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ServiceSource International
ServiceSource International

60 Servicesource Operations Manager Jobs Hiring Near You

ServiceSource

Manager Facilities

San Antonio, TX · On-site

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Oversee daily operations, performance, and task execution for all assigned staff, including general ...

ServiceSource

Supervisor - Cafeteria

Quantico, VA · On-site

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Manage Zone Supervisors and FOH staff, assisting with hiring and performance evaluations, and ...

ServiceSource

Assistant Contract Supervisor

Aurora, CO · On-site

$25.50/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Manage daily call center operations, KPIs, and customer service best practices. * Other Duties as ...

ServiceSource

General Clerk I

Aurora, CO · On-site

$15.75 - $19.50/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Ability to perform these operations using units of American money and weight measurement, volume ...

ServiceSource (Virginia)

Janitor

Denver, CO

$14.75 - $18.75/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Keeps cleaning equipment operational by following manufacturer's operating and care guidelines ...

ServiceSource (Virginia)

Sales Associate

Saint Louis, MO

$13.50 - $18.50/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Reports low-stock items to Manager. * Reads and records totals shown on cash register tape and ...

ServiceSource (Virginia)

Cook II

Quantico, VA

$14.75 - $19.75/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and serve ... Cut and prepare all varieties of meat, poultry, and fish including the safe operation of tools.

ServiceSource (Virginia)

Janitor - Part Time

Annville, PA

$14 - $18/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Keeps cleaning equipment operational by following manufacturer's operating and care guidelines ...

ServiceSource

Van Driver - Passenger

Quantico, VA · On-site

$20.24/hr

... Manager during driving operations and reports to Custodial Supervisor during custodial support services. Responsible for safe and timely transportation of all ServiceSource and CW Resources FBI/DEA ...

ServiceSource

Food Service Site Manager

Quantico, VA · On-site

$55K/yr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Help oversee operations and assign personnel location(s) for providing food service operations to ...

ServiceSource

Receptionist

Fayetteville, NC · On-site

$14.50 - $19/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Perform other duties as assigned in support of daily office operations Qualifications: Education ...

ServiceSource

Assistant Program Manager

Lorton, VA · On-site

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Ensure the daily operations are fulfilled and running smoothly. Maintain communication with ...

ServiceSource (Virginia)

$15.25 - $18.75/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness ...

ServiceSource (Virginia)

Janitor

Dahlgren, VA

$18.10/hr

ServiceSource is an organization of talented people who drive innovation, embrace change, and ... Keep equipment operational by following the Lead Worker's operating and care guidelines, completing ...

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Infographic showing various Operations Manager job openings at Servicesource in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Manager Facilities

ServiceSource

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.
Job Summary
The Facilities Manager serves as the on-site lead for the execution and oversight of a government contract for building management services across multiple dormitory facilities. This individual ensures all contract deliverables, personnel activities, inspections, reporting, vendor coordination, and quality control requirements are completed in accordance with the Performance Work Statement (PWS). The Facilities Manager is the primary liaison with the government COR and is responsible for daily operations, performance monitoring, compliance, and customer satisfaction.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
  • Serve as the primary point of contact for the government COR and all contract-related communications.
  • Oversee daily operations, performance, and task execution for all assigned staff, including general maintenance, inspections, reporting, and vendor coordination.
  • Recruit, screen, interview, and onboard contract personnel in coordination with HR and security requirements.
  • Ensure contract staffing levels are maintained and all personnel meet background check, training, and certification requirements.
  • Monitor and ensure compliance with the PWS, Quality Control Plan (QCP), and Safety Plan.
  • Supervise and support a multidisciplinary team including general maintenance workers, database/reporting personnel, and quality assurance support staff.
  • Ensure timely input and accuracy of NEXGEN work orders and the generation of required daily, weekly, and monthly reports.
  • Coordinate scheduling of vendor services and oversee escort procedures and compliance with site access requirements.
  • Track contract deliverables and performance metrics; ensure contract requirements are met or exceeded.
  • Identify deficiencies or process gaps and implement corrective actions in coordination with the COR.
  • Maintain accurate personnel schedules and adjust coverage to meet fluctuating operational needs.
  • Oversee training compliance for all contract staff, including security clearances, CAC access, ISCTC, OPSEC, and other required government trainings.
  • Conduct internal audits and reviews to ensure inspection checklists, reports, and logs meet quality and compliance standards.
  • Provide regular briefings and written updates to senior leadership on contract performance, issues, and risks.
  • Participate in meetings, inspections, and walkthroughs with base personnel and external auditors.

Additional Responsibilities
  • Implement innovative solutions and process improvements to increase operational efficiency and service quality.
  • Identify workflow gaps, propose technology enhancements, and streamline reporting and inspection procedures.
  • Recommend and lead initiatives that improve client satisfaction, resource utilization, and cost-effectiveness.
  • Perform and lead mission essential functions in response to weather events and/or other significant events that may occur at the base (e.g., snow and heavy rain events, hurricanes). Includes performing services, providing personnel and coordinating vendors for emergency response activities.
  • Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)
  • Bachelor's degree in Business Administration, Project Management, Facilities Management, or related field preferred (may substitute experience).
  • Minimum of 5 years' experience managing government or facilities contracts, with oversight of personnel, reporting, and service quality required.
  • Must have 2 years of supervisory experience or demonstrated leadership traits in facility maintenance management at a facility of a similar scope, size and complexity as the JBSA FSH.
  • Must have clean MVR/Driving Record.

Knowledge, Skills, and Abilities
  • Superior organizational skills, detail oriented.
  • Time management - effectively and efficiently manage one's own time and the time of others to meet deadlines.
  • Communication - Very strong oral and written communication skills.
  • Ability to coordinate and direct personnel, lead teams, and work independently with minimal guidance or supervision.
  • Ability to avoid as well as solve problems; be innovative and proactive; use critical thinking skills; and foster an environment of continual improvement.
  • Must possess the ability to solve a variety of maintenance, logistical, and customer service-related challenges in a timely manner and respond appropriately to queries from the government customer.
  • Experience in hiring, training, and supervising multi-disciplinary teams in a fast-paced, compliance-driven environment.
  • Strong knowledge of facility maintenance operations, building inspection standards, and vendor coordination.
  • Demonstrated ability to identify and implement efficiency improvements and process innovations.
  • Experience using CMMS systems (e.g., NEXGEN, Maximo) and Microsoft Office (Excel, Word, Outlook, Teams).
  • Familiarity with FAR, DoD policies, and federal training/security clearance requirements.
  • Strong interpersonal, problem-solving, and communication skills; ability to interface effectively with military and civilian personnel.
  • Must be eligible for a background check and CAC issuance; prior experience with government contracting preferred.
  • Must be able to complete all required government training including Cyber Awareness, AT Level I, OPSEC, and others.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, although occasionally may be exposed to equipment operations (e.g., loading dock area).
What We Offer - for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

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