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60 Spacex Customer Support Associate Jobs Hiring Near You

SpaceX

Manager, Starlink Enterprise Sales

Familiarity with existing Starlink products, services and customer support systems/processes ... SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit ...

SpaceX

Manager, Starlink Enterprise Sales

Redmond, WA · On-site

Familiarity with existing Starlink products, services and customer support systems/processes ... SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit ...

SpaceX

Manager, Starlink Enterprise Sales

New York, NY · On-site

Familiarity with existing Starlink products, services and customer support systems/processes ... SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit ...

SpaceX

Manager, Starlink Enterprise Sales

Bastrop, TX · On-site

Familiarity with existing Starlink products, services and customer support systems/processes ... SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit ...

SpaceX

Warehouse Associate (Starlink)

Bastrop, TX · On-site

$16 - $19/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Our customers currently include teachers in the most remote parts of the Amazon, researchers in ...

SpaceX

Starlink Production Associate

Bastrop, TX · On-site

$15 - $19/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Our customers currently include teachers in the most remote parts of the Amazon, researchers in ...

SpaceX

Operations Engineer (Starlink Growth)

Bastrop, TX · On-site

$69K - $93K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Collaborate across departments (e.g., engineering, customer support, finance, legal, supply chain ...

SpaceX

Sr. Operations Engineer (Starlink Growth)

Bastrop, TX · On-site

$69K - $93K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Partner with Engineering, Product, Finance, Customer Support, Legal, and Supply Chain leadership to ...

SpaceX

Executive IT Support Specialist

Palo Alto, CA · On-site

$105K - $130K/yr

EXECUTIVE IT SUPPORT SPECIALIST SpaceX is looking for an Executive IT Support Specialist to provide ... Provide high-level customer support with a focus on ownership and follow-through with every ...

SpaceX

IT Support Technician

Cape Canaveral, FL · On-site

$18.25 - $25/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

IT Support Technician (Logistics)

Bastrop, TX · On-site

$21.50 - $29.25/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

IT Support Technician (Logistics)

Bastrop, TX · On-site

$21.50 - $29.25/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... excellent customer service/interaction skills and superior organizational skills. The ideal ...

SpaceX

Machine Maintenance Associate (Starlink)

Bastrop, TX · On-site

$16 - $22/hr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Our customers currently include teachers in the most remote parts of the Amazon, researchers in ...

SpaceX

Sr. Operations Engineer (Starlink Growth)

Bastrop, TX · On-site

$69K - $93K/yr

Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal ... Partner with Engineering, Product, Finance, Customer Support, Legal, and Supply Chain leadership to ...

SpaceX

Network Operations Engineer (Starlink)

Redmond, WA · On-site

$120K - $150K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Residential or business customer interaction experience, customer support preferred * Experience ...

SpaceX

Network Operations Engineer (Starlink)

Redmond, WA · On-site

$120K - $150K/yr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... Residential or business customer interaction experience, customer support preferred * Experience ...

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SpaceX Jobs Information

Do workers at SpaceX get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Does SpaceX pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

At SpaceX, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from SpaceX affordable enough for their workers?

Most people say the health insurance costs are okay.
99% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at SpaceX?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 39 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at SpaceX worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 101 people who took the Breakroom Quiz between January 2025 and August 2026.

Do SpaceX workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 87 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it for SpaceX workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 52 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at SpaceX?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and September 2026.

Do SpaceX managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 99 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at SpaceX spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 99 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at SpaceX?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a SpaceX job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Is working at SpaceX good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at SpaceX feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at SpaceX get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at SpaceX?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at SpaceX enjoy their jobs?

Most people enjoy their job.
95% of people report they enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at SpaceX recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at SpaceX?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at SpaceX?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think SpaceX’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how SpaceX is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Customer Support Associate jobs?

What are the most popular jobs at Spacex?

What are the most popular categories at Spacex?

Infographic showing various Customer Support Associate job openings at Spacex in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, 1% Temporary, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Account Specialist, Starlink Enterprise Account Management (Aviation)

SpaceX

Woodinville, WA • On-site, Remote

$82K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Review and validate purchase orders and related documents for compliance.

  • Create and configure customer accounts, service lines, hardware assignments, and billing structures.

  • Partner with internal teams to process orders through activation, track order timelines, and flag risks to revenue and activation goals.

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies

Job description

ACCOUNT SPECIALIST, STARLINK ENTERPRISE ACCOUNT MANAGEMENT (AVIATION)

Starlink is delivering high-speed, low-latency internet to the world's most remote regions, and the Enterprise team is at the forefront of this mission.  

Our Enterprise team manages customer lifecycles from onboarding to growth. We're hiring an entry-level Account Specialist to handle high-volume orders, account setup, and operations for channel partner accounts. 

RESPONSIBILITIES:  

  • Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
  • Create and configure customer accounts, service lines, hardware assignments, and billing structures
  • Apply pricing, discounts, and terms per the customer's contracts
  • Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
  • Track order timelines and flag risks to revenue and activation goals
  • Maintain precise records in internal systems and trackers
  • Spot friction points and suggest scalable process and system improvements
  • Ensure accounts are activated and invoiced on forecasted schedules

BASIC QUALIFICATIONS:  

  • Bachelor's degree; OR 2+ years of professional experience in operations, customer support, or process coordination  

PREFERRED SKILLS AND EXPERIENCE:  

  • Strong attention to detail for process-driven work
  • Skill interpreting contracts, pricing, and billing rules
  • Cross-functional collaboration under tight deadlines
  • Proficiency in Excel, Salesforce, Smartsheet, or similar tools
  • Ability to turn partner feedback into improvements
  • Excellent written/verbal communication skills
  • Multi-tasking with accuracy and ownership

ADDITIONAL REQUIREMENTS:

  • Willingness to travel to customer sites, other SpaceX locations, and events as needed
  • Must be available to work extended hours and/or weekends as needed

COMPENSATION AND BENEFITS    

Account Specialist/Level I: $82,000.00 - $100,000.00/per year    

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. 

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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