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Sephora Jobs Information

What is it like to work at Sephora?

Sephora is known for its inclusive and dynamic work environment, prioritizing diversity, equity, and inclusion in its company culture. As a global beauty retailer, Sephora offers a unique opportunity to work in a fast-paced, customer-centric environment with a diverse team of beauty experts, including sales associates, product specialists, and management. Working at Sephora may appeal to those passionate about the beauty industry, as the company provides extensive training and development opportunities, allowing employees to grow their skills and knowledge in a supportive and collaborative team.

What makes Sephora an attractive place to work?

Sephora is a leading beauty retailer with a strong reputation for innovation and customer experience, operating over 3,000 stores across 34 countries. The company offers a dynamic work environment that values collaboration, creativity, and continuous learning, with opportunities for professional growth and development through training programs and career advancement. As a Sephora employee, individuals can contribute to shaping the beauty industry and delivering exceptional customer experiences, while also enjoying a stable and supportive work environment.

Do workers at Sephora get paid breaks?

No. Most people don’t get paid breaks.
68% of people say they don’t get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Sephora pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 78 people who took the Breakroom Quiz between September 2025 and September 2026.

At Sephora, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between September 2025 and September 2026.

Are part-time workers able to get health insurance from Sephora?

Most people who work part-time can't get health insurance.
68% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Sephora?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 40 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Sephora affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 54 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Sephora?

Most people get paid time off work.
77% of people say they get paid time off.
Based on data from 81 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 15% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 53% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Sephora worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Sephora workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Sephora workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Sephora?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Sephora managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Sephora spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Sephora?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 75 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Sephora job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Sephora good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Sephora feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Sephora get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 81 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Sephora?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 80 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Sephora enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Sephora recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 85 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Sephora?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Sephora?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Sephora’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Sephora is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between September 2025 and September 2026.

What are the most popular jobs at Sephora?

What are the most popular categories at Sephora?

Infographic showing various Senior Artist job openings at Sephora in the United States as of August 2026, with employment types broken down into 39% Full Time, 58% Part Time, and 3% Temporary. Highlights an 99% Physical, and 1% Hybrid job distribution.

Senior Manager, Retailer.com (Sephora)

Charlotte Tilbury

Manhattan, NY • On-site

$125 - $135/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

AboutCharlotte Tilbury Beauty

Founded in 2013 byworld‑renownedmakeup artist and beauty entrepreneur Charlotte TilburyCBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident version of themselves. With oureasy‑to‑use,easy‑to‑choose,easy‑to‑gifticons,we’vebecome one of the mosttalked‑aboutbeautybrands on the planet - and the magic is only growing.

Today,we’rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‑in‑handto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast‑growinginnovation centres across APAC. Every region brings its own sparkle,cultureand community, creating the unmistakable magic of Team Tilbury.

We’rebold.We’redisruptive.We’repowered by creativity,innovationandindustry‑leadingtech. And as we continue to break records across countries,channelsand categories,we’relooking for extraordinary talent to join us.

About the role

The Senior Manager, Retailer.com – Sephora (North America) will lead the commercial growth strategy and execution for Charlotte Tilbury’s Sephora.com business across the US and Canada. This roleis responsible forowning the retailer.com P&L and driving profitable online sales growth through strategic retailer partnerships, digital shelf optimization, promotional planning, and cross-functional collaboration across marketing, media, planning, supply chain, and commercial teams.

The ideal candidate combines strong commercial acumen with deep retailer.comexpertise, analytical rigor, and the ability to influence both internal stakeholders and external retail partners. This individual will serve as the key ecommerce business lead for Sephora.com, ensuring strong commercial performance, operational excellence, and a best‑in‑class consumer experience across all digital touchpoints.

As a Senior Manager, Retailer.com you will Commercial Strategy & Business Growth
  • Own the Sephora.com P&L across the US and Canada, including revenue delivery, forecasting, promotional performance, and profitability management.
  • Develop and execute comprehensive retailer.com growth strategies aligned to companyobjectivesand SEPHORA priorities.
  • Drive online revenue, market share, conversion, and profitability through best-in-class ecommerce strategies.
  • Build annual and quarterly retailer.com business plans andidentifyopportunities to accelerate growth across assortment, search visibility, promotional activities, and digital shelf performance.
  • Partner with finance, planning, and commercial teams to manage forecasts,risksand opportunities, and deliver against sales targets.
  • Evaluate investment decisions and promotional opportunities through a commercial and ROI-driven lens.
  • Monitor the competitive landscape, emerging trends, and evolving retailer capabilities to inform strategic recommendations and growth opportunities.
Retail Partnership & Cross-Functional Leadership
  • Serve as the primary ecommerce lead for SEPHORA digital teams and retailer.com partnerships.
  • Build strong cross-functional relationships internally and externally to influence retailer priorities, unlock visibility opportunities, and drive ecommerce growth initiatives.
  • Lead cross-functional collaboration across marketing, media, creative, planning, supply chain, finance, and sales teams to ensure seamless execution of retailer.com initiatives.
  • Drive alignment across teams to support key launches, promotional moments, seasonal campaigns, and commercial priorities.
  • Lead retailer business reviews, performance recaps, and strategic planning discussions with key stakeholders.
Digital Shelf & Consumer Experience
  • Lead digital shelf excellence across SEPHORA.com to ensure a best-in-class consumer experience and strong conversion performance.
  • Partner closely with internal content, creative, and brand teams to deliver high-performing PDP content, enhanced brand storytelling, SEO optimization, and onsite discoverability initiatives.
  • Support optimization of taxonomy, search visibility, ratings & reviews, and onsite merchandising opportunities.
  • Ensure flawless execution of product launches, assortment updates, pricing changes, and promotional setup across retailer.com platforms.
  • Partner cross-functionallyto improve content performance, digital shelf visibility, and conversion-driving experiences.
Promotional Planning & Retail Media Collaboration
  • Collaborate closely with internal media teams and Sephora.com media networks to align retailer.com priorities with paid media activations and campaign strategies.
  • Develop and manage retailer.com promotional calendars, product launches, and seasonal campaigns to maximize visibility and conversion.
  • Support retailer-specific activations, co-op marketing opportunities, and digital amplification strategies.
  • Analyze promotional and campaign performance in partnership with analytics and media teams toidentifyoptimization opportunities and improve business performance.
Analytics & Operational Excellence
  • Leverage retailer analytics platforms, syndicated data, and internal reporting tools to evaluate business performance andidentifyactionable growth opportunities.
  • Monitor KPIs including traffic, conversion, search ranking, basket size, digital shelf performance, ratings & reviews, and sales trends.
  • Deliver business recaps, executive-level reporting, and actionable insights to leadership and cross-functional stakeholders.
  • Partner with supply chain and planning teams to support inventory forecasting, in‑stock optimization, and operational readiness.
  • Identifyopportunities to improve operationalefficiencies, reporting capabilities, and automation processes.
Who you will work with

Reports to the AVP, National Accounts, Sephora & SWAK with dotted line reporting into the VP, Digital & Growth

About you
  • 6+ years of experience in eCommerce, retailer.com, digital commerce, or omnichannel retail.
  • Strong experience managing retailer.com businesses within beauty, luxury, consumer goods, fashion, or related industries.
  • Proven success driving online sales growth through ecommerce strategy, digital merchandising, promotional planning, and retailer partnership management.
  • Strong commercial and financial acumen with experience managing ecommerce revenue targets, forecasting, and P&L performance.
  • Deep understanding of prestige beauty retailer ecosystems, luxury consumer behavior, and retailer.com best practices.
  • Experience working cross-functionally with media, content, creative, planning, and supply chain teams.
  • Strong analytical skills with experience using reporting and analytics platforms such as Skai,Salsify,Power BI, Tableau, or similar tools preferred.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong commercial mindset with the ability to balance strategic thinking and operational execution.
  • Ability to manage multiple priorities in a fast-paced environment.

Charlotte Tilbury is an acost‑paced, dynamic andever‑evolvingenvironment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success,they’rea guide - not a barrier. If you candemonstratethe capabilities needed for the role,we’dlove to hear from you, whether you havemore or less experiencethan listed.

Why join us?

Base Salary Range - $125,000-135,000

  • Generous staff discount to use on all products
  • Medical, dental, and vision benefits
  • Commuter Benefits (Pre‑tax)
  • Flex Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401(k) with Company match
  • Paid Time Off
  • Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is theaccuraterange for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page!Forupdates, stories, andbehind‑the‑scenesmoments.

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