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60 Smarsh Customer Service Representative Jobs Hiring Near You

Smarsh

Software Engineer - Professional Archive Search

OR · Remote

$115K - $145K/yr

Participate in a shared on-call rotation to support service reliability and incident response with ... The above salary range represents Smarsh's good faith and reasonable estimate of the range of ...

Smarsh

Software Engineer - Professional Archive Search

OR · On-site +1

$115K - $145K/yr

... for Smarsh customers. What do we offer? * Healthcare insurance: We provide medical, dental, and ... Employees are eligible after six years of service. * Recognition: We're big on kudos for a job well ...

Smarsh

Technical Support Engineer I

Portland, OR · On-site

$60K - $70K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this ...

Smarsh

Solutions Engineer

OR · On-site +1

$130K - $170K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Keep informed on industry news and trends, products, services, competitors, relevant information ...

Smarsh

Solutions Engineer

New York, NY · On-site

$115K - $135K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Present professional services and success management offerings as part of a comprehensive solution

Smarsh

Solutions Engineer

Pleasanton, CA · On-site

$115K - $135K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Present professional services and success management offerings as part of a comprehensive solution

Smarsh

Solutions Engineer

OR · On-site +1

$115K - $135K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Present professional services and success management offerings as part of a comprehensive solution

Smarsh

Solutions Engineer

New York, NY · On-site

$130K - $170K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Keep informed on industry news and trends, products, services, competitors, relevant information ...

Smarsh

Technical Support Engineer I

Portland, OR · On-site

$60K - $70K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this ...

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Software Engineer - Professional Archive Search

Smarsh

Atlanta, GA • Remote

$115K - $145K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

As a Software Engineer on the Professional Archive Search team, you’ll help design, build, and deliver high-quality software solutions that power our search platform. Your work will support Smarsh clients in meeting their compliance needs by enabling reliable, scalable, and high-performance search capabilities.

You’ll collaborate with cross-functional partners across Product Management, Engineering, and Site Reliability to solve complex challenges and continuously improve our systems. We’re looking for someone who is curious, thoughtful, and motivated to contribute to meaningful technical work in a collaborative environment.

How will you contribute?
  • Support and empower your team by contributing to a collaborative, inclusive, and respectful work environment
  • Partner with engineers and stakeholders across teams to design and implement scalable solutions
  • Participate in a shared on-call rotation to support service reliability and incident response with a focus on learning and prevention
  • Collaborate with Product and Engineering to define technical requirements, timelines, and deliverables
  • Apply modern engineering practices, including Agile methodologies, CI/CD pipelines, and DevOps principles
  • Review code, identify areas for improvement, and help reduce technical debt
  • Troubleshoot and resolve production issues to maintain high availability and performance
  • Continuously learn about emerging technologies and evaluate how they can benefit the team
  • Deploy and manage applications in Kubernetes environments
  • Monitor application health and performance using tools such as Splunk, Datadog, and Grafana
What will you bring?

We’re looking for someone who enjoys working with others, values continuous learning, and communicates openly and respectfully. You’re someone who shares knowledge, supports teammates, and contributes to a positive team culture.

  • Experience working in a modern private cloud-based environment and familiarity with distributed systems
  • Exposure to some of our technology stack, along with a willingness to learn new tools and languages
  • A collaborative mindset, with openness to feedback and different perspectives
  • Understanding of modern software development practices and Agile methodologies
  • Ability to communicate progress, challenges, and ideas clearly
  • Comfort working in evolving environments where requirements may change over time
  • A proactive approach to problem-solving and cross-functional collaboration
Preferred Qualifications
  • Around 4+ years of experience in software engineering
  • Experience with search technologies such as Solr, Lucene, or Elasticsearch
  • Proficiency in Java or C#
  • Experience deploying and managing applications in Kubernetes
  • Familiarity with MS SQL
  • Experience working with Linux-based systems and WSL
  • Exposure to messaging systems such as Kafka or AMQ
  • Participation in open-source projects or technical communities
  • The ProArchive Application Development team embraces an AI-first mindset, continuously elevating developer productivity through tools like GitHub Copilot, Windsurf, and Claude Code. We’re seeking developers who are passionate about advancing their AI-assisted development skills and leveraging them to deliver innovative, high-impact solutions for Smarsh customers.
What do we offer?
  • Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
  • Stock options.
  • Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements.
  • 401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.
  • Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.
  • Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.
 
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.
 
Local cost of living assessments are done for each new hire at the time of offer.
 
Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
 
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions