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60 Symbria Customer Service Representative Jobs Hiring Near You

Symbria

Pharmacy Technician Customer Service

Woodridge, IL · On-site

$18 - $22.25/hr

Overview Symbria Rx Services is seeking a team oriented, Pharmacy Technician Customer Specialist ... are representative of the knowledge, skill, and/or ability required: • High School diploma or ...

New

Symbria

Pharmacy Technician Customer Service

Woodridge, IL · On-site +1

$18 - $22.25/hr

Overview Symbria Rx Services is seeking a team oriented, Pharmacy Technician Customer Specialist ... are representative of the knowledge, skill, and/or ability required: • High School diploma or ...

New

Symbria

Travel Physical Therapist

Milwaukee, WI · On-site

$1.8K - $2.2K/wk

Available and willing to travel to any location where Symbria provides contracted therapy services ... Effective interpersonal skills with strong focus on customer service. * Proficient use of computers ...

Symbria

Travel Speech Language Pathologist

Milwaukee, WI · On-site

$1.6K - $2.1K/wk

Available and willing to travel to any location where Symbria provides contracted therapy services ... Effective interpersonal skills with strong focus on customer service. * Proficient use of computers ...

Symbria

Travel Occupational Therapist

Peoria, IL · On-site

$1.7K - $2.1K/wk

Available and willing to travel to any location where Symbria provides contracted therapy services ... Effective interpersonal skills with strong focus on customer service. * Proficient use of computers ...

Symbria

Pharmacy Delivery Driver - Full-Time

Auburn, MA · On-site

$16 - $20/hr

Provide friendly, professional customer service to residents and staff. * Communicate any client or ... Symbria is proud to be an Equal Opportunity Employer. We welcome all qualified applicants and ...

New

Symbria

Therapist (PT) - Internal Travel

Chicago, IL · On-site

$1.7K - $2.2K/wk

Symbria is seeking dedicated Physical Therapists to join our full-time Internal Travel Team . This ... Customer-service driven with a collaborative mindset * Proficient in Microsoft Word, Excel, and ...

Symbria

Travel Physical Therapist

Springfield, IL · On-site

$1.8K - $2.2K/wk

Available and willing to travel to any location where Symbria provides contracted therapy services ... Effective interpersonal skills with strong focus on customer service. * Proficient use of computers ...

Symbria

Fitness Instructor

Schaumburg, IL · On-site

Symbria's Well-Being program focuses on providing strategies, programs, and services to older ... The qualifications listed below are representative of the knowledge, skill, and/or ability required:

Symbria

Fitness and Wellness Program Specialist

Wheeling, IL · On-site

$19 - $21.25/hr

Symbria's Well-Being program focuses on providing strategies, programs, and services to older ... The qualifications listed below are representative of the knowledge, skill, and/or ability required:

Symbria

Travel Physical Therapist

Mequon, WI · On-site

$1.7K - $2.0K/wk

Available and willing to travel to any location where Symbria provides contracted therapy services ... Effective interpersonal skills with strong focus on customer service. * Proficient use of computers ...

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Symbria Jobs Information

Do workers at Symbria get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

Does Symbria pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

At Symbria, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Symbria affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Symbria?

Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Symbria worry about hours?

Some people worry about getting enough hours.
55% of people report they worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Symbria workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

How easy is it for Symbria workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Symbria?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Symbria managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.

Do jobs at Symbria spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

How easy is it to take sick days at Symbria?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at Symbria good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Symbria feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Symbria get to take their breaks without interruption?

Most people have their breaks interrupted.
71% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Is it stressful to work at Symbria?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Symbria enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Symbria recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Symbria?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Symbria?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think Symbria’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Symbria is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Symbria?

What are the most popular categories at Symbria?

Infographic showing various Customer Service Representative job openings at Symbria in the United States as of August 2026, with employment types broken down into 6% As Needed, 72% Full Time, and 22% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.

Pharmacy Technician Customer Service

Symbria

Woodridge, IL • On-site

$18 - $22.25/hr

Other

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Symbria rating

4.7

Company rating: 4.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview
Symbria Rx Services is seeking a team oriented, Pharmacy Technician Customer Specialist who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
Position Summary
The Pharmacy Tech Customer Specialist (PTCS) is responsible for providing services directly to customers and staff of assisted living and independent living campuses to maintain customer satisfaction and increase client base within a campus.
Position Details:
  • 11:00AM to 8:00PM CST.
  • Rotating weekends and holidays. Those hours will depend on needs.
  • Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI
Responsibilities
FUNCTIONS AND RESPONSIBILITIES
• Maintain direct contact with patients and their families to verify insurance/ payment information, perform Medicare Part D evaluations and to help monitor high cost medications and copays.
• Provide internal marketing within existing communities to increase our client base.
• Assist with enrollment and ordering via programs designed specifically for this customer base such as Medicare B covered medication and cash-discount cards.
• Work directly with communities to provide services such as flu clinics and family night to their clients.
• Assist communities to prepare for survey visits.
• Assist with new community transitions.
• Process new and refill prescriptions.
• Package and prepare cycle medications.
• Contact physician's office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• Work collaboratively with other team members and manager to ensure best-practices are shared.
• Provide backup support to other pharmacy departments based on business needs or production levels.
• Any and all duties as assigned.
Qualifications
To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:
• High School diploma or general education degree (GED).
• Pharmacy Technician License where applicable, in all states Symbria has a pharmacy and a National Certification (CPhT).
• Willingness to obtain multiple state licensure in the states Symbria provides pharmacy services.
• Retail pharmacy or customer service experience; minimum one year.
• General computer knowledge including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Ability to identify and meet customer's needs and requirements.
• Strong knowledge of Brand/Generic drugs and medical terminology.
• Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.
Why work for us?
We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
  • Medical, Dental, and Vision Insurance
  • Short/long Term Disability Insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Programs
  • Paid Time Off (PTO) and Tuition/CEU Reimbursement

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.#LI-ONSITE

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