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65 Service Guest Service Manager Jobs Hiring Near You

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. c. Trains cashiers to call ...

Guest Service Representative

Mitchell, SD · On-site

$13.75 - $16.75/hr

Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence ... Access to a national discount marketplace for travel, electronics, auto/home insurance ...

... Service Standards and Policies. 1. Maintenance of Guest Service Standards a. Ensures that the ... Manages guest traffic flow from both the guest side and bagging side of the register using this ...

... Service Standards and Policies. 1. Maintenance of Guest Service Standards a. Ensures that the ... Manages guest traffic flow from both the guest side and bagging side of the register using this ...

This role serves as the first point of contact at the front desk, handling check-ins, check-outs ... Manage and resolve guest complaints with empathy and professionalism, escalating issues to ...

Guest Service Manager / Assistant General Manager / General Manager ABOUT HOME2 SUITES BY HILTON ... Life / STD Insurance. * 401k. * Employee Discounts (Brand Hotels & Company Hotels). * Free, Third ...

Guest Service Representative

Altoona, PA

$13.25 - $16.25/hr

Guest Service Manager / Assistant General Manager / General Manager ABOUT HAMPTON INN ALTOONA The ... Life / STD Insurance. * 401k. * Employee Discounts (Brand Hotels & Company Hotels). * Free, Third ...

We partner closely with homeowners to manage their assets, elevate guest experiences, and drive ... Health insurance * Dental insurance * Vision insurance * Retirement benefits or accounts Note to ...

Showing results 21-40

Assistant Guest Service Mgr FT

Alex Lee

Kingstree, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Alex Lee rating

5.8

Company rating: 5.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

43rd of 49 rated food wholesalers


Job description

Come grow with grocery at Kj’s Market! We’re not like other grocery stores – We Create Smiles!  Plus, we’re family-owned and based in the Carolinas since 1922!  Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU!

Benefits for Now and Your Future:

  • Weekly Pay
  • Paid Time Off
  • Medical, Dental, Vision
  • Short & Long-Term Disability
  • Employee Assistance Program

RETIREMENT

  • 100% Company Funded Pension
  • 401K

1. Maintenance of Guest Service Standards

a. Ensures that the front porch standards detailed in the No Noticeable Wait policy are met at all times.

b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.

c. Trains cashiers to call additional hosts to the front porch as dictated by guest needs and established daily call-up list.

d. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.

e. Ensures front porch is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.

f. Acts as a positive role model for all front and hosts in speech, manner, dress, hygiene, and integrity.

g. Ensures all unused check lanes are blocked off when not in use.

h. Monitors and enforces all other front porch policies related to Asset Protection and Shrink Control.

2. 2. Training and Development of Front porch Hosts.

a. Provides training and direction to hosts not meeting the front porch standards.

b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.

c. Provides constant on-the-job feedback to front porch hosts about performance to maintain front porch service level.

3. Sales, Cash and Invoice Accounting.

a. Prepare weekly cash report and accompanying documentation.

b. Maintain sales related information.

c. Process invoices and transfers as assigned.

d. Process beer/wine payments.

4. Cash Related Activities

a. Prepare bank deposits according to policy.

b. Handle payroll check approval/cashing according to company policy.

c. Ensure that an accurate daily cash count is completed.

d. Process guest needs such as money orders, stamps, lottery tickets, etc.

e. Process returned checks according to policy.

5. Cash Office Security

a. Ensure the security of the cash office and store funds.

b. Maintain accountability standards of cashier tills.

c. Maintain supplies needed for front porch and cash office.

6. 6. Cashier/Guest Service Clerk Performance Reports

a. Monitor and analyze the Operator Activity Report.

b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.

7. Perform all other duties as assigned by management.


1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read, understand information, and direction.

5. Knowledge of front porch operations.

6. Ability to supervise hosts including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

#LI-TM1


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