Security Finance
Security Finance

42 Security Finance Operations Analyst Jobs Hiring Near You

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Security Finance Jobs Information

What is it like to work at Security Finance?

Security Finance is a company that values customer-centricity and community involvement, striving to provide accessible financial services to underserved populations.

The company operates with a decentralized team structure, allowing employees to work closely with local communities and make decisions that directly impact their customers. Security Finance's work environment is often described as collaborative, with a focus on employee development and growth.

Working at Security Finance may appeal to individuals who are passionate about making a positive impact in their communities and are interested in a career in financial services, with opportunities to develop skills in customer service, financial education, and community outreach.

What makes Security Finance an attractive place to work?

Security Finance is a reputable financial services company that has been serving its customers for over 90 years, providing a range of financial products and services to individuals and communities. The company's workplace is characterized by a collaborative environment, where employees can work together to drive innovation and deliver exceptional customer experiences, while also enjoying a stable and secure work setting. Joining Security Finance offers opportunities for professional growth and development, as well as the chance to make a positive impact in the lives of customers and communities.

Do workers at Security Finance get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Security Finance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

At Security Finance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Security Finance affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Security Finance?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 45% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers at Security Finance worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and October 2025.

Do Security Finance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Security Finance workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Security Finance?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Security Finance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Security Finance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Security Finance?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Security Finance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
58% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Security Finance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Security Finance get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Security Finance?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Security Finance enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Security Finance recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Security Finance?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Security Finance?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Security Finance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Security Finance is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular categories at Security Finance?
Infographic showing various Operations Analyst job openings at Security Finance in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Vice President, Customer Connections

Security Finance

Lincoln, NE • On-site

$120K - $154K/yr

Other

Re-posted 9 days ago


Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

123rd of 150 rated financial services


Job description

Assurity is looking for enthusiastic, driven and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community and planet, and we work every day to make the world a better place.
Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com/careers
ESSENTIAL FUNCTIONS
20% Leads and manages Customer Connections department leaders to high performance, which includes:

  • Establishing criteria for selecting, developing, and retaining exceptional talent.
  • Creating and fostering a culture of accountability, engagement, continuous learning, innovation, and customer focus.
  • Coaching, mentoring, and developing supervisors and future leaders.
  • Working with supervisors to allocate resources and achieve department goals consistent with Company objectives.
50% Leads department operations, driving continuous improvement and operational excellence, which includes:
  • Ensuring effective delivery of customer service across all customer interaction channels, including phone, chat, email, and emerging digital channels.
  • Ensuring high-quality customer interactions while maintaining compliance with company policies, applicable state and federal regulations, and established service standards.
  • Ensuring appropriate staffing, workforce planning, and resource allocation to meet service level objectives.
  • Establishing, monitoring and leveraging operational, financial, and customer experience metrics to drive performance and strategic decision-making.
  • Using customer feedback, operational metrics, and performance data to identify opportunities for improvement and prioritize initiatives.
  • Leading cross-functional initiatives that improve customer satisfaction, employee experience, and operational effectiveness.
30% Develops, champions, and executes the strategic vision and roadmap for Customer Connections, which includes:
  • Identifying industry trends, emerging technologies, AI capabilities, and customer experience best practices.
  • Recommending and implementing improvements that simplify customer interactions and improve operational efficiency.
  • Developing and executing a multi-year roadmap that advances omnichannel service delivery and customer experience.
  • Partnering across the organization to improve customer journeys, strengthen enterprise service capabilities, and advance strategic business objectives.
The list of essential functions is not exhaustive and may be substituted as necessary.
EXPERIENCE AND SKILL REQUIREMENTS
  • Ten years of progressive leadership experience in call/contact center management or customer service operations.
  • Insurance experience preferred.
  • Demonstrated ability to work effectively, collaboratively, and creatively with others to solve problems and drive results.
  • Proven ability to lead teams through significant change - willing to challenge the status quo, with the credibility to bring others along.
  • Professional oral and written communication skills.
  • Ability to inspire, motivate and lead teams toward achieving strategic and operational goals.
  • Effective conflict resolution, negotiation, and decision-making skills.
  • Strong organizational skills with the ability to prioritize multiple initiatives and perform effectively under pressure.
  • Initiative, resourcefulness, adaptability, and a continuous improvement mindset.
  • Leadership talents required for success in this role:
  • Leads with purpose and a commitment to develop people by positioning them where they can excel using their individual talents
  • Thinks strategically about business outcomes and competitive positioning while maintaining sharp focus on mission and profitability
  • Recruits and develops high-performing teams while modeling care, positivity, and resilience under pressure
  • Drives results with precision and delegates effectively while remaining accountable for outcomes

EDUCATION AND CERTIFICATION REQUIREMENTS
  • Bachelor's degree or equivalent in related field.
PHYSICAL AND WORK SCHEDULE REQUIREMENTS
  • May require work beyond standard hours to fulfill job duties.
  • Some travel may be necessary to attend industry meetings and conferences.
  • Hybrid position based in Lincoln, NE. Requires three days per week onsite and provides a hybrid schedule with two remote workdays.
  • We are not currently considering applicants in CA, CO, DC, HI, IL, MA, MD, MN, NJ, NY, VT, WA, for this position.

What Security Finance employees say

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