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38 Qualys Customer Success Manager Jobs Hiring Near You

Qualys

Technical Support Engineer

Raleigh, NC · On-site

... Qualys. Customer relationship building and teamwork are key success criteria for this role.The ... Systems Management experience (KACE, GPO deployments) Previous API support and Regex knowledge.

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Team is responsible for managing prompt resolution to global customer and ... Qualys. Customer relationship building and teamwork are key success criteria for this role.The ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

... Qualys. Customer relationship building and teamwork are key success criteria for this role. The TSE ... Knowledge of Cloud Platforms AWS, Azure, and GCP user management Experienced with packet capture ...

Qualys

Technical Escalation Manager

Raleigh, NC · On-site

You will work closely with Support, Engineering, Product, and Customer Success teams to manage ... Ability to work across global teams and time zones Qualys is an Equal Opportunity Employer, please ...

Qualys

Technical Escalation Manager

Raleigh, NC · On-site

You will work closely with Support, Engineering, Product, and Customer Success teams to manage ... Ability to work across global teams and time zones Qualys is an Equal Opportunity Employer, please ...

Qualys

$179K - $188K/yr

... Qualys solutions in EMEA - constantly identifying opportunities to grow revenue, win new customers ... Demonstrated success launching security products and driving measurable revenue growth. * Strong ...

Qualys

Public Sector Channel Manager

Washington, DC · Remote

$172K - $173K/yr

... position Qualys solutions delivering exceptional customer experiences. * Drive key partner ... success of partner initiatives. * Provide thought leadership and innovative GTM strategies to ...

Qualys

Lead SFDC Developer

Foster City, CA

$155K - $175K/yr

... Customer Success. Release Management, CI/CD & Maintenance * Own weekly release execution in Git ... Qualys is an Equal Opportunity Employer, please see our EEO policy.

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Qualys Jobs Information

What is it like to work at Qualys?

Qualys is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including research and development, sales, and customer success, allowing employees to work closely with cross-functional teams to drive product innovation and customer satisfaction. Working at Qualys may appeal to candidates who are passionate about cybersecurity, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and contributions to the rapidly evolving field of cybersecurity.

What makes Qualys an attractive place to work?

Qualys is a leading provider of cloud-based security and compliance solutions, recognized for its innovative approach to cybersecurity and commitment to helping organizations protect their digital assets. The company fosters a collaborative and dynamic work environment that encourages innovation, creativity, and continuous learning, with a focus on delivering high-quality products and services to its customers. By joining Qualys, professionals can contribute to shaping the future of cybersecurity, develop their skills and expertise, and be part of a global team that is dedicated to making a positive impact on the industry.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Qualys?
Infographic showing various Customer Success Manager job openings at Qualys in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.

Technical Support Engineer

Qualys

Raleigh, NC • On-site

Full-time

Re-posted 28 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Grow your career internally at Qualys, our best talent comes from within!

The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. The TSE will provide support via phone, email, and WebEx focused on the Qualysportfolio of products andtheirintegrationwith customerenvironments.

Qualifications:

The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.

RequiredKnowledge/Experience:

Bachelor of Science in Computer Science or equivalent experience

3+years of experience in a technical support role.

Unix/Linux experience in an enterprise environment.

In-depth TCP/IP understanding.

LAN/WAN infrastructures.

Common OSservices (IIS, BIND, Apache, AD, WINS, Samba, SSH).

Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.

Windows Active Directory authentication and security.

Knowledge of Samba/Active Directory integration

CIFS, DNS, ACL, server/client configuration.

Splunk usage including but not limited to log queries and report/dashboardgeneration

Experienced with packet capture review and diagnosis.

Oracle and Microsoft SQL knowledge

Outstanding troubleshooting and analytical skills.

Excellent written and verbal communication skills.

. Bilingual candidates highly desirable ( Spanish, Portuguese )

Preferred:

Systems Management experience (KACE, GPO deployments)

Previous API support and Regex knowledge.

Scripting experience (Bash, Python)

Knowledge of major web server software (IIS, Apache,Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).

CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.

Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)

Have you notified your current manager of your application?

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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