61 Quantum Health Account Manager Jobs Hiring Near You

Founded in 1999 and headquartered in Central Ohio, we’re a privately‑owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big‑hearted, tech‑savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Transplant Nurse, Utilization Review is responsible for reviewing and processing medical services requests for members of Quantum Health’s employer groups in an inpatient setting and transitions in relation. The nurse is responsible for processing all clinical documentation and appropriately reviewing the services requested against plan language and appropriate criteria within the designated time frames indicated. The Transplant Nurse, Utilization Review also partners with providers and facilities to assist with discharge planning. The Transplant Nurse, Utilization Review provides the highest level of clinical service both internally and externally to promote quality, medically necessary, cost effective care.

Location: This position is located at our Dublin, OH campus with hybrid flexibility or Remote

Assess and review all requests for transplant inpatient medical services and transitions in relation requiring clinical review against plan language and the appropriate clinical criteria. Conduct initial clinical review, concurrent review, and retrospective review.

Utilize subject matter expertise, critical thinking, and clinical knowledge to make independent decisions and determinations, following Quantum Health workflows.

Utilize Quantum Health adopted clinical criteria during all aspects of the review process and document outcomes in authorization database.

Facilitate discharge planning process during concurrent review and post discharge. This includes making arrangements for skilled nursing care, rehabilitation, long term acute care, home infusion, home health care, and other outpatient services.

Communicate with patient, provider, facility, and internal work groups regarding outcome of requests. Promote the mission and core values of Quantum Health.

Prepare and present high-quality medical reviews for MD collaboration and determination.

Facilitate communication between medical provider including external review agencies.

Re‑direction of out of network service requests to in network whenever possible to ensure members obtain the optimum benefit.

Identify potential cases for high risk/high cost/chronic condition and refer to the appropriate case management team. Maintain contact with internal clinical staff for transfer of cases for behavioral health management when appropriate.

Maintain a working knowledge of all Quantum Health workflows.

Be a clinical resource for all Quantum Health work groups.

Provide monitoring and oversight of non‑clinical staff activities and be available to non‑clinical staff during Quantum Health’s business hours.

All other duties as assigned.

Licensure and Credentialing: Must hold an active, unrestricted, and unencumbered professional license in good standing with the state board of licensure in one of the applicable clinical disciplines: Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Pharmacist (PharmD), or other licensed healthcare professional authorized to conduct an assessment independently. Where applicable, clinicians must hold a Multi‑State License (MSL) issued through the relevant licensure compact (e.g., Nurse Licensure Compact for RNs). For clinicians in states that do not offer MSL, or for disciplines for which an MSL program has not been launched, employees must be willing and able to obtain and maintain additional state licenses as required to support members served by the organization. Both the MSL and individual state licenses must be obtained within 90 days of hire. Maintenance of required licensure, including timely renewal and compliance with state board regulations, is a condition of employment.

Licensed Practical Nurses (LPNs) currently employed by Quantum Health may also be considered.

Experience: Minimum of 2 years clinical experience with direct patient care required in a hospital setting

Experience in health management preferred

Experience in transplant preferred

Ability to make decisions that are timely and that achieve results consistent with business goals and organizational culture

Works independently with limited need for daily supervision

Possess excellent verbal and written communication skills

Strong ability to communicate effectively with patients, physician practices, hospital facilities

Aptitude to research and identify issues using critical thinking

Works collaboratively and interacts professionally with coworkers and external stakeholders

Demonstrates curiosity and a solution‑oriented approach to achieving results

Outstanding computer skills, navigating multiple systems, and Microsoft applications

Ability to multitask, prioritize and effectively adapt to a fast‑paced changing environment

Protect and take care of our company and member’s data every day by committing to work within our company ethics and policies.

• Compensation:Competitive base and incentive compensation
• Coverage:Health, vision and dental featuring our best‑in‑class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement:401(k) plan with up to 4% employer match and full vesting on day one.
• Balance:Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development:Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture:Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people‑first values that drive every decision.
• Environment:A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry‑cleaning services and more!

• Diversity, Equity and Inclusion:Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer.
• Tobacco-Free Campus:To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco‑free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges:Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship:Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies:Quantum Health does not accept unsolicited resumes or outreach from third‑parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non‑secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information.

Please review the notice here: California Employee and Job Applicant Notice

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI‑assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.