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65 Service Guest Service Manager Jobs Hiring Near You

Casino Pauma

Guest Services Lead

CA · On-site

$16.75 - $21.75/hr

Reports to the Guest Service Manager. In the absence of the Guest Service Manager or Supervisor, Lead is responsible for overseeing the daily operations of the Players Club and other Marketing ...

Holiday Inn Express Liberty Way

OH · On-site

$12.75 - $15.50/hr

Vision insurance Responsibilities * Serve as the first point of contact for guest information and ... Management is an Equal Opportunity Employer

Chartwell Hospitality

Guest Service Agent

Pigeon Forge, TN · On-site

$14 - $17.50/hr

Immediate Supervisor Assistant General Manager Job Summary Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that ...

Leisure Hotels & Resorts

Guest Service Agent

Nisswa, MN · On-site

$17 - $19/hr

Description At Quarterdeck Resort on Gull Lake, our Guest Service Agent is the first and last ... Manage reservations, room assignments, and availability * Process payments, cash handling, and ...

ELEMENT - POOLER

Guest Service Representative

Pooler, GA

$12.25 - $15/hr

Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in ... Experience in service, sales, telesales or guest relations type of industry preferred * High school ...

LBA Hospitality

Guest Service Representative

Lafayette, LA · On-site

$10.50 - $12.75/hr

Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in ... Experience in service, sales, telesales or guest relations type of industry preferred * High school ...

LBA Hospitality

Guest Service Representative

Hattiesburg, MS · On-site

$11.25 - $13.75/hr

Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in ... Experience in service, sales, telesales or guest relations type of industry preferred * High school ...

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Guest Service Agent

Peachtree Hospitality Management

Romulus, MI • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Guest Service Agent
Location
SpringHill Suites | Detroit Romulus, MI
Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states.
We are seeking a passionate and dedicated professional to join our Front Desk Team in shaping the first impressions of our guests. If you thrive in a dynamic, guest-focused environment and are excited to be part of an opening team, we'd love to hear from you!
Key Responsibilities:
  • Greeting and assisting guests with check-ins, check-outs, and reservations in a warm and efficient manner.
  • Secure payments, verify billing details, and process adjustments as needed.
  • Handle guest inquiries, requests, and concerns promptly and professionally.
  • Provide accurate information about hotel services, amenities, and local attractions.
  • Maintain high-quality service standards to enhance guest satisfaction.
  • Anticipate guest needs and implement creative solutions to exceed expectations.
  • Uphold brand standards and company policies while ensuring a welcoming and well-organized front desk environment.

Qualifications:
  • A positive, problem-solving mindset with a passion for guest satisfaction.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Experience in customer service or hospitality preferred.
  • Proficiency in using hotel management software is a plus.
  • Flexible in scheduling and available on weekends

Benefits:
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include a transit stipend and access to our Employee Assistance Program and Fund.
If you thrive in a dynamic, guest-focused environment and are excited to be part of an opening team, we'd love to hear from you!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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