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60 Seed Customer Success Manager Jobs Hiring Near You

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...

Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Customer Success Manager

Denver, CO · On-site

$120 - $190/hr

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Customer Success Manager

Atlanta, GA · On-site

$70 - $100/hr

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Showing results 41-60

Customer Success Manager

GetChange Corp

San Francisco, CA • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Customer Success Manager

San Francisco, California, United States Job Openings Customer Success Manager

About Change

At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex and beauty innovators like Topicals, Change is spearheading the next generation of giving through transparent and efficient payments.

Job Description

As the Customer Success Manager at Change, your primary goal is to champion customer satisfaction and growth. Your role includes conducting regular check-ins, identifying growth opportunities, and overseeing key payment operations, all aimed at fostering long-term customer relationships. You're the key link between the sales, finance, and product teams at Change, facilitating a smooth onboarding journey for new customers. You will love this job if you are a natural relationship builder with a keen sense of detail.

Responsibilities
  • Develop and evangelize Change's customer success processes
  • Foster strong relationships with our customer base by conducting regular calls and championing their needs internally
  • Serve as the trusted advisor for payments and compliance, educating customers about our product benefits and offering insights on charitable giving
  • Identify and pursue expansion opportunities within our customer base in coordination with the sales team
  • Gather customer insights and feedback to guide the product roadmap
  • Quickly address customer inquiries and keep all FAQs up-to-date
Who You Are
  • 2+ years of experience in a client-facing role, ideally customer success, account management, or sales
  • Great at building processes from the ground up, detail-oriented, and have excellent time management skills
  • Adaptable, driven, and excited to work in a fast-paced, evolving environment
  • Eager to learn about payment processing and giving compliance
  • Excellent communication and relationship-building skills
  • Able to work from our office in San Francisco's financial district
  • Bonus points for startup experience
Pay And Benefits
  • Work with the most talented team in giving tech
  • Competitive salary, equity, and benefits package
    • Health, Vision, Dental, 401K
    • Unlimited PTO
    • The base salary is $75,000- $90,000 USD. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors.
    • If you are extended an offer, that offer will be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you solely for employment purposes.