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Slumberland

60 Slumberland Customer Service Representative Jobs Hiring Near You

Slumberland

Warehouse/Delivery Associate

Grand Rapids, MN · On-site

$15 - $18/hr

At Slumberland, our mission is to improve the lives of our customers. We take pride in providing ... service on deliveries! Qualifications for a Successful Warehouse/Delivery Associate: Valid and ...

Slumberland Furniture

Retail Sales

Fort Dodge, IA · On-site

$30K - $75K/yr

... Slumberland, our mission is simple: to improve the lives of our customers by helping them create homes they love. We do that through knowledgeable, honest sales conversations, exceptional service ...

Slumberland

Sales Associate

Shakopee, MN · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

SLUMBERLAND FURNITURE

SALES ASSOCIATE

Rapid City, SD · On-site

$40K - $80K/yr

... Slumberland Furniture as a Sales Associate! In this exciting role, you will help customers find their perfect home furnishings while showcasing your passion for exceptional service and style.

Slumberland

Sales Associate

Maple Grove, MN · On-site

$57K/yr

Slumberland Furniture Sales Associate Full-time income average of $57,000 a year with potential ... customers to assist in driving sales * Become a subject matter expert on the products and services ...

Slumberland

Sales Associate

Springfield, MO · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland

Sales Associate

MN · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland Furniture

Sales Associate

Burnsville, MN · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland

Sales Associate

Minnetonka, MN · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland

Sales Associate

Maple Grove, MN · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland

Sales Associate

West Fargo, ND · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland

Sales Associate

Cedar Rapids, IA · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

Slumberland

Sales Associate

Madison, WI · On-site

$57K/yr

... Slumberland shopping experience for our customers. * Equipped and confident in utilizing effective ... Become a subject matter expert on the products and services offered, practicing selling strategies ...

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Slumberland Jobs Information

What is it like to work at Slumberland?

Slumberland is a company that values innovation and customer satisfaction, fostering a dynamic work environment where employees can collaborate and grow.

The company's organizational structure is designed to support a team-based approach, with various departments working together to achieve common goals, including product development, sales, and customer service. Slumberland's mission is to provide high-quality sleep solutions and exceptional customer experiences.

Working at Slumberland may appeal to individuals who are passionate about the home furnishings industry and are looking for a company that prioritizes employee development and community involvement, offering opportunities for professional growth and a sense of purpose.

What makes Slumberland an attractive place to work?

Slumberland is a well-established home furnishings retailer with a long history of providing quality products and services to customers. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to contribute to the development of new products and services. Joining Slumberland can provide individuals with a chance to grow professionally, develop new skills, and make a meaningful impact in the home furnishings industry.

Do workers at Slumberland Furniture get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Does Slumberland Furniture pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

At Slumberland Furniture, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Slumberland Furniture affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get paid time off at Slumberland Furniture?

Most people get paid time off work.
79% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Slumberland Furniture worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Slumberland Furniture workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it for Slumberland Furniture workers to change shifts?

Most people find it easy to change shifts.
89% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Slumberland Furniture?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Slumberland Furniture managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Slumberland Furniture spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Slumberland Furniture?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Slumberland Furniture good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Slumberland Furniture feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Slumberland Furniture get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Slumberland Furniture?

Most people don’t feel stressed out here.
74% of people say they don’t feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Slumberland Furniture enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Slumberland Furniture recommend working with their team?

Most people recommend working with their team.
86% of people report that they would recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Slumberland Furniture?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Slumberland Furniture?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Slumberland Furniture’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
53% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Slumberland Furniture is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Slumberland?
What are the most popular categories at Slumberland?
Infographic showing various Customer Service Representative job openings at Slumberland in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Physical job distribution.

Sales and Operations Support Specialist

Slumberland

Dubuque, IA • On-site

$57K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Slumberland Furniture rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

7th of 62 rated furniture retailers

Job description

Full-time income average of $57,000 a year with potential earnings up to six-figures!
Commission pay structure with guaranteed minimum, commission vs.. $15 an hour, with additional $800 monthly salary. Eligible for monthly sales bonus.
Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share a common goal. Our goal is to provide an exceptional customer experience and quality furniture for a great price. We are excited and grateful for you to consider a rewarding and lucrative career with Slumberland Furniture!
The Sales & Operations Support Specialist serves as a hybrid role that supports both sales and operational excellence within the store. This dual-function position is designed to provide a well-rounded experience in customer engagement, sales, inventory management, and operational execution.
Sales & Customer Engagement:
  • Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
  • Achieve individual and store sales goals while building lasting relationships with customers.
  • Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
  • Handle customer transactions including financing, refunds, exchanges, and account inquiries.
  • Manage post-sale customer communication and order maintenance to ensure complete satisfaction.

Operational Excellence:
  • Answer phones and assist customers or direct calls as needed.
  • Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
  • Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
  • Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
  • Participate in daily opening and closing tasks, including cash balancing.
  • Maintain backroom organization and efficiency following Slumberland standards.

Merchandising & Store Presentation:
  • Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
  • Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.

Safety & Compliance:
  • Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
  • Safely move and handle furniture, with or without assistance, as required.
  • Demonstrate behaviors aligned with Slumberland's core values.
  • Support store leadership in team initiatives and day-to-day operations.

Sales and Operations Support Specialist Job Benefits
  • Full Benefits Package: Medical, Dental, Vision, and more
  • Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO given on first day
  • 401K Retirement and Profit Sharing
  • Tuition Reimbursement, Training & Career Development, Advancement Opportunities
  • On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Access your pay when you need it!
  • Generous Merchandise Discount
  • Potential Franchise Ownership
  • Paid Holidays
  • No-cost mental health and wellbeing support through our Employee Assistance Program
  • Employee referral program

  • 18+ years of age.
  • High School diploma or GED required; post-secondary education preferred.
  • Basic math and cash handling accuracy.
  • Proficient in using computers, web browsers, and Point-of-Sale (POS) systems.
  • Strong interpersonal, problem-solving, and communication skills.
  • Ability to work independently and as part of a team.
  • Motivated by personal success and continuous learning.
  • Able to stand and walk for extended periods (up to 12 hours).
  • Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
  • Available to work required evenings, weekends, and holidays.
  • Exposure to warehouse and sales floor environments, including potential exposure to weather conditions during loading/unloading.

What Slumberland Furniture employees say

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