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72 Shutterfly Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Shutterfly Jobs Information

What is it like to work at Shutterfly?

Shutterfly is a company that values creativity and innovation, fostering a collaborative and dynamic work environment where employees can bring their ideas to life. As a leading online retailer, Shutterfly offers a diverse range of roles, from software development and design to marketing and customer service, with a focus on delivering exceptional customer experiences. Working at Shutterfly may appeal to candidates who are passionate about technology, design, and customer-centricity, and who are looking for a company that prioritizes employee growth and development.

Do workers at Shutterfly get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Shutterfly pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

At Shutterfly, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Shutterfly affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Shutterfly?

Some people get paid time off from work.
35% of people say they don’t get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Shutterfly worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Shutterfly workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Shutterfly workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Shutterfly?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Shutterfly managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Shutterfly spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Shutterfly?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Shutterfly good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
69% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Shutterfly?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Shutterfly?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Shutterfly?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Shutterfly’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Shutterfly is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Shutterfly?
What are the most popular categories at Shutterfly?
Infographic showing various Customer Service Representative job openings at Shutterfly in the United States as of May 2026, with employment types broken down into 38% Full Time, 59% Part Time, and 3% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 9 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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