Springboard Healthcare
Springboard Healthcare

91 Springboard Customer Success Manager Jobs Hiring Near You

Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique ...

... healthcare expenses. MedPut is growing rapidly and our customers' success is at the core of ... We are looking for a results-driven Customer Success Manager who is ready to contribute to the ...

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote SimpliGov is the government forms and workflow ...

Monitor customer health metrics and develop action plans to address any concerns What You'll Need: * 3+ years in an enterprise B2B SaaS post-sales role (Customer Success, Account Management ...

Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... You will monitor the health of your customers and intervene with proactive education when customers ...

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...

Customer Success Manager Tradebe is a group of industrial businesses with the commitment of ... Environmental, Health & Safety: Foster a culture of safety by prioritizing and ensuring compliance ...

Customer Success Manager

Denver, CO · On-site

$70K - $100K/yr

Customer Success Manager Company: Scholarly Software Location: Denver or Seattle metro area ... Health, dental, and vision insurance * Equity in a fast-growing startup * Modern office environment ...

As a Customer Success Manager, you will serve as a strategic partner to customers who have invested ... Monitor customer health, usage trends, and engagement metrics * Maintain accurate account data and ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... You will monitor the health of your customers and intervene with proactive education when customers ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... You will monitor the health of your customers and intervene with proactive education when customers ...

... healthcare, education, logistics, and more. About the Role: SiteOwl is looking for a Customer ... Success Manager (CSM) with a passion for building relationships and delivering exceptional customer ...

Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We ... Customer Success Managers start their journey at Univision with a structured onboarding process. At ...

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

Showing results 41-60

Customer Success Manager

Arsenault

Calgary, AB • On-site

Full-time

Re-posted 10 days ago


Job description

Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook.
About Arsenault
Arsenault is a full-suite shop management software for the auto repair industry. We are on a mission to improve the lives of shop owners around the world by bringing modern software innovations to their underserved market. We are an international startup that values doing things differently and having fun along the way. Our leadership team consists of repeat CEOs, EY Entrepreneurs of the Year, Canadas Top 40 Under 40, and hails from BCG, Bain, Wharton and Stanford.
As a Customer Success Manager you will:

  • Work directly with shop owners and their teams to realize greater value out of Arsenault through deeper adoption
  • Build strong relationships with a book of business to identify and manage churn risk as well as upsell opportunities
  • Manage customer escalations through tactful customer service, and internally project manage to resolution
  • Maintain an active pipeline of expansion opportunities to meet quota
  • Understand, summarize, and advocate for customer needs and feature requests to internal teams

Requirements

  • 8 - 24 months experience at a software company (bonus points for familiarity with the SaaS business model and experience serving SMB customers)
  • Experience demoing and closing sales opportunities
  • Organizational skills that will allow you to stay on top of a book of business
  • Strong track record of success and progression in previous roles
  • Passion for helping others--you love seeing your customers get more out of your product
  • Your own unique talents! If you dont meet 100% of the qualifications outlined above, tell us why youd be a great fit for this role