Sharecare is the leading digital health company that helps people - no matter where they are in ... The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all ...
38 Sharecare Operations Manager Jobs Hiring Near You
Sharecare is the leading digital health company that helps people - no matter where they are in ... The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all ...
Sharecare is the leading digital health company that helps people - no matter where they are in ... The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all ...
Sharecare is the leading digital health company that helps people - no matter where they are in ... The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all ...
Sharecare is the leading digital health company that helps people - no matter where they are in ... You bring the strategy, the creative instincts, and the operational rigor, and we bring the ...
Sharecare is the leading digital health company that helps people - no matter where they are in ... You bring the strategy, the creative instincts, and the operational rigor, and we bring the ...
Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... Oversee daily operations and performance of customer service representatives. * Manages, coaches ...
Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... Oversee daily operations and performance of customer service representatives. * Manages, coaches ...
Sharecare is the leading digital health company that helps people - no matter where they are in ... You bring the strategy, the creative instincts, and the operational rigor, and we bring the ...
Sharecare is the leading digital health company that helps people - no matter where they are in ... You bring the strategy, the creative instincts, and the operational rigor, and we bring the ...
Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... Previous experience with healthcare operations, home care, population health, or life sciences ...
Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... Previous experience with healthcare operations, home care, population health, or life sciences ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
... management, and more - Sharecare helps people easily and efficiently manage their healthcare and ... operations, and labor regulations. * Maintains confidentiality, security and standards of ethics ...
Sharecare Jobs Information
What is it like to work at Sharecare?
Sharecare is a company that prioritizes innovation, collaboration, and a commitment to improving health and wellness outcomes. As a digital health company, Sharecare's work environment is dynamic and fast-paced, with a diverse team of professionals working together to develop cutting-edge health and wellness solutions, including mobile apps, digital therapeutics, and personalized health platforms. Working at Sharecare may appeal to candidates who are passionate about using technology to drive positive change in healthcare and are looking for a challenging and rewarding career in a rapidly growing industry.
What makes Sharecare an attractive place to work?
Sharecare is a leading digital health company that empowers people to take control of their health and wellbeing through innovative technology and personalized content. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on delivering high-quality products and services. By joining Sharecare, professionals can contribute to making a meaningful impact in the lives of millions of people, while also having opportunities for growth, skill development, and career advancement in a rapidly evolving industry.
Do workers at Sharecare get paid breaks?
Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
76% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Sharecare pay people when they’re sick?
Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
At Sharecare, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Sharecare affordable enough for their workers?
Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.
74% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get paid time off at Sharecare?
Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.
90% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.
- 29% of people with changing schedules find out their shifts one week or less ahead of time.
- 29% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 43% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.
Do workers at Sharecare worry about hours?
Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.
86% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.
Do Sharecare workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and September 2025.
47% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it for Sharecare workers to change shifts?
Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at Sharecare?
Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.
73% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.
Do Sharecare managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.
Do jobs at Sharecare spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2025.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to take sick days at Sharecare?
Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.
Is working at Sharecare good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Sharecare feel treated with respect by their managers?
Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
76% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Sharecare get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Sharecare?
Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
77% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Sharecare enjoy their jobs?
Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.
44% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Sharecare recommend working with their team?
Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Sharecare?
Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
34% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Sharecare?
Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Sharecare’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Sharecare is doing?
Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and July 2026.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and July 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Sharecare?
What are the most popular categories at Sharecare?
Operations Manager - Medical Records Retrieval (Remote)
Remote
Sharecare •
Fitness and Sports Centers • 1 - 5K employees1,001 - 5,000 employees
Full-time
PTO
Posted 24 days ago
Sharecare rating
7.3
Based on 32 frontline employees who took The Breakroom Quiz
305th of 898 rated healthcare providers
Job description
Job Description:
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated. The position also ensures that operational activities are strategically organized and focused on achievement of regional and company-wide cultural and operational goals. The Manager of Operations will do so with an emphasis on employee engagement and development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of Operations and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.
Essential Job Functions:
Organizational Leadership
Employee responsibilities
Client Responsibilities
Financial Management
Primary Customer Service Responsibilities
Physical Requirements:
HIPAA/Compliance:
Qualifications:
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated. The position also ensures that operational activities are strategically organized and focused on achievement of regional and company-wide cultural and operational goals. The Manager of Operations will do so with an emphasis on employee engagement and development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of Operations and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.
Essential Job Functions:
Organizational Leadership
- Set the tone and vision for the respective, leading with compassion, respect, accountability and innovation
- Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations.
- Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably
- Possess strong leadership skills through delegation of tasks, making sound decisions quickly while maintaining a focus on the results expected and in the development of the individuals in the organization
- Work with other regional counterparts to ensure standardization of optimal processes
- Set parameters and guidelines to measure performance to objectives
Employee responsibilities
- Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, and maintain core values and culture, including performance management of employees
- Daily onsite coverage, if applicable, and the arrangement for backup coverage if on PTO or OOO
- Time and attendance schedule standards maintained and adhered to
- Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information; also includes maintaining updated SOPs and ensuring training is completed
- Weekly 1on1 calls with direct reports
Client Responsibilities
- New client implementation and customized project management to meet client needs
- Scheduling and/or attending calls and timely response communication with Client and internal Sharecare leadership including review and follow-up to daily report management
- Prepare monthly portfolio presentations for senior leadership
- Maintain process instructions and update as needed along with performing ongoing client specific training with associates
- Partner with solutions and IT to troubleshoot connectivity when issues arise (known ongoing issues)
- Monitor daily tracking and respond to client concerns and questions around delivery and quality
Financial Management
- Assist in the development of annual budgeting and fiscal planning as required
- Review, analyze, understand, and improve daily, weekly, monthly and quarterly financial performance with respect to revenue, expenses, profits and margins
- Continually seek new opportunities to advance Sharecare's market presence through cultivating existing client relationships and assisting in assessing potential growth areas
Primary Customer Service Responsibilities
- Assist in strengthening existing client relations
- Identify opportunities for growth
- Facilitate the development of new relations on existing accounts or new accounts
- Heavy coordination with Client Success to ensure total customer satisfaction
Physical Requirements:
- Ability to sit or stand for long periods of time
- Physical ability to lift and carry 25 lbs. of materials
- Speaking and hearing ability sufficient to effectively communicate
- Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks
HIPAA/Compliance:
- Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes
- Comply with all regulations regarding corporate integrity and security obligations
- Report unethical, fraudulent or unlawful behavior or activity
- Maintain current and annual HIPAA certification
Qualifications:
- Bachelor's degree and prior experience, preferred
- Extremely team oriented
- High proficiency in Microsoft products required, Outlook, Word and Excel
- Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
- Superior communication skills
- Outstanding customer service with strong negotiation skills
- Detail oriented, with strong analytical skills and effective problem-solving skills
- Ability to handle confidential materials and information in a professional manner
- Availability to travel as needed; could be extensive and include overnight stays
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
What Sharecare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Sharecare
Sourced by ZipRecruiter
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Industry
Fitness and sports centers
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
2009