Technical Support Engineer
Raleigh, NC · On-site
The Technical Support Team is responsible for managing prompt resolution to global customer and ... Qualys. Customer relationship building and teamwork are key success criteria for this role.The ...
45 Qualys Customer Success Manager Jobs Hiring Near You
Technical Support Engineer
Raleigh, NC · On-site
The Technical Support Team is responsible for managing prompt resolution to global customer and ... Qualys. Customer relationship building and teamwork are key success criteria for this role.The ...
Technical Support Engineer
Raleigh, NC · On-site
... Qualys. Customer relationship building and teamwork are key success criteria for this role.The ... Systems Management experience (KACE, GPO deployments) Previous API support and Regex knowledge.
Technical Support Engineer
Raleigh, NC · On-site
... Qualys. Customer relationship building and teamwork are key success criteria for this role.The ... Systems Management experience (KACE, GPO deployments) Previous API support and Regex knowledge.
You will work closely with Support, Engineering, Product, and Customer Success teams to manage ... Ability to work across global teams and time zones Qualys is an Equal Opportunity Employer, please ...
You will work closely with Support, Engineering, Product, and Customer Success teams to manage ... Ability to work across global teams and time zones Qualys is an Equal Opportunity Employer, please ...
Technical Escalation Manager
Raleigh, NC · On-site
You will work closely with Support, Engineering, Product, and Customer Success teams to manage ... Ability to work across global teams and time zones Qualys is an Equal Opportunity Employer, please ...
Technical Escalation Manager
Raleigh, NC · On-site
You will work closely with Support, Engineering, Product, and Customer Success teams to manage ... Ability to work across global teams and time zones Qualys is an Equal Opportunity Employer, please ...
Principal Product Manager, Threat Intel Platform - ETM
Foster City, CA · On-site
$155K - $185K/yr
Qualys is looking for a Principal Product Manager to lead TruLens , the threat and vulnerability ... What Success Looks Like * TruLens becomes the trusted intelligence layer for ETM customers.
Principal Product Manager, Threat Intel Platform - ETM
Foster City, CA · On-site
$155K - $185K/yr
Qualys is looking for a Principal Product Manager to lead TruLens , the threat and vulnerability ... What Success Looks Like * TruLens becomes the trusted intelligence layer for ETM customers.
Qualys is looking for a Principal Product Manager to lead TruLens , the threat and vulnerability ... What Success Looks Like * TruLensbecomes the trusted intelligence layer for ETM customers.
Qualys is looking for a Principal Product Manager to lead TruLens , the threat and vulnerability ... What Success Looks Like * TruLensbecomes the trusted intelligence layer for ETM customers.
Director, Product Management - Technology Alliances & Marketplace
Foster City, CA · On-site
$210 - $240/hr
Qualys is transforming cybersecurity operations through the Enterprise TruRisk Platform and the AI ... Build the industry's leading Cyber Risk Operations Marketplace that enables customers to:* Connect ...
Director, Product Management - Technology Alliances & Marketplace
Foster City, CA · On-site
$210 - $240/hr
Qualys is transforming cybersecurity operations through the Enterprise TruRisk Platform and the AI ... Build the industry's leading Cyber Risk Operations Marketplace that enables customers to:* Connect ...
Foster City, California (Min 3 days mandatory in office) Qualys is transforming cybersecurity ... Mission Build the industry's leading Cyber Risk Operations Marketplace that enables customers to:
Foster City, California (Min 3 days mandatory in office) Qualys is transforming cybersecurity ... Mission Build the industry's leading Cyber Risk Operations Marketplace that enables customers to:
Director, Product Management - Technology Alliances & Marketplace
Foster City, CA · On-site
$266K - $278K/yr
Foster City, California (Min 3 days mandatory in office) Qualys is transforming cybersecurity ... Mission Build the industry's leading Cyber Risk Operations Marketplace that enables customers to:
Director, Product Management - Technology Alliances & Marketplace
Foster City, CA · On-site
$266K - $278K/yr
Foster City, California (Min 3 days mandatory in office) Qualys is transforming cybersecurity ... Mission Build the industry's leading Cyber Risk Operations Marketplace that enables customers to:
Turning VMDR into the front door of Qualys platform growth * Using AI + workflows to drive customer ... Autonomous nudges and recommendations Success Metrics * VMDR revenue growth and market share * ETM ...
Turning VMDR into the front door of Qualys platform growth * Using AI + workflows to drive customer ... Autonomous nudges and recommendations Success Metrics * VMDR revenue growth and market share * ETM ...
Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM)
Foster City, CA · On-site
$266K - $278K/yr
Turning VMDR into the front door of Qualys platform growth * Using AI + workflows to drive customer ... Autonomous nudges and recommendations Success Metrics * VMDR revenue growth and market share * ETM ...
Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM)
Foster City, CA · On-site
$266K - $278K/yr
Turning VMDR into the front door of Qualys platform growth * Using AI + workflows to drive customer ... Autonomous nudges and recommendations Success Metrics * VMDR revenue growth and market share * ETM ...
Senior Director of Subject Matter Expert - CTEM, RBVM, ASPM - Risk Operation Center (ROC)
Foster City, CA · On-site
This role is a hands-on technical SME leadership position responsible for driving the architecture, deployment strategy, and customer adoption of Qualys exposure management solutions including: • ...
Senior Director of Subject Matter Expert - CTEM, RBVM, ASPM - Risk Operation Center (ROC)
Foster City, CA · On-site
This role is a hands-on technical SME leadership position responsible for driving the architecture, deployment strategy, and customer adoption of Qualys exposure management solutions including: • ...
$179K - $188K/yr
... Qualys solutions in EMEA - constantly identifying opportunities to grow revenue, win new customers ... Demonstrated success launching security products and driving measurable revenue growth. * Strong ...
$179K - $188K/yr
... Qualys solutions in EMEA - constantly identifying opportunities to grow revenue, win new customers ... Demonstrated success launching security products and driving measurable revenue growth. * Strong ...
This role is a hands-on technical SME leadership position responsible for driving the architecture, deployment strategy, and customer adoption of Qualys exposure management solutions including:
This role is a hands-on technical SME leadership position responsible for driving the architecture, deployment strategy, and customer adoption of Qualys exposure management solutions including:
Public Sector Channel Manager
Washington, DC · Remote
$172K - $173K/yr
... position Qualys solutions delivering exceptional customer experiences. * Drive key partner ... success of partner initiatives. * Provide thought leadership and innovative GTM strategies to ...
Public Sector Channel Manager
Washington, DC · Remote
$172K - $173K/yr
... position Qualys solutions delivering exceptional customer experiences. * Drive key partner ... success of partner initiatives. * Provide thought leadership and innovative GTM strategies to ...
... Qualys customers realize full value from their ETM investment. You will act as a technical leader owning the end-to-end CRM (Customer Reported Issue) lifecycle , driving live troubleshooting ...
... Qualys customers realize full value from their ETM investment. You will act as a technical leader owning the end-to-end CRM (Customer Reported Issue) lifecycle , driving live troubleshooting ...
Lead Product Manager, GTM Systems & Partner Channel Programs
Foster City, CA · On-site
$165K - $190K/yr
... Sales, Customer Success, Finance, Legal, and Engineering * Own implementation and continuous ... Qualys is an Equal Opportunity Employer, please see our EEO policy.
Lead Product Manager, GTM Systems & Partner Channel Programs
Foster City, CA · On-site
$165K - $190K/yr
... Sales, Customer Success, Finance, Legal, and Engineering * Own implementation and continuous ... Qualys is an Equal Opportunity Employer, please see our EEO policy.
Lead Software Engineer - Sustenance & Tools Engineering
Foster City, CA · On-site
$155K - $165K/yr
... Qualys customers realize full value from their ETM investment. You will act as a technical leader owning the end-to-end CRM (Customer Reported Issue) lifecycle , driving live troubleshooting ...
Lead Software Engineer - Sustenance & Tools Engineering
Foster City, CA · On-site
$155K - $165K/yr
... Qualys customers realize full value from their ETM investment. You will act as a technical leader owning the end-to-end CRM (Customer Reported Issue) lifecycle , driving live troubleshooting ...
Lead SFDC Developer
$155K - $175K/yr
... Customer Success. Release Management, CI/CD & Maintenance * Own weekly release execution in Git ... Qualys is an Equal Opportunity Employer, please see our EEO policy.
Lead SFDC Developer
$155K - $175K/yr
... Customer Success. Release Management, CI/CD & Maintenance * Own weekly release execution in Git ... Qualys is an Equal Opportunity Employer, please see our EEO policy.
Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM) (Foster City)
Foster City, CA · On-site
$266K - $278K/yr
Turning VMDR into the front door of Qualys platform growth* Using AI + workflows to drive customer ... Success Metrics * VMDR revenue growth and market share* ETM attach rate (VMDR → ETM conversion)
Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM) (Foster City)
Foster City, CA · On-site
$266K - $278K/yr
Turning VMDR into the front door of Qualys platform growth* Using AI + workflows to drive customer ... Success Metrics * VMDR revenue growth and market share* ETM attach rate (VMDR → ETM conversion)
Qualys Jobs Information
What is it like to work at Qualys?
Qualys is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including research and development, sales, and customer success, allowing employees to work closely with cross-functional teams to drive product innovation and customer satisfaction. Working at Qualys may appeal to candidates who are passionate about cybersecurity, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and contributions to the rapidly evolving field of cybersecurity.
What makes Qualys an attractive place to work?
Qualys is a leading provider of cloud-based security and compliance solutions, recognized for its innovative approach to cybersecurity and commitment to helping organizations protect their digital assets. The company fosters a collaborative and dynamic work environment that encourages innovation, creativity, and continuous learning, with a focus on delivering high-quality products and services to its customers. By joining Qualys, professionals can contribute to shaping the future of cybersecurity, develop their skills and expertise, and be part of a global team that is dedicated to making a positive impact on the industry.
What other companies are hiring for Customer Success Manager jobs?
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Job description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Grow your career internally at Qualys, our best talent comes from within!
The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. The TSE will provide support via phone, email, and WebEx focused on the Qualys portfolio of products and their integration with customer environments.
Qualifications:
The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.
Required Knowledge/Experience:
• Bachelor of Science in Computer Science or equivalent experience
• 3+ years of experience in a technical support role.
• Unix/Linux experience in an enterprise environment.
• In-depth TCP/IP understanding.
• LAN/WAN infrastructures.
• Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
• Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Windows Active Directory authentication and security.
• Knowledge of Samba/Active Directory integration
• CIFS, DNS, ACL, server/client configuration.
• Splunk usage including but not limited to log queries and report/dashboard generation
• Experienced with packet capture review and diagnosis.
• Oracle and Microsoft SQL knowledge
• Outstanding troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
. Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred:
• Systems Management experience (KACE, GPO deployments)
• Previous API support and Regex knowledge.
• Scripting experience (Bash, Python)
• Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
• Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Have you notified your current manager of your application?
Qualys is an Equal Opportunity Employer, please see our EEO policy.
Grow your career internally at Qualys, our best talent comes from within!
The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. The TSE will provide support via phone, email, and WebEx focused on the Qualys portfolio of products and their integration with customer environments.
Qualifications:
The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.
Required Knowledge/Experience:
• Bachelor of Science in Computer Science or equivalent experience
• 3+ years of experience in a technical support role.
• Unix/Linux experience in an enterprise environment.
• In-depth TCP/IP understanding.
• LAN/WAN infrastructures.
• Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
• Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Windows Active Directory authentication and security.
• Knowledge of Samba/Active Directory integration
• CIFS, DNS, ACL, server/client configuration.
• Splunk usage including but not limited to log queries and report/dashboard generation
• Experienced with packet capture review and diagnosis.
• Oracle and Microsoft SQL knowledge
• Outstanding troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
. Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred:
• Systems Management experience (KACE, GPO deployments)
• Previous API support and Regex knowledge.
• Scripting experience (Bash, Python)
• Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
• Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Have you notified your current manager of your application?
Qualys is an Equal Opportunity Employer, please see our EEO policy.
About Qualys
Sourced by ZipRecruiter
Industry
Network security
Company size
1,001 - 5,000 Employees
Headquarters location
Foster City, CA, US
Year founded
1999