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63 Quality Carriers Customer Service Representative Jobs Hiring Near You

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Ardent Logistics is seeking a Customer Service Representative to support our fast-paced ... Communicate proactively with customers, carriers, and internal teams * Collaborate with sales and ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... We understand the desire for affordable, efficient, and quality services. To save our clients ...

Puget Collision

Customer Service Rep

Clackamas, OR · On-site

$16.75 - $22.75/hr

This will include being knowledgeable of our certifications and insurance carrier partnerships ... Ensure file is ready, vehicle is complete and "CSR Quality Control Checked" before customer is ...

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Our reputation for quality, creativity, service and customer satisfaction is second to none. Our ... Noting all interactions w/customer, carriers, internal members) in comments or notes areas in ...

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Quality Carrier Jobs Information

What is it like to work at Quality Carriers?

Quality Carriers is a company that values teamwork and customer satisfaction, fostering a collaborative environment where employees work together to achieve common goals.

As a leading tank truck carrier, Quality Carriers operates a large fleet of vehicles and employs a diverse team of drivers, mechanics, and logistics professionals who work together to ensure safe and efficient transportation of goods. The company's mission is to provide reliable and high-quality transportation services to its customers.

Working at Quality Carriers may appeal to individuals who value a dynamic work environment, opportunities for career growth, and a sense of satisfaction that comes from contributing to the success of a large and respected transportation company.

What makes Quality Carriers an attractive place to work?

Quality Carriers is a leading provider of bulk transportation services, known for its commitment to safety, reliability, and customer satisfaction in the logistics industry. The company offers a dynamic work environment that values teamwork, innovation, and continuous improvement, with opportunities for professional growth and development through training and mentorship programs. By joining Quality Carriers, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the communities it serves.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Quality Carriers?

What are the most popular categories at Quality Carriers?

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO • On-site

$36K - $41K/yr

Full-time

Re-posted 16 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:
  • Email
  • Phone
  • Chat

Schedule:
  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:
  • Hybrid

Benefits:
  • Flexible schedule
  • On-the-job training

Experience level:
  • 2 years

Shift:
  • Day shift
  • Rotating shift

Weekly day range:
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:
  • Call center
  • In-person

Education:
  • High school or equivalent (Required)

Experience:
  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:
  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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