StarTree is a cloud-based software company that enables business customers to derive advanced ... Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more. StarTree recently ...
2 Roadie Software Engineer Jobs Hiring Near You
StarTree is a cloud-based software company that enables business customers to derive advanced ... Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more. StarTree recently ...
Manage software deployments, upgrades, patching, and technology rollouts across restaurant ... Roadie: from professional development opportunities to a robust benefits package. Our culture is ...
Manage software deployments, upgrades, patching, and technology rollouts across restaurant ... Roadie: from professional development opportunities to a robust benefits package. Our culture is ...
Roadie Jobs Information
What is it like to work at Roadie?
Roadie is a company that values flexibility, adaptability, and a customer-centric approach, fostering a dynamic and fast-paced work environment.
As a logistics and delivery company, Roadie's team structure is designed to support a high-volume, on-demand delivery network, with a focus on technology and operational efficiency. The company's mission is to provide reliable and affordable delivery services to customers, leveraging a network of independent contractors and a user-friendly platform.
Working at Roadie may appeal to individuals who are passionate about logistics, technology, and customer service, and who are looking for a challenging and dynamic work environment with opportunities for growth and innovation.
As a logistics and delivery company, Roadie's team structure is designed to support a high-volume, on-demand delivery network, with a focus on technology and operational efficiency. The company's mission is to provide reliable and affordable delivery services to customers, leveraging a network of independent contractors and a user-friendly platform.
Working at Roadie may appeal to individuals who are passionate about logistics, technology, and customer service, and who are looking for a challenging and dynamic work environment with opportunities for growth and innovation.
What makes Roadie an attractive place to work?
Roadie is a logistics technology company that operates as a peer-to-peer delivery network, providing an innovative solution to the traditional shipping industry. The company's workplace culture values collaboration, flexibility, and a fast-paced environment, which may appeal to individuals who thrive in dynamic settings. Joining Roadie offers opportunities for professional growth and development, as well as the chance to contribute to the company's mission of making logistics more efficient and accessible.
Do workers at Roadie get paid breaks?
Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
Does Roadie pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
Is the health insurance from Roadie affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
Do people get paid time off at Roadie?
Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
How easy is it to get time off at Roadie?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
How easy is it to take sick days at Roadie?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
Do people at Roadie feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
Do people at Roadie get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
Is it stressful to work at Roadie?
Most people don’t feel stressed here.
33% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
33% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
Do people at Roadie recommend working with their team?
Most people recommend working with their team.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
Do people get support to advance at Roadie?
Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and November 2025.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and November 2025.
Do people think Roadie’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
80% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
80% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
Do workers feel well informed about how Roadie is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
What other companies are hiring for Software Engineer jobs?
What are the most popular jobs at Roadie?
Job description
At StarTree we're a group of passionate individuals that desire to improve the lives of many by developing tools and technologies that support availability and speed in the world of real-time analytics.
Our aim is to make it simple for every company to delight their users - external and internal - and create new revenue streams from their data, by building the world's most comprehensive and accessible cloud analytics system.
About the RoleSupport is a cornerstone of success at StarTree and a highly valued function within the organization. As a Technical Support Engineer, you will become a critical interface between customers and StarTree's cross-functional teams, providing technical expertise and driving customer satisfaction.
This role requires you to become a subject matter expert on Apache Pinot and the StarTree Platform, delivering exceptional support to ensure customers achieve success. You'll play a vital role in providing on-call support for urgent production issues, acting as a trusted advisor for resolving complex challenges.
At StarTree, learning and growth are at the heart of what we do. We are deeply committed to helping our team continuously build their technical skill sets, explore innovative solutions, and grow alongside our evolving platform.
StarTree is growing rapidly, with near-perfect customer renewal rates. This success has led to the rapid expansion of our support team, mirroring the increase in the number of customers leveraging StarTree solutions.
Responsibilities
Qualifications
About StarTree:
StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded by the core software engineering team and inventors of Apache Pinot, which currently powers hundreds of user-facing applications at companies across industries, including LinkedIn, Uber, Target, 7Eleven, Etsy, Walmart, WePay, Factual, Weibo, and more. StarTree Cloud has enabled even more companies to deploy and operate real-time analytics at scale, including Stripe, Sovrn, Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more.
StarTree recently announced our Series B Funding with investment from GGV Capital, Sapphire Ventures, Bain Capital Ventures, and CRV. We have been named one of The Information's 50 Most Promising Startups and one of CRN's 10 Coolest Cloud Computing Startup Companies of 2022!
Our aim is to make it simple for every company to delight their users - external and internal - and create new revenue streams from their data, by building the world's most comprehensive and accessible cloud analytics system.
About the RoleSupport is a cornerstone of success at StarTree and a highly valued function within the organization. As a Technical Support Engineer, you will become a critical interface between customers and StarTree's cross-functional teams, providing technical expertise and driving customer satisfaction.
This role requires you to become a subject matter expert on Apache Pinot and the StarTree Platform, delivering exceptional support to ensure customers achieve success. You'll play a vital role in providing on-call support for urgent production issues, acting as a trusted advisor for resolving complex challenges.
At StarTree, learning and growth are at the heart of what we do. We are deeply committed to helping our team continuously build their technical skill sets, explore innovative solutions, and grow alongside our evolving platform.
StarTree is growing rapidly, with near-perfect customer renewal rates. This success has led to the rapid expansion of our support team, mirroring the increase in the number of customers leveraging StarTree solutions.
Responsibilities
- Collaborate closely with field technical teams and Engineering to troubleshoot and resolve performance and configuration issues for StarTree customers.
- Provide exceptional customer support through tickets and Slack Connect, with the option to leverage Zoom for more complex cases.
- Contribute to StarTree's knowledge base by documenting solutions, best practices, and lessons learned. Mentor and train team members to promote a culture of continuous learning and improvement.
- Act as the voice of the customer, proactively sharing product feedback, feature requests, and trends with development teams to drive innovation and enhance the StarTree product roadmap.
- Create internal tooling and identify opportunities to improve existing processes to increase team efficiency and effectiveness.
- Work effectively both individually and as part of a team, always striving to delight customers and embodying values of customer service and responsiveness.
- Work with advanced data technologies, including vector indexes, to support AI-driven innovations across diverse industries.
Qualifications
- 4-6 years of experience in Pre/Post-Sales or Customer-facing roles.
- Hands-on experience with open-source data technologies.
- Familiarity with modern OLAP systems such as Apache Pinot, Druid, or Clickhouse is a plus.
- Experience with big data technologies like Spark, Hadoop, and Presto/Trino is a plus.
- Strong understanding of and hands-on experience with OLAP, Analytics, Kubernetes and SQL.
- Experience and/or strong understanding of streaming technologies such as Apache Kafka.
- Proven troubleshooting skills across systems, applications, network, JVM, and Linux-based applications.
- Strong knowledge of cloud infrastructure patterns and services within at least one of the major public clouds: Amazon AWS, Google Cloud, or Microsoft Azure.
- Bonus points: Certification in Solutions Architecture for one or more of the major public clouds (AWS, Google Cloud, or Azure).
- Bonus points: Degree in Computer Science with a focus on Data Science, Data Engineering, or Data Analytics.
About StarTree:
StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded by the core software engineering team and inventors of Apache Pinot, which currently powers hundreds of user-facing applications at companies across industries, including LinkedIn, Uber, Target, 7Eleven, Etsy, Walmart, WePay, Factual, Weibo, and more. StarTree Cloud has enabled even more companies to deploy and operate real-time analytics at scale, including Stripe, Sovrn, Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more.
StarTree recently announced our Series B Funding with investment from GGV Capital, Sapphire Ventures, Bain Capital Ventures, and CRV. We have been named one of The Information's 50 Most Promising Startups and one of CRN's 10 Coolest Cloud Computing Startup Companies of 2022!
About StarTree
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Mountain View, CA, US
Year founded
2019