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63 Quality Carriers Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Ice Cube

Customer Service Representative

Fall River, MA · On-site

$16.50 - $22.25/hr

Customer Service Representative (CSR) Schedule: Monday-Friday, 7:00 AM - 4:00 PM Overtime ... Communicate with customers, carriers, and internal teams * Respond to customer inquiries by phone ...

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Our reputation for quality, creativity, service and customer satisfaction is second to none. Our ... Noting all interactions w/customer, carriers, internal members) in comments or notes areas in ...

NESCO Inc

Customer Service Representative

Conover, NC · On-site

$14.75 - $20/hr

Customer Service Representative Nesco Resource is hiring an experienced Customer Service ... Select appropriate freight carriers for cost-effectiveness and timely deliveries, ensuring accurate ...

Reinhart Foods

Customer Service Representative

Stayner, ON · On-site

$49K - $54K/yr

Reinhart Foods Ltd. is a family business, with over 125 years of experience in delivering quality ... Monitor daily carrier reports to track on-time deliveries, proactively investigate shipment delays ...

Anticimex

$13.75 - $18.50/hr

Customer Service Representative Job Summary The Customer Service Representative is responsible for ... lbs) Carrying Standing Analyzing Focus for Extended Periods Sitting Typing Talking Reading FLSA ...

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Quality Carrier Jobs Information

What is it like to work at Quality Carriers?

Quality Carriers is a company that values teamwork and customer satisfaction, fostering a collaborative environment where employees work together to achieve common goals.

As a leading tank truck carrier, Quality Carriers operates a large fleet of vehicles and employs a diverse team of drivers, mechanics, and logistics professionals who work together to ensure safe and efficient transportation of goods. The company's mission is to provide reliable and high-quality transportation services to its customers.

Working at Quality Carriers may appeal to individuals who value a dynamic work environment, opportunities for career growth, and a sense of satisfaction that comes from contributing to the success of a large and respected transportation company.

What makes Quality Carriers an attractive place to work?

Quality Carriers is a leading provider of bulk transportation services, known for its commitment to safety, reliability, and customer satisfaction in the logistics industry. The company offers a dynamic work environment that values teamwork, innovation, and continuous improvement, with opportunities for professional growth and development through training and mentorship programs. By joining Quality Carriers, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the communities it serves.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Quality Carriers?

What are the most popular categories at Quality Carriers?

Customer Service Representative

Big I South Carolina

Lexington, SC • On-site

$35K - $40K/yr

Other

Re-posted 27 days ago

Job description

Customer Service Representative

The Customer Service Representative at The Carter Insurance Group, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
Responsibilities
  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system AMS 360.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years Commercial & Personal lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Compensation: $35,000.00 - $40,000.00 per year

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