Benefits & Perks We take care of our team so you can do your best work. * Competitive salary and ... Comprehensive health, dental, and vision coverage * Daily meals and snacks provided in-office
91 Springboard Customer Success Manager Jobs Hiring Near You
Benefits & Perks We take care of our team so you can do your best work. * Competitive salary and ... Comprehensive health, dental, and vision coverage * Daily meals and snacks provided in-office
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Norwalk, CT · On-site
The Customer Success Manager will be responsible for helping clients achieve measurable business ... This includes driving adoption, strengthening executive relationships, monitoring customer health ...
Customer Success Manager
Norwalk, CT · On-site
The Customer Success Manager will be responsible for helping clients achieve measurable business ... This includes driving adoption, strengthening executive relationships, monitoring customer health ...
Customer Success Manager
OR · Remote
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health ... Every choice is a chance to serve -and make healthcare better for all. We don't just check boxes ...
Customer Success Manager
OR · Remote
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health ... Every choice is a chance to serve -and make healthcare better for all. We don't just check boxes ...
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to ... Monitor customer health metrics, track progress against customer success plans, and provide regular ...
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to ... Monitor customer health metrics, track progress against customer success plans, and provide regular ...
Proactively manage customer health, risks, and escalations, ensuring a consistently positive ... success plans * Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the ...
Customer Success Manager
Encino, CA · On-site
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Customer Success Manager
Encino, CA · On-site
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager
Manhattan, NY · On-site
What We're Looking For * 1+ years of experience in customer success, account management, or a related role, preferably in the healthcare or SaaS industry. * Excellent communication and interpersonal ...
Customer Success Manager
Manhattan, NY · On-site
What We're Looking For * 1+ years of experience in customer success, account management, or a related role, preferably in the healthcare or SaaS industry. * Excellent communication and interpersonal ...
Customer Success Manager
Austin, TX · On-site
We're looking for people who thrive in ambiguity, care deeply about winning, and want to help build ... Very competitive health benefits (medical, dental, vision, life) * Opportunity to shape the ...
New
Customer Success Manager
Austin, TX · On-site
We're looking for people who thrive in ambiguity, care deeply about winning, and want to help build ... Very competitive health benefits (medical, dental, vision, life) * Opportunity to shape the ...
New
Customer Success Manager
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... Own key service metrics such as response time, resolution time, backlog health, customer ...
Customer Success Manager
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... Own key service metrics such as response time, resolution time, backlog health, customer ...
Customer Success Manager
Calgary, AB · On-site
Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique ...
Customer Success Manager
Calgary, AB · On-site
Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique ...
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
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As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Customer Success Manager
Santa Monica, CA · On-site
... healthcare expenses. MedPut is growing rapidly and our customers' success is at the core of ... We are looking for a results-driven Customer Success Manager who is ready to contribute to the ...
Customer Success Manager
Santa Monica, CA · On-site
... healthcare expenses. MedPut is growing rapidly and our customers' success is at the core of ... We are looking for a results-driven Customer Success Manager who is ready to contribute to the ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote SimpliGov is the government forms and workflow ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote SimpliGov is the government forms and workflow ...
Monitor customer health metrics and develop action plans to address any concerns What You'll Need: * 3+ years in an enterprise B2B SaaS post-sales role (Customer Success, Account Management ...
Monitor customer health metrics and develop action plans to address any concerns What You'll Need: * 3+ years in an enterprise B2B SaaS post-sales role (Customer Success, Account Management ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...
Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... You will monitor the health of your customers and intervene with proactive education when customers ...
Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... You will monitor the health of your customers and intervene with proactive education when customers ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Health, dental, vision, life insurance * Short & long-term disability * Fertility & adoption ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Health, dental, vision, life insurance * Short & long-term disability * Fertility & adoption ...
Customer Success Manager
Sacramento, CA · On-site
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...
Customer Success Manager
Sacramento, CA · On-site
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...
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Job description
Customer Success Manager
BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency and focus on mission-critical initiatives. We are dedicated to transforming the supply chain industry through innovative technology and data-driven insights.
About the RoleWe're looking for a Customer Success Manager who thrives on building deep customer relationships and driving measurable value. You'll own a portfolio of accounts across some of the most forward-thinking companies in logistics and supply chain — serving as their trusted advisor, strategic partner, and internal champion. This role is about understanding your customers' goals so well that you can proactively surface opportunities, guide adoption, and help them grow. You'll collaborate closely with product and engineering teams to ensure customer needs shape what we build — but your north star is always the customer relationship and their outcomes.
What You'll Do- Own the end-to-end relationship with a portfolio of customers, from onboarding through renewal and expansion.
- Run regular strategic check-ins to track performance, surface insights, and align on priorities.
- Develop a deep understanding of each customer's business goals and workflows to deliver proactive, high-value recommendations.
- Translate customer feedback and pain points into clear product requests, partnering with internal teams to drive solutions.
- Identify and develop expansion opportunities, collaborating with sales leadership to grow accounts.
- Keep stakeholders — both customer-side and internal — aligned, informed, and moving forward.
- Serve as the internal voice of your customers, driving urgency and visibility around what matters most to them.
- 5+ years in a customer-facing role (Customer Success Manager, Account Manager, or similar).
- Proven track record of building trusted, long-term relationships with business stakeholders.
- Strong communicator — able to distill complexity into clear, actionable insights for any audience.
- Sharp organizational skills with a relentless focus on follow-through; nothing falls through the cracks on your watch.
- Commercially minded — you think about retention, growth, and value delivered in equal measure.
- Comfortable working cross-functionally with product and engineering teams, even if you're not technical yourself.
- Startup DNA: adaptable, curious, and energized by owning outcomes in a fast-moving environment.
- Experience in logistics, supply chain, or operations-heavy industries.
- Background in SaaS or data-driven products.
- Familiarity with process improvement, workflow automation, or systems integrations.
We take care of our team so you can do your best work.
- Competitive salary and performance-based incentives
- 401(k) plan
- Comprehensive health, dental, and vision coverage
- Daily meals and snacks provided in-office
- Hybrid schedule
- FTO
- Regular team bonding events, offsites, and learning opportunities
About Backops
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