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74 Shutterfly Customer Service Representative Jobs Hiring Near You

Shutterfly

Photographer - Seasonal

Amlin, OH · On-site

$17/hr

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the  Shutterfly family of brands , a company that values creativity, diversity, and ...

shutterfly

Photographer - Seasonal

Columbus, OH · On-site

$17/hr

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands , a company that values creativity, diversity, and ...

Shutterfly

Photographer - Seasonal

Amlin, OH

$17/hr

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the  Shutterfly family of brands , a company that values creativity, diversity, and ...

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Shutterfly Jobs Information

What is it like to work at Shutterfly?

Shutterfly is a company that values creativity and innovation, fostering a collaborative and dynamic work environment where employees can bring their ideas to life. As a leading online retailer, Shutterfly offers a diverse range of roles, from software development and design to marketing and customer service, with a focus on delivering exceptional customer experiences. Working at Shutterfly may appeal to candidates who are passionate about technology, design, and customer-centricity, and who are looking for a company that prioritizes employee growth and development.

Do workers at Shutterfly get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Shutterfly pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

At Shutterfly, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Shutterfly affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Shutterfly?

Some people get paid time off from work.
35% of people say they don’t get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Shutterfly worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Shutterfly workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Shutterfly workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Shutterfly?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Shutterfly managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Shutterfly spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Shutterfly?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Shutterfly good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
69% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Shutterfly?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Shutterfly?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Shutterfly?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Shutterfly’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Shutterfly is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Shutterfly?
What are the most popular categories at Shutterfly?
Infographic showing various Customer Service Representative job openings at Shutterfly in the United States as of June 2026, with employment types broken down into 48% Full Time, 50% Part Time, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
Inside Sales Representative - Preschool

Inside Sales Representative - Preschool

Shutterfly

Amlin, OH • On-site, Remote

Full-time

Medical, Retirement

Posted yesterday

Shutterfly rating

6.4

Company rating: 6.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

258th of 713 rated retailers

Job description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for 90 years!

As an Inside Sales Representative, you will lead the sales process from initial outreach to closing the deal, all while representing Lifetouch with professionalism and positivity. In this role, you’ll be responsible for selling photography services to preschools and daycare centers. You’ll achieve sales goals by connecting with prospective accounts, identifying their needs, promoting our offerings, highlighting key benefits, and guiding them through the process.    

What You’ll Do Here:    
•    Makes outbound calls (expected to make approximately 80 calls per day (minimum), using a targeted lead list, to identify decision makers, build relationships and facilitate the sales process (from initiation to close).
•    Builds and retains account/customer relationships, after closing the business, including rebooking the next season. 
•    Uses customer relationship management (CRM, specifically Salesforce) system to efficiently and accurately documents sales process status, track contacts as well as enter and update data.
•    Uses Lifetouch’s consultative selling strategy and approach, consistently, to maximize sales. Listens carefully to ensure prospective customer’s needs are understood and addressed as well as effectively responds to and overcomes objections. 
•    Demonstrates knowledge and expertise by clearly explaining product/service features and benefits, pricing, commission, execution and collection process.
•    Provides professional customer support by speaking clearly, checking for understanding, offering solutions and additional assistance, working efficiently and following up.
•    Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

The Skills You’ll Bring:    
•    1 – 3 years sales and/or customer account service/support.
•    Telephone sales with daily goals, strongly preferred.
•    Using in a customer relationship management system/platform (e.g., Salesforce), preferred.

Education:   
•    High School diploma, GED or equivalent experience.
•    Post-secondary education, preferred.  

This position will accept applications on an ongoing basis until filled.

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.

California : [$35,750-$50,500]
Connecticut and New York: [$35,750-$46,250]
Colorado, Illinois, Minnesota and Washington: [$35,750-$42,750]
Nevada: [$33,500-$46,250]
Maryland and New Jersey: [$38,500-$46,250]
Hawaii : [$33,500-$40,250]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

#Lifetouch_SD

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