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60 Sharecare Jobs Hiring Near You

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

Remote Full time R-102046 Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality ...

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Sharecare Jobs Information

What is it like to work at Sharecare?

Sharecare is a company that prioritizes innovation, collaboration, and a commitment to improving health and wellness outcomes. As a digital health company, Sharecare's work environment is dynamic and fast-paced, with a diverse team of professionals working together to develop cutting-edge health and wellness solutions, including mobile apps, digital therapeutics, and personalized health platforms. Working at Sharecare may appeal to candidates who are passionate about using technology to drive positive change in healthcare and are looking for a challenging and rewarding career in a rapidly growing industry.

What makes Sharecare an attractive place to work?

Sharecare is a leading digital health company that empowers people to take control of their health and wellbeing through innovative technology and personalized content. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on delivering high-quality products and services. By joining Sharecare, professionals can contribute to making a meaningful impact in the lives of millions of people, while also having opportunities for growth, skill development, and career advancement in a rapidly evolving industry.

Do workers at Sharecare get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Sharecare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

At Sharecare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Sharecare affordable enough for their workers?

Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Sharecare?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 29% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at Sharecare worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Sharecare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Sharecare workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Sharecare?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Sharecare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Sharecare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at Sharecare?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Sharecare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Sharecare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sharecare get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Sharecare?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sharecare enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Sharecare recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Sharecare?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Sharecare?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Sharecare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Sharecare is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular titles at Sharecare?

What are the most popular cities for Sharecare jobs?

What are the most popular states for Sharecare jobs?

What are the most popular job types at Sharecare?

What are the most popular categories at Sharecare?

Infographic showing various job openings at Sharecare in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution.

On-Site Customer Service Rep - Opelika, AL

Sharecare

Opelika, AL • On-site

$14.75 - $20/hr

Full-time

Medical

Posted 12 days ago

Sharecare rating

7.3

Company rating: 7.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

301st of 898 rated healthcare providers

Job description

Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.
Job Summary:
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
** This role in on-site in a medical facility in Opelika, AL.
Essential Job Functions:
  • Identify, evaluate and prioritize caller needs, questions and concerns.
  • Formulate plans of resolution and respond appropriately and efficiently.
  • Maintain and restore customer satisfaction and partner with other teams as needed.
  • Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
  • Proactively educate caller on program benefits.
  • Meet or exceed established call center metrics, attendance standards and quality levels.
  • Use computer tools to accurately process and document information.
  • Develop rapport with callers and appropriately adjust communication style.
  • Provide accurate information about Sharecare programs and services.
  • Escalate issues internally and follow up on escalated issues.

Qualifications:
  • High School Diploma
  • Prior experience in a customer service related field preferred
  • Great communication skills
  • Must be able to multi-task
  • Must have medical records experience and knowledge of key elements of a valid ROI request
  • Understanding of HIPAA regulations preferred
  • General working knowledge of Microsoft Word & Outlook
  • Computer keyboard proficiency and internet navigation skills required
  • Have the ability to work effectively with others in a team environment
  • Ability to thrive in a fast-growing always changing environment

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

What Sharecare employees say

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Benefits

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About Sharecare

Sourced by ZipRecruiter

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

2009

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