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80 Securitas Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Securitas Jobs Information

What is it like to work at Securitas?

Securitas is a company that prioritizes professionalism, integrity, and customer satisfaction, fostering a culture of trust and reliability. As a leading security services provider, Securitas offers a dynamic work environment with diverse teams, including security officers, account managers, and operations specialists, working together to deliver tailored security solutions to clients. Working at Securitas may appeal to individuals seeking a stable career with opportunities for professional growth, as the company provides training and development programs to support the advancement of its employees.

What makes Securitas an attractive place to work?

Securitas is a leading global security services company with a long history of providing high-quality security solutions to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to grow professionally and advance in their careers. By joining Securitas, individuals can contribute to the company's mission of safeguarding people and assets, while also gaining valuable experience and skills in the security industry.

Do workers at Securitas get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Securitas pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 120 people who took the Breakroom Quiz between February 2026 and August 2026.

At Securitas, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Securitas?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Securitas?

Only some people who work part-time get paid time off.
66% of people who work part-time say they don’t get paid time off
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Securitas affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Securitas?

Most people get paid time off work.
71% of people say they get paid time off.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 141 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Securitas worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 191 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Securitas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 167 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Securitas workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Securitas?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Securitas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Securitas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Securitas?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 111 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Securitas job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Securitas good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Securitas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Securitas?

Some people feel stressed out here.
45% of people say they often feel stressed out at work.
Based on data from 125 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 136 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Securitas?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Securitas?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 105 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Securitas’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Securitas is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Securitas?
What are the most popular categories at Securitas?
Infographic showing various Customer Service Representative job openings at Securitas in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Operations

Kansas City, MO • On-site

$15.50 - $21.25/hr

Other

Re-posted 6 days ago

Job description

Spectrum Mobile Customer Service Representative

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

Responsibilities

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

Apply