62 Randstad Customer Service Representative Jobs Hiring Near You

A leading national financial services and insurance provider dedicated to helping members protect what matters most and prepare for a secure financial future. Operating with a commitment to extraordinary service, consultative expertise, and continuous lean improvement, the business delivers high-touch support across diverse investment, retirement, and insurance products.

salary: $18.99 - $19 per hour
shift: First
work hours: 8 AM - 8 PM
education: High School

Responsibilities

Where You'll Make an Impact

• Serve as the primary point of contact for incoming inquiries from investment professionals, plan sponsors, and members regarding complex product suites and retirement accounts.
• Educate clients on vital financial concepts, including tax implications, surrender charges, lifetime income options, and death benefit protections.
• Navigate strict FINRA rules, firm policies, and state/local laws to ensure every transaction and piece of advice remains fully compliant.
• Engage in monthly career-pathing sessions with leadership to set personal growth targets and prepare for future advancement opportunities.

What You'll Bring to the Table

• Minimum of 1 year of experience in customer service or sales-related roles.
• Familiarity with insurance products, sales processes, and the legal implications of various product features across different states.
• Ability to strictly adhere to FINRA guidelines and regulatory requirements

Why Join Us

• Remote, Monday – Friday, flexible shift between 8:00 AM – 8:00 PM EST.
• Clear career path strategy with dedicated monthly 1-on-1 leadership mentoring focused on your personal and professional development.
• Collaborative team culture utilizing lean management practices to value your input, optimize daily workflows, and solve problems together.

Skills

• CRM
• Customer Service
• Insurance
• Account Management

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.