STIHL
STIHL

22 Stihl Customer Service Representative Jobs Hiring Near You

Independent and proactive, you thrive in remote outside-sales work and confidently represent STIHL ... to promote STIHL, our products and services. * Maintain reporting (updating CRM, monthly field ...

... application representative that works closely with Commercial Solutions Dealers (CSDs) and ... to promote STIHL, our products and services. * Maintain reporting (updating CRM, monthly field ...

... customer service, finance and tech departments. * Train new and existing dealers on key STIHL programs and facilitate trainings with territory support team, including the coordination and ...

Territory Manager

Aurora, CO · On-site

$68K - $83K/yr

... customer service, finance and tech departments. * Train new and existing dealers on key STIHL programs and facilitate trainings with territory support team, including the coordination and ...

Territory Manager - CT/MA

Oxford, CT · On-site

$77K - $87K/yr

... customer service, finance and tech departments. * Train new and existing dealers on key STIHL programs and facilitate trainings with territory support team, including the coordination and ...

Territory Manager - CT/MA

Oxford, CT · On-site

$77K - $87K/yr

... customer service, finance and tech departments. * Train new and existing dealers on key STIHL programs and facilitate trainings with territory support team, including the coordination and ...

... customer service, finance and tech departments. * Train new and existing dealers on key STIHL programs and facilitate trainings with territory support team, including the coordination and ...

Territory Manager

Aurora, CO · Remote

$68K - $83K/yr

... customer service, finance and tech departments. * Train new and existing dealers on key STIHL programs and facilitate trainings with territory support team, including the coordination and ...

Why You'll Love Working at STIHL: * Competitive pay with multiple bonus opportunities and potential ... customer service. You serve as a key liaison between internal teams and external partners ...

Payroll Administrator

Virginia Beach, VA · On-site

$83K - $110K/yr

Why You'll Love Working at STIHL: * Competitive pay with multiple bonus opportunities and potential ... Positive and professional demeanor, natural customer service skills and team player * 5-7 years of ...

Why You'll Love Working at STIHL: * Competitive paywith multiple bonus opportunities and potential ... Positive and professional demeanor, natural customer service skills and team player * 5-7 years of ...

Engineer Supplier QA

Virginia Beach, VA · On-site

$86K - $100K/yr

... comprehensive service. With competitive compensation, excellent benefits and exciting growth ... Why You'll Love Working at STIHL: * Competitive pay with multiple bonus opportunities and potential ...

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STIHL Jobs Information

Do workers at STIHL get paid breaks?

Sometimes. Only some people get paid breaks.
35% of people say they don’t get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.

Does STIHL pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

At STIHL, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from STIHL affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at STIHL?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at STIHL worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and September 2025.

Do STIHL workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
73% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it for STIHL workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at STIHL?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do STIHL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at STIHL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at STIHL?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at STIHL good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people at STIHL feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at STIHL get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at STIHL?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at STIHL enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at STIHL recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at STIHL?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at STIHL?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think STIHL’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how STIHL is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Stihl?
Infographic showing various Customer Service Representative job openings at Stihl in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Commercial Solutions Specialist

Commercial Solutions Specialist

STIHL

Cottage Grove, WI • On-site

$64K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


STIHL rating

8.4

Company rating: 8.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

98th of 486 rated machine equipment manufacturers


Job description

About Us
As a family-owned company, it's the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.
With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team!
Why You'll Love Working at STIHL:
  • Excellent health benefits including Medical, Dental & Vision Insurance
  • Company-paid Life Insurance and Short & Long-Term Disability
  • Robust retirement offerings including:
    • A fully vested Pension Plan after 5 years
    • A 401(k) with generous employer match
  • Paid time off in addition to 11 Paid Holidays
  • A strong culture of stability, community, and innovation
  • Compensation: $64,000 - $70,000 per year with bonus opportunities and potential for annual merit increases. Bonuses are discretionary and actual compensation will depend on experience, qualifications, and internal equity

About You
You're a field-focused, sales-driven professional skilled in demos, training, and converting commercial customers. You excel at supporting dealers, guiding end users toward the right gas or battery solutions, and closing sales. Independent and proactive, you thrive in remote outside-sales work and confidently represent STIHL as The Battery Authority.
The ideal candidate will live in or around Madison, WI or Cottage Grove, WI or be open to relocation.
Purpose
The Commercial Solutions Specialist (CSS) is a sales-minded field application representative that works closely with Commercial Solutions Dealers (CSDs) and commercial end users. Responsibilities include working with Territory Managers and CSDs to identify end users in need of hands-on demos and in-the-field training. This includes working with end users who use non-STIHL products. CSS's will be The Battery Authority in the field and the change agents of STIHL to provide solutions to commercial customers in gas or battery. These individuals are meant to be sales closers. This position is an outside sales position; the essential functions of this job will be completed remotely.
Job Duties & Responsibilities
  • Visit strategic commercial and municipal accounts with a focus on increasing sales of STIHL equipment by offering product demonstrations, training and feature & benefit comparisons.
  • Identify and prospect new commercial and municipal accounts who presently carry competitive products with the goal of converting them to STIHL customers.
  • Develop, implement, demonstrate and evaluate product training programs and initiate contact with actual and potential customers to include but not limited to landscapers, loggers, golf courses, contractors, arborists and municipalities.
  • Attend and support STIHL and various regional trade shows, training events, and dealer events to promote STIHL, our products and services.
  • Maintain reporting (updating CRM, monthly field reports, field input in regards to competitor and product performance/quality issues, expense reports, email).
  • Attend sales meetings, dealer training meetings and other required meetings and training.
  • All other duties and responsibilities as assigned

Specifications
  • Bachelor's degree or equivalent education and work experience preferred
  • 1-3 years of sales prospecting experience preferred
  • Travel may be up to 75%
  • Must be a self-starter and able to perform well with minimal supervision
  • Spanish language skills preferred but not required
  • Intermediate knowledge of Microsoft office software, including Word, Excel and PowerPoint
  • Ability to champion and utilize other company-designated software (OneCRM, SAP) as needed.
  • Excellent verbal and written communication skills, including presentation delivery
  • STIHL product familiarity is required.

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