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60 Symbotic Customer Service Representative Jobs Hiring Near You

Symbotic

Manager of Mechanical Engineering

Wilmington, MA · On-site

$113K - $156K/yr

Exposure to field service troubleshooting, sustaining engineering, or post-launch product support ... customers. For more information, visit www.symbotic.com. We are a community of innovators ...

Symbotic

Cell Operator

Bethlehem, PA · On-site

$17.75 - $19.75/hr

... Symbotic's robotic material handling system. The Customer Operations organization drives ... Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and ...

Symbotic

Cell Operator

Joliet, IL · On-site

$17.50 - $19.25/hr

... Symbotic's robotic material handling system. The Customer Operations organization drives ... Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and ...

Symbotic

Senior Embedded Software Engineer

Wilmington, MA · Hybrid

$149K - $204K/yr

As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visitwww.symbotic.com. We are a community of ...

Symbotic

System Reliability Test Engineer

Providing excellent service and support to Symbotic's Commissioning, Testing, and Operations teams ... The Customer Site Deployment organization partners cross-functionally and directly with our ...

Symbotic

Assembly Technician

Austin, TX · On-site

$22.60 - $31.21/hr

... Service, overhaul, and refurbishment activities on fielded assets returning from customer sites ... Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale ...

Symbotic

Command Center Operator

Wilmington, MA · On-site

... Symbotic's robotic material handling system. The Customer Operations organization drives ... service personnel. What you'll need * Associate or bachelor's degree in Logistics, Supply Chain ...

Symbotic

Senior Fullstack Engineer

Wilmington, MA · On-site

$149K - $204K/yr

... across multiple services and teams, raise engineering quality, and mentor developers while ... customers. For more information, visit www.symbotic.com. We are a community of innovators ...

Symbotic

Warranty Administrator

Wilmington, MA · On-site

... service activities across customer sites. This role works cross-functionally with external ... Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale ...

Symbotic

Manager, Documentation

Wilmington, MA · On-site

Customer Knowledge Experience & Self-Service * Optimize Portals: Partner cross-functionally to ... Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale ...

Symbotic

Staff Senior Reliability Engineer

OR · On-site +1

$125K - $171K/yr

... customer stakeholders, backed by data you own end to end * Drive Continuous Service Improvement ... Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale ...

Symbotic

Cell Operator

Manchester, PA · On-site

$16.75 - $18.75/hr

... Symbotic's robotic material handling system. The Customer Operations organization drives ... Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and ...

Symbotic

Cell Operator

Melrose Park, IL · On-site

$17.50 - $19.50/hr

... Symbotic's robotic material handling system. The Customer Operations organization drives ... Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and ...

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Symbotic Jobs Information

What is it like to work at Symbotic?

Symbotic is a technology-driven company that prioritizes innovation and collaboration, fostering a culture of teamwork and continuous learning. The company's warehouse automation solutions are designed to improve supply chain efficiency, and its employees work in a dynamic environment that combines software development, engineering, and operations expertise. Working at Symbotic may appeal to candidates who are passionate about technology and logistics, as the company offers opportunities to contribute to cutting-edge projects and make a meaningful impact on the supply chain industry.

What makes Symbotic an attractive place to work?

Symbotic is a leading innovator in the warehouse automation and robotics industry, known for its cutting-edge technology and commitment to transforming the way goods are stored, picked, and shipped. The company's workplace is characterized by a culture of innovation, collaboration, and continuous learning, with opportunities for employees to work on complex problems and contribute to the development of game-changing solutions. By joining Symbotic, individuals can leverage their skills and expertise to drive meaningful impact, advance their careers, and be part of a dynamic team shaping the future of logistics and supply chain management.

Does Symbotic pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Symbotic affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Symbotic?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

How easy is it to get time off at Symbotic?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

Do Symbotic managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Symbotic spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Symbotic?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Symbotic feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Symbotic get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Is it stressful to work at Symbotic?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Symbotic enjoy their jobs?

Only some people enjoy their job.
56% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Symbotic recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Symbotic?

Most people didn’t get enough training when they started.
75% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

Do people get support to advance at Symbotic?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Symbotic’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers feel well informed about how Symbotic is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Symbotic?

What are the most popular categories at Symbotic?

Infographic showing various Customer Service Representative job openings at Symbotic in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 51% Physical, 18% Hybrid, and 31% Remote job distribution.

Manager of Mechanical Engineering

Symbotic

Wilmington, MA • On-site

$113K - $156K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Symbotic rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

185th of 247 rated software companies

Job description

Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are looking for a Manager of Mechanical Engineering to join our Fleet Robotics team within our Hardware Engineering organization. Your job will be to lead the mechanical development team responsible for a mobile robot product line from concept through production, including hardware design, manufacturing readiness, and sustaining improvements. This role is critical to scaling reliable robotic platforms by combining strong product engineering, contract manufacturer collaboration, and hands-on production problem solving.
We're looking for a creative and collaborative individual who thrives in an agile development environment and is passionate about solving real-world robotics challenges. This role requires not only deep technical expertise but also strong communication and leadership skills to work effectively across cross-functional teams.
What we do
The Fleet Robotics team is part of our Hardware Engineering organization, which is responsible for designing, launching, and sustaining the mobile 4-wheeled robotic platforms that power Symbotic's warehouse automation system. This team develops next-generation robotic hardware while improving current production products for quality, cost, and performance. Fleet Robotics partners closely with Electrical, Software, Supply Chain, Manufacturing, and Field Operations teams to deliver robust robotic systems at scale.
What you'll do
  • Serve as the mechanical engineering manager responsible for the mobile 4-wheeled robot product lines, owning hardware from concept, release, production ramp, and sustaining through end-of-life.
  • Drive the development of mechanical assemblies including structural frames, drive systems, electromechanical packaging, and supporting hardware components.
  • Collaborate with contract manufacturers, supporting production builds, troubleshooting defects, and resolving quality escapes through RCCA methods.
  • Ensure project plans and delivery commitments are met on-time
  • Coach, mentor, and lead a diverse group of 5-10 engineers, helping them to grow technically and professionally.
  • Promote and instill best practices in mechanical engineering development and production field issue problem solving.
  • Help attract and develop top tier talent through recruitment activities and workforce development.

What you'll need
  • Bachelor's degree in Mechanical/Electrical/Aerospace Engineering or related technical discipline.
  • Minimum of 8 years engineering experience, including at least 2 years management experience focused on robotics, automation, automotive, aerospace, or electromechanical systems.
  • Strong proficiency with SolidWorks or similar CAD tools, plus experience with PDM/PLM systems.
  • Demonstrated experience supporting contract manufacturers, including DFM reviews, ECNs, and production issue resolution.
  • Excellent cross-functional communication skills with the ability to partner effectively with suppliers, manufacturers, and internal engineering teams.
  • Willing to travel up to 25% (field site visits).

Preferred Qualifications
  • Masters/PHd Degree in Mechanical/Electrical/Aerospace Engineering.
  • Experience with mobile robots, AGV, AMR, or warehouse automation systems.
  • Familiarity with PPAP, FMEA, and quality systems in high-volume manufacturing environments.
  • Experience with structural or thermal FEA using ANSYS or SolidWorks Simulation.
  • Hands-on experience designing jigs, fixtures, tooling, or manufacturing support equipment.
  • Strong understanding of GD&T, tolerance stack-ups, and manufacturing methods such as sheet metal, machining, injection molding, and die casting.
  • Exposure to field service troubleshooting, sustaining engineering, or post-launch product support.

Our environment
  • Up to 25% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $125,000.00 - $171,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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