Service 1st Insurance
Service 1st Insurance

68 Service Customer Service Representative Jobs Hiring Near You

We focus on the customer first, taking the time to understand their needs and match them with the ... We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support ...

Insurance Customer Service Representative

Midland, PA · On-site

$39K - $54K/yr

An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.

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Insurance Customer Service Representative

Greater Insurance Service Corp.

Pepin, WI • On-site

$38K - $53K/yr

Full-time

Dental, Retirement, PTO

Re-posted 9 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Paid time off

We are seeking an organized and highly self-motivated Insurance Customer Service Representative to join our team!
 
You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You’ll also help resolve billing issues, change policies, and make policy recommendations.  
 
Insurance Customer Service Representative Responsibilities
·         Responds directly and promptly to client inquiries and requests
·         Develops and maintains client service plans and manages mid-term changes
·         Accurately prepares, processes, reviews and monitors various documents such as certificates of insurance, auto ID cards, binders, renewal information requests, audits, endorsements, and proposals.
·         Responsible for new client setup and ongoing client maintenance in the appropriate agency management system
·         Meets with clients as needed to review clients’ accounts as needed
·         Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
 
Insurance Customer Service Representative Required Skills
·         Strong sales and Customer Service skills
·         Excellent active listening, interpersonal, and communication skills
·         Prioritize and meet deadlines
·         Computer experience with Windows based software and general office equipment
·         Ability to work in a team based setting
·         Attention to detail
 
Insurance Customer Service Representative Education and Experience
·         High school diploma or equivalent required
·         Insurance background 
 
Insurance Customer Service Representative Licenses or Certifications
·         Active Wisconsin insurance license