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What is it like to work at Southern Management?

Southern Management is a company that values a collaborative and entrepreneurial spirit, fostering a dynamic work environment where employees can grow and contribute to the organization's success.

The company's team structure is designed to encourage open communication and teamwork, with a flat organizational hierarchy that allows employees to take on diverse roles and responsibilities. Southern Management's mission is to provide exceptional customer service and deliver high-quality management services to its clients.

Working at Southern Management may appeal to individuals who are passionate about real estate and property management, as the company offers opportunities for professional growth and development in a fast-paced and dynamic industry.

What makes Southern Management an attractive place to work?

Southern Management is a well-established and respected property management company with a long history of delivering exceptional results in the industry. The company fosters a dynamic work environment that encourages collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a supportive and inclusive setting. By joining Southern Management, individuals can contribute to the company's mission of providing high-quality living experiences and enjoy opportunities for career advancement and personal development in a stable and rewarding work environment.

What other companies are hiring for Project Manager jobs?

What are the most popular jobs at Southern Management?

Apartment Maintenance Service Manager

Southern Management Companies

Baltimore, MD • On-site

Full-time

Re-posted 5 days ago

Job description

Join our team at Charles Plaza as a key leader responsible for overseeing residential and commercial operations. This position calls for a results-oriented professional with exceptional attention to detail, strong project management expertise, and a collaborative approach to driving priorities through to completion.
WHAT WE ARE LOOKING FOR:
We're seeking a Service Manager with a whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for leading a team and ensuring the community remains in compliance with both internal company standards and applicable laws. As a Service Manager, you'll provide hands-on troubleshooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances.
WHAT WE EXPECT FROM YOU:
  • Hiring, train, coach, counsel, and manage a successful service team
  • Encourage and build positive relationships with all team members, customers, and vendors
  • Ensure all Southern Management policies, procedures, and internal quality control standards are upheld at all times
  • Monitor daily activities of service team to ensure product and service quality
  • Maintain accurate logs of, and schedules for, all maintenance work and materials
  • Perform daily checks of overall community appearance
  • Perform service technician responsibilities as necessary
  • Schedule, conduct and document regular meetings with service team members
  • Schedule and manage appropriate contracts
  • Provide high levels of service to all customers and team members
  • Aid in preparation of annual budget and community plans
  • Respond in emergency situations, as needed
  • Stay abreast of industry trends
  • Demonstrate behaviors that cultivate a positive work culture
  • Contribute to community and company engagement efforts
  • Perform other duties as assigned by manager or supervisor
JOB KNOWLEDGE & SKILLS:
  • Ability to perform all Service Technician duties
  • Excellent written and verbal communication skills
  • Outstanding interpersonal skills
  • Exceptional customer service skills
  • Ability to effectively lead, coach, and motivate
  • High-level critical thinking skills
  • Knowledge of current applicable laws
  • Strong organizational skills
  • Adaptability and flexibility in fast paced environments
  • Ability to keep neat and accurate records
  • Knowledge of contract requirements
  • Understanding of basic mechanical and mathematical principles
  • Ability to lift 80 pounds to the shoulder and carry it
  • Aptitude with Microsoft Word and Excel
  • Experience with Yardi software products a plus
  • M-II level training
  • Five years of experience in a supervisory role in maintenance or service-related environment
  • Successful completion of all internal advanced maintenance classes and on-the-job training within a year of employment

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