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33 Radial Customer Service Representative Jobs Hiring Near You

Radial

Client Services Representative

Walton, KY · On-site

$14.75 - $20/hr

The Client Service Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between ...

Radial

Client Services Representative

Brownsburg, IN · On-site

$15.25 - $20.75/hr

The Client Service Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between ...

Radial

Client Services Representative

Burlington, NJ · On-site

$15.75 - $21.25/hr

The Client Service Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between ...

Radial

Operations Manager

Rialto, CA · On-site

Operations Manager At Radial, our employees are the forefront of ecommerce, bringing beloved brands ... increase customer service, and lower cost. * Ensure all training and skills development programs ...

Radial

Operations Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

Radial

Safety and Security Manager

Rialto, CA · On-site

$82K - $100K/yr

Safety and Security Manager At Radial, our employees are the forefront of ecommerce, bringing ... highest levels of customer service, professionalism and competency. * Maintain situational ...

Radial

Operations Manager

Louisville, KY · On-site

$78K - $132K/yr

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world ... increase customer service and lower cost. * Ensure all training and skills development programs ...

Radial

Safety and Security Manager

Rialto, CA · On-site

$82K - $100K/yr

Safety and Security Manager At Radial, our employees are the forefront of ecommerce, bringing ... highest levels of customer service, professionalism and competency. * Maintain situational ...

Radial

Operations Manager

Louisville, KY · On-site

$78K - $132K/yr

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world ... increase customer service and lower cost. * Ensure all training and skills development programs ...

Radial

Be Seen First

Distribution Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

Radial

Operations Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

Radial

Operations Supervisor

Allentown, PA · On-site

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

Radial

Operations Supervisor

Brownsburg, IN · On-site

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

New

Radial

Safety and Security Manager

Rialto, CA · On-site

Safety and Security Manager At Radial, our employees are the forefront of ecommerce, bringing ... highest levels of customer service, professionalism and competency. * Maintain situational ...

Radial

Operations Supervisor

Walton, KY · On-site

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

Radial

Be Seen First

Distribution Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... Provide Customer Service with crucial information to assist with customer interactions and cases.

Radial

Sales Director

OR · Remote

$105K - $179K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... This is a "hunting" role focused on securing new customers. Essential Responsibilities * Manages ...

Radial

Sales Director

OR · Remote

$105K - $179K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... This is a "hunting" role focused on securing new customers. Essential Responsibilities * Manages ...

Radial

Fulfillment Specialist

Shepherdsville, KY · On-site

Fulfillment Specialist At Radial, our employees are the forefront of ecommerce, bringing beloved ... Research of non-compliant customer returns. * Ability to communicate well with clients. * Must be ...

Radial

Fulfillment Specialist

Louisville, KY · On-site

Fulfillment Specialist At Radial, our employees are the forefront of ecommerce, bringing beloved ... Research of non-compliant customer returns. * Ability to communicate well with clients. * Must be ...

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Radial Jobs Information

Do workers at Radial Inc. get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Radial Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

At Radial Inc., are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Radial Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
70% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Radial Inc.?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Radial Inc. worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Radial Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Radial Inc. workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Radial Inc.?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Radial Inc. managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Radial Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Radial Inc.?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Radial Inc. good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Radial Inc. feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
45% of people say they’re not treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Radial Inc. get to take their breaks without interruption?

Only some people get breaks without interruption.
52% of people report that their breaks get interrupted.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Radial Inc.?

Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Radial Inc. enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Radial Inc. recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Radial Inc.?

Some people didn’t get enough training when they started.
62% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Radial Inc.?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Radial Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Radial Inc. is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Radial?
What are the most popular categories at Radial?
Infographic showing various Customer Service Representative job openings at Radial in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, and 11% Remote job distribution.
Client Services Representative

Client Services Representative

Radial

Walton, KY • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Radial Inc. rating

5.8

Company rating: 5.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

328th of 358 rated logistics

Job description

Client Service Representative
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Client Service Representative.
Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world's best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial
Role Summary:
The Client Service Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between assigned client groups and Radial for all fulfillment needs and will interact with clients and site leadership on a daily basis through email, phone calls, text messages, etc. as necessary.
Responsibilities:
  • Primary contact for customers related to all operational inquiries, reporting, KPI's, etc in support of the fulfillment Site Director.
  • Assisting customers in resolving all questions and issues.
  • Trouble resolution root cause both operational and systemic, with internal escalation & communication as required.
  • Making sound business decisions and resolving escalated customer issues in a professional manner.
  • Tracking, reporting and making suggestions regarding the current impact of policies and procedures on the customer experience. Communicate these points effectively to site leadership
  • Providing exceptional service by assisting customers via phone, email, chat, and text.
  • Processing requests in customer service, escalation, and other queues correctly and efficiently.
  • Managing projects with minimal supervision.
  • Following-up on status issues forwarded to other Radial personnel to ensure client & customer's concerns are addressed promptly.
  • Solve issues through research (system, in the operation, collaborating with customer and leadership, etc) as much as possible
  • Assisting with floor support.
  • Maintaining a high level of customer knowledge (forecast, product, policies, procedures, promotions, etc).
  • May be required to complete other duties as assigned.
Qualifications:
  • Experience in a warehouse setting
  • Strong interpersonal and communication skills - within the company and with customers
  • Experience with Warehouse Management Systems (WMS); reporting and troubleshooting.
  • Knowledge of department processes and SOPs
  • Collaborative approach and excellent problem-solving ability
  • Strong attention to detail and ability to meet deadlines
  • Superior written and oral communication skills, coupled with technical acumen
  • High School diploma or equivalent.
  • Strong Microsoft Office Suite skills including Word, Excel, Outlook and Teams are required
  • Flexibility to work a non-traditional schedule on a year-round basis including extended hours
  • Must be able to hear and understand verbal instructions
  • Must possess the capability to walk or stand for extended periods of time
  • Must be able to lift up to 50 pounds
  • Must be able to climb stairs, to bend, stoop, kneel and grasp products
Travel:
  • This position is not remote.
  • Up to 5% travel may be required.
Benefits:
  • Opportunities to develop and explore career advancement
  • Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
  • Family planning coverage, including Fertility & Adoption benefits
  • 401K matching after 6 months with immediate vesting
  • Generous PTO
  • Educational assistance and more!
Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any other group or class protected by applicable federal, state or local law.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Want to join an organization with an inclusive work culture? No need to look any further. Apply now!
Click Here for All Open Jobs at Radial
Access this link to review our privacy notice: Radial, Inc. Privacy Notice for Candidates | Radial

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