Physical Therapy philosophy and treatment approaches and goals to patients, their families and other members of the rehabilitation team.
• Supervise Symbria Rehab Physical Therapy Assistants, monitor productivity and staffing needs within the community.
• Complete all required clinical and billing documentation as indicated and submit in a timely manner.
• Adhere to Symbria Rehab’s mission, Code of Conduct, and policies and procedures.
• Maintain productivity standards.
• Full utilization of technology provided to document and enhance client care.
• Adhere to terms and conditions of travel assignment contract.
• Available and willing to travel to any location where Symbria provides contracted therapy services.
• Must be able to provide own transportation between patient visits and travel assignments.
• Any and all duties as assigned.

To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:

• Graduate of an accredited school for Physical Therapy.
• A valid registered license is required for Symbria's operating states, or the ability to obtain a license or compact license to support assignments in any designated state.
• If using a compact license, must have a full license in your state of residence.
• Able to work in a fast-paced environment, multi-task, prioritize, and meet deadlines.
• Excellent observation, verbal and written communication skills, problem-solving skills, and basic math skills.
• Effective interpersonal skills with strong focus on customer service.
• Proficient use of computers and Microsoft Office: Word, Excel and Outlook.
• Acute care, long-term care and/or rehabilitation experience. (Prefered but not required!)

TRAVEL ASSIGNMENT INFORMATION

• Assignments will be based on 13-week internal contracts. Once an assignment is complete there will be an option to extend the assignment or to be placed at another Symbria location. Terms of the contract are based on company and staffing needs.
• Each assignment is eligible for a monthly living stipend based on location and travel.
• Continuous assignments are guaranteed for one year. After completing a year of travel assignments, you may have the opportunity for relocation assistance to secure a permanent placement or choose to continue as part of the internal travel team.

Why Symbria?

At Symbria our employees act like owners – because we are owners!  As one of the few 100% employee-owned healthcare providers, our focus remains on delivering best-in-class services within our Pharmacy, Rehabilitation and Well-Being operations, which allows our clients to improve the lives and well-being of their patients and residents.  Our teams utilize insights and analytics to drive better health outcomes for our partnered post-acute and senior living communities while providing them with flexible service options.

Symbria’s Core Values drive the way we partner with those clients, their patients and residents and the way our diverse employee-owners work together:

• Integrity – Honest, Fairness and ethics
• Compassion – Commitment to serving seniors
• Stewardship – Maximizing mission and margin
• Innovation – Striving to enhance our value to your organization
• Teamwork – Working together unselfishly toward goals

As an employee-owner, Symbria’s success becomes your success.  In addition, we provide:

• Competitive pay, aligned with market guidelines
• Full Benefits Package, including very generous paid time off plans
• Professional liability coverage
• 100% employer-funded ESOP retirement plan
• Continuing education

Symbria’s Talent Team handles candidate communication directly rather than utilizing outside agencies; if interested in this role, direct application to the job posting and contact with a Symbria talent team member is recommended.

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

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