Red Hawk
Red Hawk

60 Red Hawk Guest Services Manager Jobs Hiring Near You

... Management to coordinate supplies, promotions, reporting, staffing, and special bingo events. • Maintain a clean, organized, professional bingo environment and ensure excellent guest service ...

Meets and greets guests on the casino floor, providing excellent guest service * Establishes and ... Achieves daily contact quotas provided by Player Development management * Attends weekly team ...

... Services minor machine and printer malfunctions. • Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations. • ...

... Manager. • Promotes positive guest relations through prompt, courteous and efficient service. • Directly supervises all Gaming Technicians, Bench Technicians, and Senior Gaming Technicians on ...

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

Listen and respond to guest inquiries using a positive, clear speaking voice. * Answer questions ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

The Grill Cook 2

Placerville, CA · On-site

$15.50 - $19.75/hr

... food service machinery associated with food production. • Assists with guest requests. • ... to management. • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • High ...

Provide excellent guest service by answering questions, resolving concerns professionally, and ... management and lead attendants with special events, promotions, reporting, and daily operational ...

Hotel Front Desk Representative

Placerville, CA · On-site

$15.50 - $19.50/hr

... guest service that exceeds our guests' expectations. * Registers guests, collects payment, and ... Provides administrative and program support to management and staff. * Greets all guests and ...

DUTIES AND RESPONSIBILITIES • Provides excellent guest service at all times. • Clears all ... management personnel. • Monitors guest alcohol consumption and responds accordingly. • ...

DUTIES AND RESPONSIBILITIES • Provides excellent guest service at all times. • Clears all ... management personnel. • Monitors guest alcohol consumption and responds accordingly. • ...

Security Officer Lead

Placerville, CA · On-site

$19.50 - $24/hr

Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained. * Facilitates the flow of information throughout the property, by attending regularly ...

Slots Gaming Support Technician

Placerville, CA · On-site

$40K - $51K/yr

... shift manager. • Promotes positive guest relations through prompt, courteous and efficient service. • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • Must be at least 21 ...

... in a service station capacity to Beverage/Food Servers in a prompt and efficient manner. • ... guest questions and directs concerns to appropriate management. • Assists in maintaining ...

TMDR Cook 2

Placerville, CA · On-site

$15.25 - $20.50/hr

... food service machinery associated with food production. • Assists with guest requests. • ... to management. • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • High ...

Koto Buffet Host-ess/Cashier

Placerville, CA · On-site

$13 - $16.75/hr

... guest questions and refers them, if necessary, to appropriate management personnel. • Helps ... needs to prioritize services, if applicable. • Demonstrates promptness, efficiency, and ...

TMDR Cook 1

Placerville, CA · On-site

$15.25 - $20.50/hr

... service machinery associated with food production. * Assists with guest requests when needed ... Immediately reports safety issues or concerns to management. * Performs all other duties as ...

... manager. • Promotes positive guest relations through prompt, courteous and efficient service. • Possess knowledge of moving mechanical parts, EGDs, electronics and electrical functions. • ...

Koto Buffet Cook 1

Placerville, CA · On-site

$15.25 - $20.50/hr

... of food service machinery associated with food production. • Assists with guest requests when ... to management. • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • High ...

... guest needs i.e., cocktails, Host Service, etc. • Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal ...

Showing results 21-40

Bingo Lead Attendant

Red Hawk

Placerville, CA • On-site

Full-time

Re-posted 10 days ago


Job description

• Supervise daily bingo operations and provide leadership for Bingo Attendants.
• Perform all job functions of a Bingo Attendant while providing oversight in the absence of Bingo Management.
• Open and close the bingo hall, ensuring all gaming equipment, POS systems, caller stations, and operational areas are properly prepared for each session.
• Coordinate daily bingo hall setup, including inventory preparation, supply distribution, floor readiness, and guest service standards.
• Review and maintain inventory counts of bingo paper, pull tabs, electronics, tickets, portable units, and all gaming supplies.
• Direct Inventory Clerks on proper issuance of bingo inventory and ensure accurate setup of bingo packs and inventory shelves for upcoming sessions.
• Verify inventory movement, issued paper, returned paper, and balancing reports to maintain compliance with internal controls and gaming regulations.
• Run reports including session summaries, Title 31 documentation, Resorts Advantage reports, and other required operational and compliance reports.
• Review session totals for shortages, overages, and discrepancies; investigate variances and ensure proper documentation and corrective action.
• Verify cashier banks, paymaster banks, and payout procedures to ensure accurate cash handling and secure financial controls.
• Assist with prize verification, jackpot payouts, and guest issue resolution during active bingo sessions.
• Train, coach, evaluate, and support bingo department employees while maintaining operational standards and compliance requirements.
• Provide direction to staff regarding daily assignments, floor coverage, game flow, guest concerns, and special event operations.
• Serve as the primary point of contact for guest questions, employee concerns, and operational problem-solving during assigned shifts.
• Work closely with Bingo Management to coordinate supplies, promotions, reporting, staffing, and special bingo events.
• Maintain a clean, organized, professional bingo environment and ensure excellent guest service standards are consistently met.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED preferred.
• Minimum 2 years of bingo, casino, gaming, or cash-handling experience preferred.
• Previous supervisory or team lead experience strongly preferred.
• Strong knowledge of bingo operations, gaming procedures, and internal control standards.
• Experience with POS systems, bingo accounting systems, Title 31 compliance, and reporting systems such as Resorts Advantage preferred.
• Advanced cash handling skills with the ability to verify banks, reconcile reports, and manage payout controls accurately.
• Strong mathematical and analytical skills for balancing sessions, inventory counts, and discrepancy resolution.
• Excellent leadership, communication, and employee training skills.
• Strong attention to detail with the ability to maintain compliance and operational accuracy in a fast-paced environment.
• Ability to organize workflow, prioritize tasks, and manage multiple responsibilities simultaneously.
• Excellent guest service and conflict resolution skills with a professional and approachable demeanor.
• Ability to stand and walk for extended periods and lift up to 50lb bingo supplies and equipment as needed.
• Ability to work flexible schedules including nights, weekends, holidays, and special events.
• Must be dependable, punctual, and capable of working independently with minimal supervision.
• Must be at least 21 years of age.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.