Rec Room
Rec Room

60 Rec Room Community Manager Jobs Hiring Near You

A The Rec Room, les superviseurs ou superviseures des services de restauration et de divertissement sont des membres de premier plan des equipes sur lesquelles nous misons pour offrir a notre ...

... game room, theatre, conference rooms, and co-working spaces. About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community ...

... game room, theatre, conference rooms, and co-working spaces. About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community ...

... game room, theatre, conference rooms, and co-working spaces. About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community ...

Managing conference room bookings. * Resolving member complaints and issues using empathy and active listening. * Managing controllable community expenses to an established budget. Community ...

Managing conference room bookings. * Resolving member complaints and issues using empathy and active listening. * Managing controllable community expenses to an established budget. Community ...

Showing results 21-40

Hourly Restaurant Host - The Rec Room Brentwood

Cineplex

Burnaby, BC

Part-time

Posted 25 days ago


Job description

What you will do:

The Lead Host will be responsible for providing consistently high-levels of customer service to all restaurant guests by providing prompt service, and maintaining a strong working knowledge of all menu items, entertainment options and daily specials. The Hosts perform these customer service duties in a friendly and professional manner at all times, and ensure that the guest has an enjoyable dining experience. Other responsibilities will include the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and ensuring compliance with all restaurant policies and procedures.

Job Duties:

  • Receive and record guests' reservations and assign tables
  • Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
  • Maintain familiarity with the composition of all menu items.
  • Enroll guest into membership program as required.
  • Speak with guests to ensure satisfaction with food and service, and attend to complaints
  • Let Rec Room leadership know about necessary dining room supplies and equipment
  • Inspect dining and serving areas and equipment
  • Support and co-ordinate activities of food and beverage servers and other serving staff
  • Accept payment from guests for food and beverage and games as required
  • Clean agreed designated areas, in accordance with downtime procedures, morning/evening routines and hygiene requirements.
  • Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
  • At all times to be aware of and practice good customer relations, assisting the guest in any way which does not adversely affect other customers.
  • Attend to customer complaints satisfactorily.
  • Report any suspicious packages or parcels to management without delay.
  • Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.
  • Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.
  • Be continually aware of, and maintain, the highest standards of personal hygiene and dress.
  • Ensure that any subordinate staff adhere to, and maintain, the highest possible standards of personal hygiene and dress.
  • Attend meetings and training courses as required.
  • Contribute and create an environment for a guest to "Tell Better Stories"
  • Welcome all guests with a warm, friendly greeting.
Qualifications

Requirements:

  • High school diploma or GED required. Applicants must be the age of majority or older
  • A certificate or diploma in a related field preferred
  • Strong customer service and troubleshooting skills
  • 1 year of restaurant service experience
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel and e-mail
  • Professional appearance and manners
  • Strong work ethic and positive team attitude

Work Conditions:

  • Manual dexterity required to use desktop computer and peripherals
  • Overtime as required
  • Lifting or moving up to 20lbs may be required

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, uniquecapabilities,and talent represents a significant part of our culture. By valuing a diverse workforce,weenforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($):

18.25CAD