HR Assistant
The HR Assistant provides professional customer service and ensures that employee and visitor needs are met. Answers phones, directs calls, and takes accurate, detailed messages. Ensures that the lobby/hallway is always neat, clean, and well organized.
Responsibilities
- Maintains a professional front office.
- Consistently practices professional phone etiquette.
- Answers general HR questions.
- Accurately takes messages and relays information to HR Staff.
- Assists with projects that can be performed at the front desk, such as:
- File Maintenance
- Information packets for benefits, new employees, and orientation
- Assists with returning checks to Payroll
- Processes Verifications of Employment and Verification of Income.
- Assists with creating ID badges as directed.
- Assists candidates with online application process as needed.
- Processes Federal and State withholding forms.
- Maintains employee licensures/certifications
- Completes EDD Employer Claim Forms.
- Enters HRIS employee changes into HRIS System.
- Logs garnishment documents and scans to Payroll in a timely manner.
- Logs Subpoena documents and coordinates processing in a timely manner.
- Receives incoming paperwork and distributes to appropriate staff member the same day.
- Maintains an organized desk area to ensure items are not misplaced or lost.
- Distributes in-coming mail on a daily basis.
- Consistently demonstrates good health and safety habits, and proper body mechanics.
- Assists recruiter with on-boarding process as needed.
- Practices Infection Control and Universal Precautions techniques.
- Demonstrates and promotes dependability through consistent attendance and punctuality.
- Demonstrates an understanding of all emergency procedures and codes.
- Actively promotes a safe work environment.
- Attends required in-service training classes.
- Attends 80 percent of staff meetings; although meetings may be informal.
- Answers telephones, assists walk-in traffic.
- Assists HR staff as needed.
- Assists with filing and file maintenance.
Interpersonal Challenges
- Able to meet the basic health requirements for employees of San Gabriel Valley Medical Center, including required tests and TB skin test or chest x-ray.
- Emotional maturity to carry out the duties of the position.
- Demonstrates an understanding of quality issues and performance improvement processes.
- Participates in performance improvement teams and processes as directed.
- Extends special attention and sensitivity to all patients, visitors, physicians, and fellow associates.
- Assists in maintaining an atmosphere of cooperation with other departments and allied professionals.
- Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
- Demonstrates the ability to participate in and/or implement team decisions.
- Actively participates in and encourages actions that promote good public relations with patients, families, visitors, and the community.
- Accepts change as an opportunity for growth, learning, and development; adapts to changing procedures and goals in a cooperative and positive manner.
- Maintains confidentiality regarding employee information.
- Handles difficult situations discretely and in a professional manner.
Qualifications
Education/Training/Experience
High school graduate or equivalent required.
Requires basic computer skills, good communication, organizational & prioritization skills.
One year Human Resources experience preferred.
Licenses/Certifications:
None