ZipRecruiter

Log In

Ryder System
Ryder System

120 Ryder Service Writer Jobs Hiring Near You

Ryder System, Inc.

Quality Manager

Columbus, OH · On-site

$75K - $90K/yr

At Ryder, there is more to being a supply chain professional than working on some of the nation ... Implements a standardized corrective action system Reports the effectiveness of the Quality ...

Ryder System, Inc.

Transportation Supervisor

Etna, OH · On-site

... with service and customer requirements. This role owns and manages the site's dock scheduling ... Ryder TM Operating Tools Advanced, Required * Working knowledge of FBAP, TIS, ROL and TM systems ...

Ryder System, Inc.

Quality Manager

Columbus, OH · On-site

$75K - $90K/yr

At Ryder, there is more to being a supply chain professional than working on some of the nation ... Implements a standardized corrective action system Reports the effectiveness of the Quality ...

Ryder System, Inc.

Dispatch Supervisor

Reynoldsburg, OH · On-site

Monitor real-time operations to ensure safe, efficient, and on-time service execution. * Lead and ... Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental ...

Ryder System, Inc.

Warehouse Supervisor

Lockbourne, OH · On-site

$67.50K - $70K/yr

When you apply, a Ryder representative may contact you directly, if an opportunity is open in your ... Strong verbal and written communication skills * Possesses a high degree of initiative * Ability to ...

Ryder System, Inc.

Warehouse Manager

Etna, OH · On-site

$95K/yr

At Ryder, there is more to being a supply chain professional than working on some of the nation ... Strong verbal and written communication skills * Bilingual, English and French (for Quebec ...

Ryder System, Inc.

Warehouse Manager

Lockbourne, OH · On-site

$90K - $95K/yr

When you apply, a Ryder representative may contact you directly, if an opportunity is open in your ... Strong verbal and written communication skills * Bilingual, English and French (for Quebec ...

Ryder System, Inc.

Warehouse Supervisor

Lockbourne, OH · On-site

$70K/yr

At Ryder, there is more to being a supply chain professional than working on some of the nation ... Strong verbal and written communication skills * Possesses a high degree of initiative * Ability to ...

next page

Showing results 1-20

All JobsRyder JobsRyder Service Writer Jobs

Ryder System Jobs Information

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What is it like to work at Ryder?

Ryder is a logistics and transportation company that values a culture of innovation, customer focus, and teamwork, with a strong emphasis on safety and operational excellence.

As a global leader in the logistics industry, Ryder offers a diverse range of career opportunities across various functions, including transportation management, supply chain optimization, and fleet maintenance, with a focus on providing a supportive and inclusive work environment.

Working at Ryder may appeal to individuals who are passionate about the transportation and logistics industry, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to the company's mission of delivering exceptional customer experiences and driving business growth.

Do workers at Ryder get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 84 people who took the Breakroom Quiz between November 2025 and May 2026.

Does Ryder pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 95 people who took the Breakroom Quiz between December 2025 and May 2026.

At Ryder, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between December 2025 and May 2026.

Is the health insurance from Ryder affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 90 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people get paid time off at Ryder?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 114 people who took the Breakroom Quiz between December 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Ryder worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 116 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Ryder workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 106 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Ryder workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Ryder?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 98 people who took the Breakroom Quiz between December 2025 and May 2026.

Do Ryder managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 114 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Ryder do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
80% of people report that they don’t do extra unpaid work.
Based on data from 111 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Ryder?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 100 people who took the Breakroom Quiz between December 2025 and May 2026.

Is a Ryder job good for students?

Only some students say this is a good place to work if you’re studying.
42% of students report this isn’t a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and October 2025.

Is working at Ryder good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Ryder feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Ryder get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 99 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Ryder?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 100 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Ryder enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 84 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Ryder recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 114 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people get enough training when they start at Ryder?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 108 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people get support to advance at Ryder?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people think Ryder’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between December 2025 and May 2026.

Do workers feel well informed about how Ryder is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 101 people who took the Breakroom Quiz between December 2025 and May 2026.
What other companies are hiring for Service Writer jobs?
What are the most popular jobs at Ryder?
What are the most popular categories at Ryder?
Customer Service Representative

Customer Service Representative

Ryder System, Inc.

Lockbourne, OH • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

186th of 335 rated logistics

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Job Description:
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
We are immediately hiring a Customer Service Representatives (5) in Lockbourne, OH for a brand-new Ryder location. This is an exciting opportunity to play a key leadership role in launching a new operation and shaping team culture from the ground up. The ideal candidate is a quick thinker who thrives in a fast-paced environment and brings adaptability, strong leadership, and a passion for teaching and training others. In this role, you will help develop processes, mentor team members, and contribute directly to building the future of Ryder's workforce.
  • Pay Type: Hourly paid Weekly
  • Hourly Pay: $20.00- $22.00 per hour year based on experience
  • Schedule: 1st shift: Monday- Friday 8:00 am - 4:30 pm; 2nd shift: 5:00pm - 1:30am (OT and shift coverage as needed)

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

The Customer Service Representative position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquires, and resolves customer complaints and answers customers' questions.
Essential Functions
  • Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers' expectations. Execute customer communication protocol
  • Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
  • Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
  • Workflow management: enhance productivity through effective scheduling and planning
  • Generate purchase/repair orders and maintenance of files
  • Parts management: contribute to cost containment through inventory planning and warranty

Additional Responsibilities
  • Ensures compliance with all company, local, state, federal and other regulatory agencies policies
  • Performs other duties as assigned

Skills and Abilities
  • Strong verbal and written communication skills
  • Ability to get both verbal and written communication across that has the desired effect
  • Goal oriented, drive for results, assertive, and deal well with ambiguity
  • Possesses a high degree of initiative
  • Must have high level of energy and be a self-motivated and self-directed person
  • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
  • Ability to focus on multiple projects and activities simultaneously
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Demonstrates customer service skills

Qualifications
  • H.S. diploma/GED required
  • One (1) year or more in sales and/or customer service required

DOT Regulated
No
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Apply Here With Ryder Today
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
#indexempt #FB #LI-GM #ryder #CSR
Job Category
Customer Service
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
$20.00
Maximum Pay Range:
$22.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.

What Ryder employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply