Shutterfly
Shutterfly

74 Shutterfly Customer Service Jobs Hiring Near You

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

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Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

Are you a people person with a background in customer service, retail, or food service? Ready to ... Be part of the Shutterfly family of brands, a company that values creativity, diversity, and ...

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Shutterfly Jobs Information

What is it like to work at Shutterfly?

Shutterfly is a company that values creativity and innovation, fostering a collaborative and dynamic work environment where employees can bring their ideas to life. As a leading online retailer, Shutterfly offers a diverse range of roles, from software development and design to marketing and customer service, with a focus on delivering exceptional customer experiences. Working at Shutterfly may appeal to candidates who are passionate about technology, design, and customer-centricity, and who are looking for a company that prioritizes employee growth and development.

Do workers at Shutterfly get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Shutterfly pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

At Shutterfly, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Shutterfly affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Shutterfly?

Some people get paid time off from work.
35% of people say they don’t get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Shutterfly worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Shutterfly workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Shutterfly workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Shutterfly?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Shutterfly managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Shutterfly spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Shutterfly?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Shutterfly good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
69% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Shutterfly?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Shutterfly recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Shutterfly?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Shutterfly?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Shutterfly’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Shutterfly is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular job types at Shutterfly?
    What are the most popular categories at Shutterfly?
    Infographic showing various Customer Service job openings at Shutterfly in the United States as of June 2026, with employment types broken down into 48% Full Time, 50% Part Time, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
    Pre- Media Operators - Weekday Day and Evening Shifts!

    Pre- Media Operators - Weekday Day and Evening Shifts!

    Shutterfly

    Plano, TX • On-site

    $15.75 - $20.25/hr

    Other

    Medical, Dental, Vision, PTO

    Posted 14 days ago


    Shutterfly rating

    6.4

    Company rating: 6.4 out of 10

    Based on 41 frontline employees who took The Breakroom Quiz

    259th of 713 rated retailers


    Job description

    Description
    • Shutterfly Inc. has arrived in Plano! We are excited to continue hiring for our brand new, state of the art production facility in Plano, Texas, that we opened in January 2020.
      At Shutterfly, we're all about people - bringing them together, making them feel welcome, and connecting them to experiences. We make our customers' memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life's joy.
    Reasons to join our Shutterfly team in Plano: 
    • Career development & on-the-job training
    • COVID-19 Preparedness Plan & Safety Training
    • Coolest co-workers in town!
    • Competitive hourly pay and shift differentials for most shifts
    • Overtime during peak seasons
    • Health, dental, and vision insurance
    • Paid Time Off and 12 Paid Holidays
    • Clean, climate controlled, state-of-the-art facility
    • Casual, relaxed attire
    • On-site amenities include a gym, game room, free beverages, etc.
    • Up to $2500 in free Shutterfly merchandise and huge discounts

    Primary Duties and Responsibilities

    • Receive, load, and process photographic events received from field photographic operations teams.
    • Enhance images thru digital retouching, digital editing, and color correcting activities using various internal and external software applications.
    • Enter and correct data when required.
    • Use sound judgement, standard work, and problem-solving abilities to meet individual and team safety, quality, delivery, customer service, and productivity goals.
    • Utilize event and order specifications, along with submitted images and data to meet Host and Portrait Customer quality and delivery expectations.  
    • Assist in yearbook prepress cover and page submission proofing and releasing activities.
    • This position also provides the opportunity to work in other areas such as the production floor, when available.

    Additional Duties and Responsibilities   

    • Performs other projects or miscellaneous duties as requested or assigned.

    Education

    • High School Diploma or GED

    Experience

    • Alpha numeric & 10-key keyboard experience.
    • Experience with computers

    Other (knowledge, skills, and abilities)

    • Basic computer skills to include keyboarding
    • Must possess English language skills (speak, read, write)
    • Effective communication skills
    • Basic problem-solving skills and willingness to share continuous improvement ideas
    • Demonstrated ability to see color.  May need to pass standardized color test.
    • Ability to use image enhancement software
    • Ability to work in a team environment
    • Ability to lift up to 10 pounds following ergonomic standards
    • Ability to work at the appropriate pace within the production team
    • Ability to adapt to various situations, tasks and people
    • Ability to adapt to continuous change thru a willingness to learn
    • Knowledge of continuous improvement techniques and/or knowledge of the production environment.

     Physical Requirements (if applicable)

    The physical requirements described here must be met by an employee to successfully perform the primary duties and responsibilities. 
    When performing the duties of this job, the employee is required to sit, stand, walk, bend, squat, climb, kneel, crawl, twist, balance, reach, use hands and fingers to perform repetitive tasks and assemble/disassemble equipment.   The employee must be able to frequently lift and move up to 10 pounds. 


    What Shutterfly employees say

    Pay

    Benefits

    Hours and flexibility

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    Get the full story on Breakroom