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60 Spacex Customer Support Associate Jobs Hiring Near You

SpaceX

Sr. Operations Engineer (Starlink Growth)

Bastrop, TX

$69K - $93K/yr

Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal ... Partner with Engineering, Product, Finance, Customer Support, Legal, and Supply Chain leadership to ...

SpaceX

Network Operations Engineer (Starlink)

Redmond, WA · On-site

$120K - $150K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Residential or business customer interaction experience, customer support preferred * Experience ...

SpaceX

Network Operations Engineer (Starlink)

Redmond, WA · On-site

$120K - $150K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Residential or business customer interaction experience, customer support preferred * Experience ...

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

Fulfillment Buyer (Starship)

Hawthorne, CA · On-site

$27/hr

Act as customer service for SpaceX internal customers * Support buyers in cost savings initiatives * Lead miscellaneous procurement projects * Lead supplier onboarding process BASIC QUALIFICATIONS:

SpaceX

Sr. Operations Engineer (Starlink Growth)

Redmond, WA · On-site

$130K - $180K/yr

Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal ... Partner with Engineering, Product, Finance, Customer Support, Legal, and Supply Chain leadership to ...

SpaceX

IT Support Technician

Washington, DC

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

IT Support Technician (Logistics)

Bastrop, TX

$21.50 - $29.25/hr

IT SUPPORT TECHNICIAN (LOGISTICS) SpaceX is looking for an experienced IT support technician with ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

Software Engineer, Applied AI (Starlink)

Redmond, WA · On-site

$145K - $175K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... support associates and an LLM-powered chatbot to solve customers' issues before they reach out. We ...

SpaceX

IT Support Technician

Canandaigua, NY

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

Sr. Operations Engineer (Starlink Growth)

Bastrop, TX · On-site

$69K - $93K/yr

... Customer Support, Legal, and Supply Chain leadership to drive data integrity, define KPIs, and ... SpaceX develops and operates rockets, satellite networks, and AI infrastructure including launch ...

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SpaceX Jobs Information

Do workers at SpaceX get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Does SpaceX pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

At SpaceX, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from SpaceX affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at SpaceX?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at SpaceX worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 100 people who took the Breakroom Quiz between January 2025 and August 2026.

Do SpaceX workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it for SpaceX workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 52 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at SpaceX?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do SpaceX managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 98 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at SpaceX spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 98 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at SpaceX?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a SpaceX job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Is working at SpaceX good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at SpaceX feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at SpaceX get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at SpaceX?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at SpaceX enjoy their jobs?

Most people enjoy their job.
94% of people report they enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at SpaceX recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at SpaceX?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at SpaceX?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think SpaceX’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how SpaceX is doing?

Most people feel well informed about how the company is doing.
87% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Support Associate jobs?

What are the most popular jobs at Spacex?

What are the most popular categories at Spacex?

Infographic showing various Customer Support Associate job openings at Spacex in the United States as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, 1% Temporary, and 2% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Sr. Operations Engineer (Starlink Growth)

SpaceX

Bastrop, TX

$69K - $93K/yr

Full-time

Re-posted 22 days ago

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

17th of 72 rated aerospace companies

Job description

SR. OPERATIONS ENGINEER (STARLINK GROWTH)

SpaceX was founded on the belief that a future where humanity is exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars and the Moon.

Starlink is leveraging SpaceX's experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation. The Starlink Growth team combines deep analysis, business strategy, and operational excellence to drive customer retention, improve lifetime value, and scale the business.

As a Sr. Operations Engineer, you will own high-impact initiatives from end to end. You will identify complex problems, build scalable solutions, influence cross-functional leadership, and translate data into strategic decisions that directly affect Starlink's growth trajectory and profitability.

RESPONSIBILITIES:

  • Own and lead major initiatives to improve Starlink customer experience, retention, and lifetime value through rigorous technical analysis and cross-functional execution
  • Identify systemic engineering, product, and operational defects; design and drive comprehensive solutions at scale
  • Deeply analyze end-user metrics to uncover root causes of churn and growth opportunities; develop and implement global strategies across hardware and service offerings
  • Build, deploy, and maintain predictive models and analytical frameworks that proactively surface retention risks and opportunities
  • Scope and execute complex experiments (including large-scale A/B tests, customer outreach campaigns, and automation) that measurably move key business metrics
  • Partner with Engineering, Product, Finance, Customer Support, Legal, and Supply Chain leadership to drive data integrity, define KPIs, and align on strategic priorities
  • Provide clear, concise, and actionable updates to senior leadership and executives on performance, risks, and strategic opportunities
  • Define and continuously improve customer retention dashboards, tools, and processes; mentor other team members on analytical best practices

BASIC QUALIFICATIONS:

  • Bachelor's degree in Engineering, Mathematics, Computer Science, Data Science, Physics, or STEM field
  • 5+ years of experience in operations, growth, analytics, product management, consulting, or a similar high-impact role
  • 3+ years of experience in Python or SQL 

PREFERRED SKILLS AND EXPERIENCE:

  • Advanced degree or dual background strongly preferred (engineering + business/economics)
  • Demonstrated experience building scalable analytical tools and models
  • Proven ability to thrive in ambiguous, fast-paced environments and deliver results with minimal guidance
  • Demonstrated success leading complex, cross-functional initiatives and influencing executive decision-making
  • Advanced analytical and modeling skills (Python, SQL, R, PowerBI, Looker, Tableau, or equivalent)
  • Exceptional communication skills with a track record of presenting to and influencing senior leaders
  • Extreme ownership, bias for action, and a history of building automated solutions that scale
  • Strong interpersonal skills with experience mentoring analysts or leading small project teams
  • Ability to operate effectively both independently and as a leader within a highly cross-functional team

ADDITIONAL REQUIREMENTS:

  • Must be available to work extended hours and weekends as needed
  • Willingness to travel to customer sites, other SpaceX locations, and events as required

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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